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MedPlaya Hotel Regente
Ranked #42 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed May 31, 2013

2nd year at Regente with group of 30 friends, the staff were all amazing especially Saif and Shah who worked so hard, also nice to see Pedro had a smiling face this year. Cant fault this hotel as it scores top marks for everything, location, food and cleanliness. The only complaint i have is that i found the cleaners mopping the floor in the bar area very rude as when you are staying in the basement rooms you have no choice but to walk in the bar area to get to breakfast first thing in the morning, on more than one occasion i got dirty looks from them and very load tuts. Maybe they should get some training from the other members of staff who were so nice. Will be back in 2014

  • Stayed: May 2013, traveled with friends
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1  Thank burkie23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this reviewResponded June 4, 2013

Hello burkie23,

My name is Paula, I am Hotel Regente's Guest Relations.
If this was your second holiday with us, I hope you already have the Amigo Card!

Thank you for coming back, and for writing this wonderful review. This helps us a lot to climb positions in the hotel ranking.

Sorry about the situation with the cleaners. I am glad that you liked the rest of our staff anyway, and will pass on your compliments to the bar staff.
We will be looking forward to seeing you next year!
Kind regards,

Medplaya Benidorm Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,189 - 1,195 of 1,973 reviews

Reviewed May 29, 2013

Stayed in the Revenge for 3 night short break . Lovely clean rooms good food and great service. Good location for walk to main nightlife about 5 mins. Good pool area and spacious decking area to sit and chill. If you want a smile from the barman give him a tip ........it works. I am a travel agent and I would recommend this hotel and will go again.

Room Tip: Over looking the pool .
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  • Stayed: May 2013, traveled with friends
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Thank travel_jen932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this reviewResponded June 4, 2013

Dear travel_jen932,

Hahaha I see you have baptized the Regente 'Revenge', sounds more like a Stallone movie!! =P

We are glad to know you enjoyed your holiday and felt comfortable with us.
Thank you very much for writing this positive review. We very much appreciate your recommendations to others and would love to welcome you back.
Make sure you get an Amigo Card and to contact me should you need anything to benidorm@medplaya.com. I will be happy to get back to you as soon as possible.
Kind regards,

Medplaya Benidorm Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

Stayed beginning of May for 10 days, as the title says our 5th stay in 2 years. All of the staff are so lovely and friendly it really makes a difference to our holiday. My husband said thank you to Juan for making him rose spritzers when he goes for him lunch and evening meal. We stayed A/I and was always able to find something to eat all the time, breakfast is the best. Thank you to Paula, it was the first time we used our amigo card and used it to get money off our safe, we also asked her about Tapas Bars in Old Benidorm and she advised us where to go. We followed her advise and had a lovely evening rounding it off with a drink at the Gin and Tonics bar, which was lovely, we didn't know there was so many gins and so many tonics.Also big thank you to all bar staff who are so friendly. Hope to see you in November.

  • Stayed: May 2013, traveled as a couple
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2  Thank lavender1608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this reviewResponded May 29, 2013

Dear Lavender,

Here's Paula.
I would like to transmit our enourmous gratitude to you for being such a loyal Guest to the Regente, and writing a great review with excellent scores. That helps us a lot to escalate positions in the hotels ranking. Thank you!

I will pass on your husband's message to Juan. That will take a smile out of him (though must say it is not that hard, as he is quite smiley!!).

I am glad to know you had such a good time, and that you found the places I told you about.
In November we have the local fiestas as from the second weekend, and Brits celebrate a Fancy Dress Party on Thursday 14th. So, if you come on those dates, you'd better come prepared!

If there is anything else I can do for you, please, feel free to contact me to benidorm@medplaya.com
We will be looking forward to seeing you again in November.
Kind regards,

Medplaya Benidorm Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

stayed at regente for 10 nights found hotel clean at all times.The staff in bar and restaurant were kept busy and were friendly.It was nice to get proper measures for been all inclusive some i have been to you get small plastic cup here you get pints and at night in a glass.Food was good always something we liked.MY three friends had not been to Benidorm before and they enjoyed it .We are thinking about coming back to benidorm and would definatly return to Regente.

  • Stayed: May 2013, traveled with friends
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2  Thank lynn y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this reviewResponded May 28, 2013

Hello Lynn,

We very much appreciate your feedback about your recent stay at the Regente.
We are glad to know you had a good holiday, that you liked our bar and restaurant staff, the food, and the cleanliness of the Hotel.

Please, make sure you send me an email to benidorm@medplaya.com to ask for an Amigo Card, as all repeat Guests should take advantage of the benefits of being regulars to the Medplaya Hotels.
Feel free to ask for assistance for future bookings.
We will be looking forward to seeing you back.
Kind regards,

Medplaya Benidorm Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

on a recent 4 day break i found the regente staff very friendly at all times. the location was fine and i went to a few pubs up the road and found the entertainment excellent and not nearly as hectic, so only went into the central area on 2 nights on the first day we arrived just after lunch and were told the snack bar was open for food but found they were out of cheese followed directly by no burgers but saying that you can get a cheese&ham toastie ?? the staff made sure we could have something suitable, but not a good 1st impression.the breakfast selection was fine but i found lunch&dinner lacked enough selection although we always found something to our taste the entertainment in the hotel was ok with a main act on at 10pm. the rooms were clean and made up daily i found the beds quite uncomfortable and did not sleep well, the rooms lacked a hairdrier and there was a shortage of rental ones the only complaints about the bar area was friday and saturday nights a big queue formed,just to be expected with the number of stag&hen parties then at any other time the bar service was 1st class on the sunday there was a party of 2 couples who i feel should have been refused drink as they were very drunk-loud &sometimes abusive to people who spoke to them when they jumping the queue. all in not a bad hotel but i think i will stick to 4star in future

  • Stayed: May 2013, traveled as a couple
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Thank jimmybMontrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this reviewResponded May 28, 2013

Dear jimmybMontrose,

My name is Paula, I am Hotel Regente's Guest Relations.
Thank you for stating that the Regente is a friendly Hotel with a good location.

It is a shame that you did not inform at reception that you found the bed to be uncomfortable, as we have mattress toppers available for people who prefer softer beds.
We are taking your comments into consideration.
If you have any enquiries, please, email me to benidorm@medplaya.com. I will be happy to reply back asap.
Kind regards,

Medplaya Benidorm Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2013

Stayed overnight, had friendly welcome, food was good, plenty of choice for evening meal and breakfast. Parking was a hassle, and it is further from the front, but okay if you enjoy walking. Will stay again.


  • Stayed: May 2013, traveled with friends
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Review collected in partnership with Easytobook.com
1  Thank Bernard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this reviewResponded May 28, 2013

Hello Bernard,

Thank you for choosing Hotel Reegnte for your one night stay and writing a review on TripAdvisor.
We are glad to know you had a pleasant time and that you will be coming back.

I presume you did not have time enough probably to apply for an Amigo Card, so I would recommend you to just contact me to benidorm@medplaya.com and I will make sure you get one and will tell you where to find parking in the area!
We will be looking forward to seeing you again.
Kind regards,

Medplaya Benidorm Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2013

Just returned home after a four day stay and have to say the hotel was first class. Staff were very friendly and looked very smart at all times. Rooms were cleaned everyday along with clean towels. Restaurant was very clean and food was excellent. We've stayed in a 4 star hotel for the last couple of years but this is so much better. Entertainment in hotel every night so you don't need to go out if you don't want to. We were even allowed to use the restaurant for an early breakfast before we left. We got tea/coffee, cereal and toast. Most hotels don't cater for your early departure but the Regente were excellent! We'll definitely stay here again!

Room Tip: Ask for a pool view
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  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Regente, responded to this reviewResponded May 28, 2013

Hello Pam,

Thank you very much for your excellent review. It makes us really happy to know that our Guests enjoy their holidays with us so much that they want to come back. That is fantastic. I hope you applied for an Amigo Card whilst at the Hotel.

Please, feel free to contact me to benidorm@medplaya.com should you need any assistance for future holidays.
We will be happy to welcome you back.
Kind regards,

Medplaya Benidorm Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about MedPlaya Hotel Regente

Address: Calle Monaco 5, 03503 Benidorm, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#46 Family Hotel in Benidorm
Price Range: $61 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MedPlaya Hotel Regente 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hotel Regente Benidorm
Benidorm Hotel Regente
Regente Hotel Benidorm

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