I have just returned from Benidorm we stayed at Gran Hotel Bali for 5 nights B&B.
I have visited Benidorm once before we picked this hotel as it seemed to be abit fancy we wanted a hotel with a spa and were impressed by the photos on travel republic.
Upon arrival we found check in was v slow and I have to agree with the other comments the staff by in large were rude and spoke v little English the receptionist directed us to room 1240 when in fact it was room 1226 .
The room didn't look like the photos on travel republic ,however it was reasonably nice and clean worryingly though an hour after arrival the maid arrived to clean the room we tried to explain to her we had just arrived and the room did'nt need cleaned , she didn't understand us , and the room wasn't cleaned again nor the bedding or towels changed until our 4th day. we even had to ask at reception for toilet roll when we ran out it took 3 members of staff 2 hrs to supply us with toilet roll.
The ceiling in the bathroom was quite shoddy with exposed pipes and the glass door to the bathroom hadn't been cleaned in quite some time as there was lots of finger prints over it.
The TV didn't have English channels as advertised .
The pool area was clean and we had no trouble getting a sun lounger.
The breakfast area was large and the food was quite nice we had eggs most mornings.
There are only a few lifts for the second building and waiting for a lift was abit of a pain as other people often walked in front of us to get into the lift, we were sometimes waiting for up to 5 mins at a time , i dread to think what it would be like in the height of the tourist season.
The two glass outdoor lifts were closed most of the week due to high winds .
We used the Spa once the staff were friendly guests have to pay 7 euro to use the sauna/ jaquzzi and 6.50 to use the gym .
The area itself is quite far out from Benidorm town centre a taxi was anything from 9 euros to 11 euros , the bus was 1 euro 30 bus number 12 and 41 take you in to the centre they run approx every 20 mins , we got off the bus at the bowling alley , the bus drivers again were extremley rude to us and unhelpful they wouldn't/couldn't tell us which stop to get off at one in particular was quite threatening to us and shouted at us in spanish and shook his fists at us and rolled his eyes at us when we asked would a number 12 bus bring us back to the hotel , a spanish speaking english tourist stepped in and helped us
There is a supermarket opposite, and a few bars and restaurants close by not a great selection we had lunch in nearby Yago and the sandwich came out with broken glass in it ????!!!! The Gin Pub was lovely we had dinner there a few nights and i would recommend it also has Sky sports shows English football games.
The hotel would be best suited to people who want a relaxing holiday away from hustle and bustle.
I would not stay at this hotel again nor would i recommend it to anyone ,it was too far away from the centre of Benidorm and the overall feeling we got from the hotel staff was that they did not want English/Irish Tourists.
- Official Description (provided by the hotel):
- Enjoy Benidorm in the tallest hotel in EuropeSituated at the Cala de Benidorm close to the sea and with magnificent view not far from Terra Mitica, the most unique hotel on the Costa Blanca is distributed over two buildings, one of which at 186 metres is the tallest hotel in Spain. This beach hotel, which was built in 2002, has 52 storeys and a total of 776 rooms, 12 of which are suites. Our luxury hotel has an entrance hall with a reception area open 24 hours per day, which offers a safe deposit box and currency exchange services. It also has a hairdressing salon, a games room, a television room and a nightclub. The restaurant is air conditioned and equipped with high chairs for small children. Guests travelling on business can use the conference room and wireless Internet. You can make the most of room service, a laundrette and use the medical service. The complex has 18 lifts two of which are panoramic and a garage. Gran Hotel Bali provides a full range of leisure and entertainment activities suited to all tastes and ages:The Hotel has 3 swimming pools, one for adults and children, a children's pool and an originally designed "great lake" as well as an open air Jacuzzi bordered by an extensive sun bathing area equipped with hammocks and sun shadesRecreational games room, mini-children's playground, children's games room.Day time and evening entertainment programme for adults and children.The hotel has two restaurants with show cooking, along with a magnificent buffet service and four bars-cafeterias.The services on offer are complemented with a "Fitness Center" (sauna, Jacuzzi, gymnasium, massages etc.), Hairdresser and beauty salon.The hotel also provides several all purpose salons fully equipped and suitable for any kind of event, such as business meetings, conventions, seminars, incentive trips, banquets, and large scale events. The "Crystal Palace" in particular, which is unique on the Costa Blanca, has sufficient capacity for 1000 persons and direct access from the garden.This modern beachside hotel is located in the cala or bay of Benidorm close to the poniente beach and 50 metres away from a number of bars and restaurants. The nearest golf course is five kilometres away and closer still, Terra Mitica and Terra Natura theme parks are only three kilometres away. ... more less
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- Also Known As:
- Gran Hotel Benidorm
- Gran Hotel Bali Benidorm
- Gran Bali Benidorm
- Gran Bali Hotel Benidorm
- Hotel Bali Benidorm
- Hotel Gran Bali Benidorm
- Bali Hotel Benidorm