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Servigroup Venus
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Reviews (1,879)
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All reviewsgreat hotelpool areaplenty of sunbedsglass doorbenidorm palaceplenty of choiceenglish baconhotel is spotlessfree fridgefree ticketsflat screen tvsomething for everyoneoutdoor marketnight lifesingle roomsmall fridgereception staff
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Reviewed February 27, 2013

This was our first trip to the venus and i must say what a breath of fresh air,very clean tidy,room on the small side but imaculate,great beds,shower exellent,food brilliant, reception fantastic. stayed at a few hotels in benidorm but the venus tops the bill hands down ,would never hesitate to book here in the future. lets be honest all your looking for when you go to benidorm is somewhere nice and clean with decent food ,the venus has it all and more,best holiday we have had in benidorm thanks to the hotel,also forgot to mention we were given free tickets to the benidorm palace by Amanda the receptionist who could not do enough for us, again brilliant hotel can"t wait to go back.

Room Tip: all pool rooms get the sun all day.
  • Stayed: February 2013, traveled as a couple
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5  Thank stephen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

Very clean hotel, excellent food, 2 for 1 drinks, friendly staff, room walls very thin, entertainment excellent on some nights, free gym, dance and Spanish lessons with friendly and helpful animation member of staff called Paco! Also aqua gym and swimming lessons, excellent!

  • Stayed: February 2013, traveled with family
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3  Thank sangria61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

This was my first time at the Venus, although my grandparents had been before and recommended it very highly. Check in was very quick and all staff very helpful and friendly! Then we got to the room and what a disappointment! Yes, the rooms are modern, but are tiny! Also the bathroom door, I don't have a clue what they were thinking by putting in a glass door with a large gap around and no lock!! Wouldn't be so bad if the bed did not face right into it, but it was absolutely horrendous and such a put off. It wouldn't be such a problem if it was a couples holiday, but I was there with my grand mother... Overall, hotel in a great position, very clean and food is great! But get those bathroom doors changed.

Room Tip: Ask to be put in the older building as rooms are bigger.
  • Stayed: January 2013, traveled with family
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7  Thank Chelsea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

three of us stayed here last summer and had a fantastic time. the hotel was fabulous; spotlessly clean and the staff were attentive and friendly. the food was lovely with a wide range of both English and Spanish food. our room was great, with a lovely view over the pool area and the stage for entertainment. the only downside was that the entertainment was all in spanish. although the entertainers did ask if there were any english watching they continued on in spanish as there were not enough english to justify entertaining in english. the hotel was close to all the bars and restaurants and only a 10 minute walk away from the beach. overall a fantastic holiday and would definately go back again.

  • Stayed: June 2012, traveled with friends
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3  Thank gillyray62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

Just returned from an 11 night break in the Venus. Had read all the positive reviews before I booked, as knew where it was from a visit many years ago.
Hotel lived up to the reviews.
The staff cannot do enough to help, the food caters for everyone's tastes and it was constantly being refilled, so did not matter when you went for breakfast or dinner there was always plenty to choose from.
The bedroom we had overlooking the pool was great. Afternoon sun, fabulous shower albeit bathroom has glass door, this may well be a safety feature as no one can get locked in.
Booked direct with Servi Group so got free shuttle and trip to Benidorm Palace.
Many guests were staying for 2, 4 or 6 weeks some even for 3 months. Very friendly and hope to go back next year!
Not often we do that, but is testament to how good the hotel is.

  • Stayed: February 2013, traveled as a couple
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4  Thank margie28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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