First impressions at this hotel were not good at all due to the reception staff ignoring the Brits who arrived at the check-in before a group of 30+ spanish hoiday makers, yip the Brits were made to wait and hour and a half as the receptionists checked in the Spanish first. Unfortunaltely this theme tended to be par for the course throughout the week. All holidaymakers on the AI were made to wait at the bar to be served wile the Spanish who appeared to be adverse to queuing were served first.
The Hotel rates itself as a 4 star, it just makes a 3 star. Very tired decor, hall carpets worn and stained walls badly needing papered and painted. Cockroaches running about on the terrace
Evening entertainment non existent. AI only 11am -11pm
Definately not the Hotel for anyone with mobility problems, as there are many stairs into the hotel and down to the pool. The hotel is situated at the top of a steep hill , known as Cardiac Hill, there is a free bus into Levante but n ot wheelchair access on/off bus.
Thats the negatives out of the way .
Rooms small but clean and comfortable. Food good, restuarant spotless , friendly waiters
None of this one drink at a time nonsence either, you could get as many drinks as you wanted bottled water included.
We had a really good holiday, 1 week all inclusive.
- Official Description (provided by the hotel):
- Palm Beach is a four star hotel in Benidorm, designed exclusively for the relaxation and enjoyment of all Guests. The Palm Beach Hotel is located in a quiet residential area of Benidorm surrounded by tropical gardens, about 700m from the Levante Beach, accessible by foot or with our complimentary local shuttle service. Offering a wide range of facilities and comforts: outdoor and indoor pool, garden, free parking, restaurant offering Mediterranean food, playground, multi sports court, and our discotheque El Temple. ... more less
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- Also Known As:
- Palm Beach Hotel Benidorm
- Palm Beach Benidorm