We have just returned from 11 nights at the Don Pancho and I have to say that this time we were a little bit disappointed in certain respects.We have been to the Don Pancho three times before and have always been satisfied however I dont know whether it is down to the recession and not enough staff in certain areas but it was only little things such as running out of food at mealtimes and it not being replaced quickly enough.The evening entertanment comprises of a resident trio who are good but they do cater more for the Spanish crowd .The cabaret is very hit and miss and the Spanish singer dressed in Mexican outfit is so Spanish orientated that he does not even attempt to engage with the British contingent . If as I believe this hotel is going to be exclusive to Thomson for British section of the visitors then as it has a 5T rating then I hope the caberet can be improved,Also having stayed in various 5T hototels I find this hotel should not be 5T Rated as it is probably only 4Tat most.The evening meals were ok but only ok and again on a number of occasions certain items ran out and were not replaced quickly enough.Those are my gripes and there are certainly positives such as the reception staff ,bar staff ,and room cleanliness which were excellent and the downstairs lounge has been well refurbished.The room tv choice is also good now with BBC,ITV,CHANNEL5,and a number of Sky channels including one Sky sports channel.I would agree with other reviewers who stated that tea/coffee making facilities in the rooms would be nice and not too expensive to do and little improvements such as this would help to justify a 5T rating.Please do not let this review put you off as if you look at my previous review of this hotel you wil see that I am fan of the Don Pancho but I believe it can be made even better than it is at present with a little effort from the management.
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