Went to the Hotel Canfali just got back, balcony closed at 3.30pm did not re-open till 8pm, this was not on information, one morning tables wre all full, 2 tables were free but were not cleared so I decided to just have a cup of coffee, and eat out later, went on the balcony (lucky old me it was open) but told to get back in to breakfast room, I felt a right fool I am 62 not 16. For 2 days we had no loo roll, went to reception was told to go to top floor and get one from cuboard, did that when I got there it was closed, so went and bought tissues, as when I went back to reception was greeted with contempt, and that is putting it politley. Last year got free bottle of wine in the evening, this year was told have to pay, well ok I can except that (the crunch and all that) but 2 days before leaving was told by a british holiday maker can have free wine but only at lunch time, do not realy care about a cheap bottle of plonk, but was upset about the balcony being closed, when one person commented on this , by saying where are we supposed to go the reply was" go to your room. " one waitress in particular was very rude, and quite intimidating, the only real reason we went there was for the view from the balcony, which of course as I have said was closed at 3.30 and opened again at 8pm. Cor never again will I go there, and never again with on the beach, they should have checks, to make sure their customers are happy, my daughter e-mailed on the beach but had a reply from them telling her to complain in writting, which she has done. So the summary of this vile holiday is, if you want no view from the balcony, stale food from the night before, a sore bum through lack of no loo roll, and to be humiliated in front of others, then by all means go to the Canfali, best of luck who do because you are going to need it. Oh yes and one other thing what no one tells you is there is a smell that comes up which can only be described as sewarage. Bon Voyage. Carole Keating
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- Also Known As:
- Rh Hotel Benidorm