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“another great holiday”

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Hotel Ambassador Playa I & II
Ranked #31 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed February 24, 2013

we have just had another great week at the ambassador playa 2 ambassador playa 1 has been done up.the bar is now done has a train inside &outside it looks like a train on the back part.inside there are booths to sit in & tables with globes on them it is good.the food was good as usual.we are going back in dec for christmas & new year.the weather was good sunny & warm

Room Tip: if you want a quiet room you want the back but the poolside is ok only noisy if you get put over the...
  • Stayed: February 2013, traveled as a couple
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4  Thank gruntfootuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,035 - 2,041 of 2,854 reviews

Reviewed February 23, 2013

Just got back from a week at this hotel which was supposed to be a relaxing half term family break. We were surprised to arrive and experience noisy major works to the pool area taking place. We were not informed of these works prior to our arrival and only became aware that something was amiss when we arrived in our room to find a notice stating the pool was closed. When we spoke to reception staff about this they were disinterested and didn't even apologise for the inconvenience! I do understand that work needs to take place, however when they are on the scale of these then the the hotel should put the customer experience above commercial gain and close the hotel for the duration. Other than this, not a bad hotel, in good location for many bars and restaurants.

Room Tip: Rooms at the front have sun most of the day.
  • Stayed: February 2013, traveled with family
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2  Thank VFS1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2013

If there was anything bad to report about this hotel it would be the lifts and the beds.! As they were both annoying.! The lifts were very slow when you did manage to get one, or they were breaking down, and the beds were like bricks with a few thin sheets not ideal for a good nights sleep.
The hotel was very clean we had our room cleaned every day with clean towels, and bedding. The food was a bit repetative but ok, we did eat out a few times. The restaurant staff were annoying at how quick they cleared plates from tables, on one occasion i turned round to talk to someone when no sooner had my plate been taken with most of my meal still on it.! They do like to clear plates from tables quite quickly i almost felt rushed.
The night time entertainment consisted of mostly line dancing or an artist, and there was a happy hr between 8-9.
Unfortuanately there is a large amount of building work going on at this hotel at the moment. The spa and pool downstairs are currently closed and 2 days before we left they started to cement and tarmac all round the pools outside the hotel with has meant that no one can access that area only the builders. We were only informed 1 day before this was taking place by letters being left on our dressing tables....... hmmmm. And all the travel companies are still taking bookings for this hotel with all the refrurbishment that is going on. I do think that people should be informed about this ( even though we werent). When we were eating in the restaurant there was lots of drilling in the restaurant walls whilst we were eating our meals.
I appreciate that refurbishments have to take place, but at the same time i do feel that we should have been informed about it. As we havent been able to use certain facilities due to this, which we had already paid for.
Overall, i have stayed in different hotels in benidorm, and havent had a problem, but i do feel that all the building work had let it down, so for anyone that has already booked or that is thinking of staying there, good luck.

Room Tip: Theres was no noise we didnt hear a thing, but then, we did have a back room.
  • Stayed: February 2013, traveled with family
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4  Thank BingoQueen1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2013

I am at the moment in this hotel thinking that there well advertised spa and pools were available only to find on arrival that this is not the case.. They are being worked on as I write this.. We have aft two days of being here been told to go to another hotel over road to use their "heated pool" this is not acceptable as I was not told of there's works and was very much looking forward to the spa ice pools etc.. Just for warning visitors these works will continue til march . :(

Room Tip: If u are planning to go the new part is partially open and looking nice.
  • Stayed: February 2013, traveled with family
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3  Thank Caroline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

I stayed in this hotel with 6 other girls for my hens in Sept 2012 . Hotel is lovely very clean and staff very helpful ,We paid for full board here which was great . I was not overly excited about the food which is prob my fault with the hangovers . Great location for a hens + the beach is just down the road .

Room Tip: Rooms over looking the pool area is best , better view
  • Stayed: September 2012, traveled with friends
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2  Thank Ciara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

Good location, nice clean room, friendly staff and could not fault the food.Myself and two of my brothers (i.e. 3 men) stayed here for four days full board in a triple room ( a double bed in one room and two singles in the other with the bathroom inbetween).Cleaner came every day room was spotless.Food served in the restaurant in our opinion was as good as we`ve had (one of my brothers is used to 4 and 5 star and hard to please) even he was happy.There were remedial works happening poolside and the other half of the hotel but let`s be honest winter is the time to do it ,a bit of noise but the sun made up for it.Five minute walk to the very clean beach.Would i/we go back to this hotel definitely.

Room Tip: Not sure as we had a nice sea view(end of jan 2013) but could imagine in busy season pubs across th...
  • Stayed: January 2013, traveled with family
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4  Thank kind c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

All i have to say about this hotel is AMAZING!! best holiday ever great entertainment, great staff and very good location. rooms always clean daily and the spa is superb! :-) going again in June!

Also the food in the restaurant is amazing! always fresh alot of variety aswell

  • Stayed: September 2012, traveled as a couple
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4  Thank Tasha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ambassador Playa I & II

Address: C/ Gerona, 39-41, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Benidorm
#15 On the Beach Hotel in Benidorm
#21 Romantic Hotel in Benidorm
#27 Family Hotel in Benidorm
Price Range: $92 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ambassador Playa I & II 3*
Number of rooms: 398
Reservation Options:
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Also Known As:
Hotel Ambassador Playa i And Ii
Ambassador Hotel Benidorm
Ambassador Benidorm Hotel
Hotel Ambassador Benidorm
Ambassador Playa Benidorm
Ambassador Playa Hotel Benidorm

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