We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“best in Benidorm” 5 of 5 bubbles
Review of Hotel Don Pancho

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Don Pancho
Ranked #3 of 191 Hotels in Benidorm
Certificate of Excellence
Shrewsbury, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“best in Benidorm”
5 of 5 bubbles Reviewed August 28, 2013

just returned from Don Pancho, Benidorm, our 3rd stay, and didn't think it could get any better but it was fantastic, food, so much choice whether for breakfast or dinner, cannot comment on lunches as we didn't have them, the staff and management are so friendly, it was our wedding anniversary while we were there and the staff helped my husband order flowers and a cake and they gave us champagne, entertainment seemed good although we never stayed in, the hotel is so near to the beach and nightlife (although not to near that you get disturbed) have already booked for next year

Room Tip: we stayed in room 104 and had a sea view
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank twinny40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, September 2, 2013
Thank you for being so kind to take your time to share your experience about the recent stay with us.

We really appreciate a lot all your kind words regarding our food, facilities and service and all our team would be more than happy to welcome you again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,523 reviews from our community

Traveler rating
    994
    375
    109
    30
    15
See reviews for
257
984
35
11
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (664)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lossiemouth, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed August 28, 2013

Staff are very friendly and helpful and hotel is generally good apart from the pool area and restraurant. The "pools" are very small. One is for younger children and quite shallow but the main pool is deep enough but when we first arrived were disappointed with its size. It was impossible to swim in when more than 10 people were in it and very crowded if more than 16.
Restaurant is ok it gets very samey even when only staying for a week, men have to wear long trousers for evening meal however there is no dress code for women so they can be in there in shorts and flip flops - double standards like this shouldn't happen today.
It was a nice break but nicer to eat out so half board is a waste, not sure if they do room only or b&b.
The beach is a short 5 minute walk and very nice, lots of bars and clubs very close.

Room Tip: Lots of people try to get top floors to get a good view of Benidorm (17 floors)
See more room tips
  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tashyman14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, September 2, 2013
Firstly, I would like to thank you for having chosen the Don Pancho hotel also for taking the time to write to us your comments in TripAdvisor.

We are delighted to see that you enjoyed our hotel and we apologise if the pool size did not meet your expectations. Sorry, but it’s difficult to have large outdoor spaces if the hotel is within the Benidorm city.

We are looking forward to see you in your next visit to Benidorm.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dumfries
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 28, 2013

stayed for a week in august, as a benidorm regular I orefer to stay yowards the old town and the pancho is the farthest away i have stayed. on saying that a good regular bus service saves you the 10 to fifteen minute walk and if you do choose to walk you start to get to the better shops within a few minutes one street from the beach and towels supplied for this and the pool so good for saving on hold baggage weight.rooms a good size starting to renovate from the top and teh reception and ground floor bar have been done to a very good standard. food good but limited choice pool area a bit small for amount of rooms but we used beach every day so no towel race.staff very helpfull and friendly and will reeturn to this hotel

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ggerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, September 2, 2013
First of all, many thanks for taking your time to share with others about your experience in Don Pancho hotel.

We also would like to thank you for having chosen Don Pancho hotel to spend your holidays and that you enjoyed your stay here.

We stay in your entire disposal and hope that you return to visit us in other occasions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neilston, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

Great location brilliant food friendly staff all areas spotlessly clean could not ask for any better all rooms are spacious for holidays very close to beach and shopping pool area is very clean and pool for children

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank She S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, September 2, 2013
Thank you for taking the time to write your opinion in TripAdvisor and let us know your satisfaction.

We are delighted to see that you enjoyed our food, staff, rooms and facilities.

Looking forward to welcoming you at our hotel in your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 26, 2013

Stayed for week with my husband and parents. It is a very impressive hotel. I emailed before for a lower floor room and we were all accommodated on the first floor. Restaurant is vey smart, long trousers are a must for gentlemen, not for the ladies though. Food is plentiful and delicious. Pool area is okay, pool is very small, but okay as I think most people go the beach which is very near.

However, one incident marred our stay. We had been out for the evening and returned for a last drink in the hotel. My husband had changed back into his shorts which he prefers. He went to the bar and bought a round of drinks, however, on his return after taking a few sips, we were asked to leave as husband had shorts on. We nodded and said okay and the waiter left. Straight away another very rude waiter came over and said we had to leave now, now please, please go now. I explained we were going but he stood rather intimidating at our side ( still saying leave now, please please) until I had helped my mother to her feet. He said we could go outside to finish our drink. He made me feel very uncomfortable and in the rush to leave I left my phone on the table. After taking my mother to her room I returned to the bar, the phone had gone, the waiter just shrugged when I asked if it had been handed in. The receptionist was also dismissive when I asked there. I know it was unlikely it had been handed in but a little understanding would have even nice. I found the receptionists very offish throughout our whole stay in fact.

Apart from this a good holiday was had, they just need to,be a bit more friendly.

Room Tip: Email before you go if ou want a lower floor room
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Denise F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, September 2, 2013
Thank you so much for taking the time to share your comments with others TripAdvisor users, we truly appreciate this.

Our main goal is a satisfied customer through your stay with us. For this reason we are saddened with your dissatisfaction with our “not short dress code”.

We trutly believe that this dress code is very appropriated for a 4* hotel and most of our guests are grateful for this.

Please, accept our apologies if we have made you feel uncomfortable, it was never our intention.

We hope to welcome you back to the Don Pancho hotel for a new experience in your next visit to Benidorm.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cannock, England, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 25, 2013

Just stopped at the don pancho for the 10th year .each year just gets better......the food ,the service the cleanliness to anyone looking for a hotel in benidorm look know further it is situated 2 mins from beach right the shops right by any night life you might want

Room Tip: Higher the floor the better the view of Benidorm.... there are 17 all rooms face the sea and have ve...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, September 2, 2013
Thank you for posting your opinion in Tripadvisor and for sharing with others about your stay in Don Pancho hotel.

It’s very important the satisfaction of our guests for us, so we are extremely proud that we always manage to exceed all your expectations.

We hope you will visit us a gain in near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
westbromwich
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 25, 2013

We stayed at the don pancho in august 2013. When we go to benidorm again, I would not look at any other hotel i would just go to there. It ticked all the boxes for cleanliness, wide choice of food with staff friendly and helpfull. When we used the pool we were given towels as well from reception at no charge. The entrance to the hotel is beautiful, with water features surrounding the pathway. Overall the Don Pancho is a great hotel which should be anyone's first choice if travelling to Benidorm.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank colinWestbromwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review, September 2, 2013
Thank you so much for sharing your experience with TripAdvisor users.

The Don Pancho hotel really appreciate so much your positive comment about your experience here. It is a pleasure for us receives this kind of comment from our guests.

We are looking forward to see you soon, in your next visit to Benidorm.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Benidorm hotels
0.2 mi away
Riviera Beachotel
Riviera Beachotel
#2 of 191 in Benidorm
4.5 of 5 bubbles 2,148 reviews
0.3 mi away
Sol Pelicanos Ocas
Sol Pelicanos Ocas
#35 of 191 in Benidorm
4.0 of 5 bubbles 6,391 reviews
0.9 mi away
Villa Venecia Hotel Boutique
Show Prices
Show Prices
Show Prices
0.2 mi away
Servigroup Venus
Servigroup Venus
#9 of 191 in Benidorm
4.5 of 5 bubbles 1,606 reviews
1.3 mi away
Villa Del Mar Hotel
Villa Del Mar Hotel
#5 of 191 in Benidorm
4.5 of 5 bubbles 2,472 reviews
0.1 mi away
Presidente Hotel
Presidente Hotel
#15 of 191 in Benidorm
4.5 of 5 bubbles 1,650 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Don Pancho? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Don Pancho

Property: Hotel Don Pancho
Address: Avenida del Mediterraneo 39, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 191 Hotels in Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Expedia so you can book your Hotel Don Pancho reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing