In brief: we stayed here half board from 17th to 20th February. I would really recommend this hotel and look forward to staying there again as soon as possible
In detail: I chose this hotel based on the reviews posted here, and it’s easy to see why this is currently #1 hotel in Benidorm. We arrived around Midday and were welcomed by a very efficient receptionist who checked us in very quickly. Our room wasn’t quite ready (I honestly didn’t expect it to be) and were told it would take about 30 minutes. Whilst we waited, we went to the terrace for a drink, and a short time later the receptionist came to find us.
The terrace bar is a lovely sun trap and seemed really popular for catching some rays, watching the world go by and enjoying a reasonably priced drink. The waiter service was generally really good.
The hotel décor is smart, white walls, mirrored glass etc, and very inviting. The public areas are spotlessly clean and well kept. The location is great; you’re just a short walk to the beach, a supermarket and all the entertainment and bars. We walked to the Old Town each day and night and that can take around 20 mins along the promenade.
Our room was towards the back of the hotel, away from the road, and on a side that probably doesn’t get much sun. But that didn’t bother us as we’re not there to just sit on the balcony. The room itself was average sized, a good layout with decent wardrobe including drawers and a safe (3 euro per day). The TV had BBC1, ITV1, Sky News and CBS Action channels. The beds were really good – the mattresses had a kind of memory foam topper and I slept like a log. The room had air con and heating. Noise insulation is really good with no paper-thin walls. The bathroom was a good shape and size, with a walk-in shower cubicle and a fully adjustable & powerful shower.
The dining area is really pleasant. Even though the hotel seemed busy, the dining area never felt cramped, and there were plenty of free tables. The host and staff were very friendly and worked really hard. Food choice wasn’t very extensive, but was always of extremely high quality. (Salads, pate, soup, fish, meat, veg etc). I’m a very fussy eater, but there was more than enough for me to eat, and other guests all spoke very highly about it. The puddings were amazing, and we loved the Mr Whippy machine – which considering this is an adults only hotel, was getting a lot of use. Breakfast had the usual cereals, fruit and a cooked selection.
Some previous reviewers have commented on the pool area. It’s true that the pool is very small, and didn’t look like it got much sun during the day, instead the social hub of the hotel was the front terrace. If having a large communal pool is a must for you, then perhaps this isn’t the hotel you should book. Guests are asked to wear shirts even when sat in the terrace bar. Although there was live music (singer) each evening, entertainment was very low key.
It’s very hard to find fault with this hotel, and I have only one gripe. Our coach pick-up was at 7:30 in the morning, and breakfast doesn’t start to 8:00. We asked and were told there was no chance of getting anything, which was really disappointing. I would have expected that at least some kind of small continental breakfast would have been available to us at that time, so if you're on an early flight, you'll go hungry!
Guests at the hotel were a variety of ages from mid-thirties upwards. A great place for single people, couples & small groups. Communal areas appeared to be fully accessible for disabled people. I think it’s considerably more upmarket and chic than nearly all other hotels in Benidorm – the hotel will no doubt appeal to those people who are there for getaway breaks who want to be near the beach and bars, but also want quality food and a relaxing atmosphere. We absolutely loved it at Riviera. I really hope that they can maintain this standard.
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- Also Known As:
- Riviera Beachotel Hotel Benidorm