We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“regente” 1 of 5 bubbles
Review of MedPlaya Hotel Regente

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
MedPlaya Hotel Regente
Ranked #42 of 191 Hotels in Benidorm
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“regente”
1 of 5 bubbles Reviewed July 20, 2010

been going to this hotel for 13 years some time twice a year food was excellent rooms clean staff very friendly until it went all inclusive now tables not cleaned as often staff run of there feet get rid of all inclusive just makes people greedy drunk and messy not goin back there until it returns to half board and the staff will agree with this they didnt want change either

  • Stayed July 2009, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank moores1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,785 reviews from our community

Traveler rating
    639
    656
    304
    112
    74
See reviews for
602
582
45
4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (482)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
edinburgh
1 review
2 of 5 bubbles Reviewed July 18, 2010

26/06/2010 - 10/07/2010 The walls are very thin, can hear people snoring & talking through the wall. i was really unwell for 2 days in the first week and so was my partner couple days later. food was good on certain occasions but got very boring and repedative. hotel was always tidy and chambermaids were very good at their job, poolside very cramped not alot of space for people to walk past with kids, buggys or wheelchairs. entertainment staff are very poor with people skills, there was two occasions where british people were watching tv then the staff came in and turned it over to a spanish channel with no consideration to other guests. the first choice holiday rep was very crap at her job, typical young blonde girl to busy with her mates to find one of my familys missing luggage! i would only reccomend this hotel if you are out all day and all night, only use this hotel to sleep and wash in!!!!

  • Stayed June 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank storrie91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oxford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 16, 2010

I had been looking at the reviews and really didnt want to g to this hotel! we tried to change the hotel but couldnt, Me my boyfriend and my 3yrold son arrived on 22june for 2wks,first of all it was really nice and clean! not what i expected... the food was fine always a selection! but get really bored of it after a while!! First choice KIDZ CLUB was FAB!!! My son loved it!! Loopy lauren and silly steph was brilliant!!! the hotel entertainment was ok for the kids not so much for the adults tho!! the staff were fab we got on really well with them...we did get the bug which wasnt nice!! but it didnt ruin our holiday we had a great time, all in all was good for a 3 star hotel!! :)

  • Stayed June 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank oxfordbecks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed July 15, 2010

stayed at the regete in march,6 adults are returning in november. however having read the reviews i think this hotel has a big problem, on our return in march i was violently sick and had the runs , my husband became ill the next day, it lasted 2 days (not nice.)
never gave it a thought until i started reading how many people had had the same problem.i think first choice need to look at this A S A P ,UP TO NOW I WILL NOT BE BOOKING THIS HOTEL IN NOVEMBER,shame nice hotel nice staff good entertainment but who wants to be ill on holiday.over to you first choice!!!!!!

  • Stayed March 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wildwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janmpspain, Public Relations Manager at MedPlaya Hotel Regente, responded to this review, July 16, 2010
We are really very sorry to hear that you were ill on return from your holiday in March. The hotel has continual and regular external health and hygiene checks and consistently shows that the levels of hygiene and quality controls are extremely high. We take the health and safety of our customers very seriously and the regular controls we have in place show that the illness some guests have been reporting cannot be attributed to any fault in the hotels procedures and services. We do know that they symptoms reported are those of the Noro Virus which is an airborne virus very active across Europe. There are regular cases reported in the UK and across Europe. Please rest assured that we work very closely with our partners First Choice and they are fully aware of all the results of our external hygiene checks and controls.
We are very sorry to hear you were ill but we would please ask you to reconsider booking the hotel for your next break. We are very glad to hear that you like the services we provide at the Regente and we would like to be able to welcome you back there in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manchester
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed July 12, 2010

We arrived 24th June and had dinner, some hours later I was violently sick and had the runs which lasted until the following Tuesday, my son and grandson were the same until the following Sunday, although there were many other people experiencing the same problem when we complained to the 1st choice rep she denied there was a problem, all she promised was that head office would get my complaint. We were booked in "all inclusive" but didnt dare eat again in the hotel turned out to be a very expensive week! As a bit of constructive critisism look at the revues for this hotel on the internet, you will see the word BUG mentioned.

Stayed June 2010, traveled with family
Helpful?
1 Thank tankman087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janmpspain, Public Relations Manager at MedPlaya Hotel Regente, responded to this review, July 16, 2010
We are very sorry to hear that you were not very well during your stay with us at the Hotel Regente. Some of our customers do seem to have experienced the illness which comes from the Noro Virus which is an airborne virus unfortunately quite prolific across Europe. There are cases reported weekly in the UK and other parts of Europe. The Hotel Regente follows very stringent and tight guidelines regarding hygiene and we have regular external checks carried out. The hotel always shows to have high levels of hygiene ,cleanliness and quality control. We are truly sorry that you and your family suffered from an illness whilst with us in the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
n ireland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed July 6, 2010

just home on sat, stayed for 2 weeks half board but after 2 days the food was so good and all inclusive was such good value for money that we upgraded for £12 per person a day. our 7 year old was free. fantastic hotel,cleaners around the hotel 24/7, friendly staff and a fantastic 100% save thompsons kids club. the hotel enterainers were also v.good and friendly. the only downside to the food would be the lack of kids options ie. chicken nuggets that sorta thing but the over all spread was really tasty and food is available throughout the whole day. night time entertainment was 50/50 some nites very enjoyable other ok but always good for the kids. hotel in a great location walking distance 5mins from the beech and bus stop at your door to all the parks. my only sugestion to regente is to make the lounge area non smoking, 1. because the kids are in ther a lot and also as soon as I came out my roon on the 1st floor I could smell it. not great when im a retired smoker!! as for this bug..yes i did get sick the 1st day of my 2nd week i was very ill vomiting and the other my daughter had slight vomiting and my partner tummy cramps. we have really tried to put our finger on the source, but just dont know, the hotel is clean food well cooked and hot and its not the ice we seen ourselves the ice is not frooze from their water so wee realy dont know. all in all we throughly enjoyed our stay and would come back to this hoel again if we return to benidorm. A+++++++++++++++++ for thompson kids club one wee tip dont book any trips to places through the reps you can pick up money off coupons all over the place r book at round town beside the hotel.

  • Stayed June 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sjmcnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janmpspain, Guest Relations Manager at MedPlaya Hotel Regente, responded to this review, July 16, 2010
Thankyou for your comments regarding your recent stay at the Hotel Regente.
We are pleased to hear that overall you were very happy with the standards of accommodation , service and food.
We are sorry to hear that your holiday enjoyment was affected by the Noro Virus which is an airborne virus that has affected various European area in recent months. We hope that you are fully recovered from your illness now, and that we will be able to welcome you back to the Hotel Regente or one of our other 10 hotels on mainland Spain in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 of 5 bubbles Reviewed July 2, 2010

DAY ONE 17/06/2010: Arrived for check in to be told that our two rooms booked were on separate floors. When booking through first choice we told them that as one of our party was disabled we would need a low floor next to each other. The staff was very unhelpful and would not change the room, even though the hotel was not fully booked! We are non smokers and were disappointed that our room smelt like an ashtray.
I became really ill. I was unable to hold anything down and continued to violently vomit for two days. I had diarrhoea and could not leave the room. I was unable to eat for four days of my all inclusive holiday. Due to being ill I could not look after my elderly and disabled mother in law as I think if she had caught the bug it would have been a lot more serious.

a few days later I then went to see another rep from the hotel. She again was dismissive and not at all interested.

I spoke with other people that had also had the bug from the hotel

Overall, the cleanliness of the hotel was not GREAT. There was chocolate drink spilt on the stairwell that remained there for three days. The windows and glass doors were very dirty and our bath was not cleaned once during our stay! The sheets and towels were spotless, but unfortunately they all stunk of smoke!

Another thing that was really disappointing was that we could not see the entertainment at night as there was no wheelchair access. If the restaurant was open at the beginning then you could go that way, but when the entertainment finished the restaurant was closed so we were unable to get back to our rooms.

  • Stayed June 2010, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank trewsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janmpspain, Guest Relations Manager at MedPlaya Hotel Regente, responded to this review, July 16, 2010
Thankyou for your comments regarding your recent stay at the Hotel Regente.
We are sorry to hear that your holiday enjoyment was affected by the Noro Virus which is an airborne virus that has affected various European area in recent months. The hotel follows very stringent rules and guidelines concerning hygiene and cleanliness and we have regular external checks which always confirms that the Hotel Regente has a very high level of cleanliness. The Noro Virus unfortunately is very common these days across Europe. We value feedback from our customers and your comments will be taken into account as we aim to provide all our customers with a happy stay in our hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Benidorm hotels
0.3 mi away
Sol Pelicanos Ocas
Sol Pelicanos Ocas
#35 of 191 in Benidorm
4.0 of 5 bubbles 6,402 reviews
0.1 mi away
Melia Benidorm
Melia Benidorm
#47 of 191 in Benidorm
4.0 of 5 bubbles 3,651 reviews
0.2 mi away
Servigroup Nereo
Servigroup Nereo
#19 of 191 in Benidorm
4.5 of 5 bubbles 978 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Servigroup Rialto
Servigroup Rialto
#20 of 191 in Benidorm
4.5 of 5 bubbles 1,154 reviews
0.4 mi away
MedPlaya Hotel Riudor
MedPlaya Hotel Riudor
#36 of 191 in Benidorm
4.0 of 5 bubbles 1,194 reviews
0.4 mi away
Hotel Mediterraneo Benidorm
Show Prices
Show Prices
Show Prices

Been to MedPlaya Hotel Regente? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about MedPlaya Hotel Regente

Property: MedPlaya Hotel Regente
Address: Calle Monaco 5, 03503 Benidorm, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#46 Family Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — MedPlaya Hotel Regente 3*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Expedia so you can book your MedPlaya Hotel Regente reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Regente Benidorm
Benidorm Hotel Regente
Regente Hotel Benidorm

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing