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“Wonderful month's stay”
Review of Gran Hotel Delfin

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Gran Hotel Delfin
Ranked #22 of 192 Hotels in Benidorm
Certificate of Excellence
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Wonderful month's stay”
Reviewed December 18, 2013

I don't know where previous reviewers stayed but it definitely was not the same place that we stayed at. The service was great, (even if understaffed at this time of the year, [Nov - Dec], but even so, nothing was too much trouble). The menu was slightly repetitive after a month but the food was always of good quality. The rooms were kept immaculately clean and the staff most pleasant.

The situation is ideal and I would heartily recommend this hotel for anyone looking for a relaxing break.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NDKenyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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773 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Benfleet,Essex.
Level 4 Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed December 6, 2013

I have just spent a most enjoyable week at the Gran Hotel Delphin in Benidorm. My wife and I travelled with her 88 year old mum for a week with Saga. From the moment we arrived everything went fine with reception being cheerful and very efficient with a swift check in. My wife and I having requested a high full sea view room for a small extra charge got exactly that with a large balcony overlooking the Poneinte beach (well worth the extra). The single room for mother in law was a side sea view, not quite as large but she declared it as great for her has she had a walk in shower. The luggage arrived to both rooms in a matter of moments and we were all soon down in the bar having a refreshing drink. We then went to the restaurant which had an inside area near the buffet and an outer conservatory type area looking towards the beach. The food was very well presented with choice of soups hot and cold buffet, Show cooking meat or fish and an excellent dessert selection. The all inclusive wine was the best A/I ever in a Spanish hotel and a bottle of the white went down very nicely. In the evening as well as the excellent desserts there was always a good cheese selection – plus the red Rioja was very drinkable. The breakfast buffet was excellent with all things hot and cold ,plus on duty again at the show cooking area was Wen who proved to be the star of the hotel, cooking eggs, omelettes,pancakes plus anything else you fancied eating – he crisped up the bacon a treat. In the Olimpic lounge in the evenings 6 nights out of 7 were the very talented duo Jose and Frank who provided music for dancing appreciated equally by the British guests and Spanish.The week flew by and all the staff in this hotel should be congratulated for always being there for you, always positive and always with a smile. Finally I must say that we went to this hotel on a package with Saga who have in this hotel as a rep Cath who is a true professional and deserves a pat on the back.

Room Tip: Go all Inclusive Pay the extra supplement and get a high floor full sea view
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank pjbcab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambridge
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 16, 2013

Stayed full board 6th to 10th November 2013 great junior suite with good view of beach
all inclusive is great value for money Booked via Travel Republic very easy no problems
Three Adults good break to recharge your self Room and local staff very good and helpful
kept very clean daily

Room Tip: junior suite good value for money and gives you more room Saw Sun rise each morning makes you feel...
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oldtraveller46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 12, 2013 via mobile

Both myself and my partner stayed here in November for my birthday, for the fiestas.
We booked with "On the Beach" that's the second and last time i'll be using "On the beach" as this is the second hotel in Benidorm i've booked with this company and been sadly disappointed with.
Firstly we paid a fair bit for all inclusive £120 per person per day!
To arrive and find we were in an exclusively Saga hotel (over 60's)
Not that we have a problem with over 60's, it's just we are in our 30's and it would just have been nicer to have been informed that these were the main types of holiday makers!
Hotel was nice and in a lovely location.
But the all inclusive (that we paid premium for) was one of the most badly and bizarre all inclusive set-ups I have ever witnessed.
We did not have wristbands!
And we were constantly being asked our room number and being asked to sign receipts. This made us feel awkward as we felt we were being questioned all the time.
We most certainly felt the waiting staff were very miserable, especially with British holiday makers.
The all inclusive was a weird set-up
We were only allowed to use the main restaurant or one particular bar.
There was a snack bar beside pool but the whole time we were there, we never once saw it open.
The receptionists ignored you as you walked by. And generally, I got the feeling that the staff have a real problem with foreign tourists!
Which considering we are this holiday resorts bread and butter is definitely like biting the hand that feeds you.
We are always pleasant and friendly and we do our best to interact with people in any country we go to.
This was only the second place in 15 years of travel we have felt so ignored. The other main thing about this hotel is not anything the hotel could do, but it is at least a 20 mins to half hour walk to the start of the old town. The buses or little train aren't as regular at the pontiente beach part. We are young and were fairly shattered walking back and forth every day. Good point is it's quiet and pretty. Bad point, far away from the heart of things.


Stayed November 2013, traveled as a couple
Helpful?
17 Thank sirenwaits69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 16, 2013

Entire staff was not helpful and rude. Very dated hotel that caters to old stodgy people! The rooms were dirty and had ants. The food was horrible and the wait staff ignored us. We travel all over and have never been treated so poorly. Don't waste your money!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, United Kingdom
Level 4 Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 8, 2013

This Hotel was the 3rd built in Benidorn in 1963 and still has all its lovely décor and is at the quiet end of the beach that is spotless and cleaned each night, it has very quiet surroundings and nice walks, the locals are very friendly and the staff at the Hotel could not do enough for you. We will definitely go back.

Room Tip: Ask for a 2nd or 3rd floor room to the right of the reception looking over the gardens and pool area...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 1, 2013

Very poor Wi-Fi. Very poor cleaning staff, sometimes things were cleaned other times not. Food was not fit for purpose and never hot. Hotel looked very tired and even the best rooms were in need of renovation, we had to change rooms three times and even with a upgrade the rooms were bad, some of the carpets were threadbare. The only good things were the waiters who were excellent.

Keith Edwards

Managing director

Room Tip: Whatever the location none were up to standard
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Legs2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gran Hotel Delfin

Property: Gran Hotel Delfin
Address: Avenida Vicente Llorca Alos 19., 03502 Benidorm, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 192 Hotels in Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Hotel Delfin 4*
Number of rooms: 98
Official Description (provided by the hotel):
Gran Hotel Delfín, 4* hotel, enjoys the perfect location, at the beachfront, ideal for long walks and to enjoy Benidorm’s beaches and the skyline from anywhere on the premises, with the Island of Benidorm in the background with its unmistakeable presence. Far away from the concept of mass tourism, Gran Hotel Delfín is designed for those who prefer to escape from the noise and look for a quiet area, comfortable and friendly space in which to relax on their holidays. A pleasant holiday in the fashion destination, Benidorm, but with the privilege of being settled in "The Other Benidorm". Gran Hotel Delfín offers accommodation in Benidorm with the highest quality standards: 98 comfortable single or double rooms and exclusive suites to fully enjoy your holidays. All of them are fully equipped for your comfort and designed to satisfy the needs of our most demanding guests. Our wide range of rooms all have magnificent characteristics and the ideal conditions so that you can find the type that best suits your preferences. The inventory includes a desk, sofa, radio, television, air conditioning and heating, free Wi-Fi Internet, 24H luggage storage, dry cleaning and laundry, telephone, bathroom amenities, 24h room service, pillow menu, hair dryer and mirror makeup. In this way, customers are immediately surprised to see how their stay in this exclusive four-star hotel turns into a unique and unforgettable experience that they can not resist to repeat, and, Gran Hotel Delfín turns out to be the charming holiday home to The one that everyone dreams of returning: the one in which they will be reunited with what they like best, where they will be happy and in the end they will enjoy their deserved vacations. The relaxing area where you can enjoy the eternal sun of the Costa Blanca, the typical Mediterranean cuisine, excursions to dream places and, finally, the relaxation of disconnecting from everyday life to immerse yourself in an oasis of peace and Tranquility. ... more   less 
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