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“Cheap & cheerful but 5* location”
Review of RH Hotel Canfali

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RH Hotel Canfali
Ranked #53 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed September 24, 2012

The position on the headland looking back across the bay has to be the prime spot in the whole area, shared with one other hotel, a 5* expensive one. Rooms are what you would expect for the price, but included breakfast makes it really good value. Its a short walk to everything from here.

  • Stayed: August 2012, traveled as a couple
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2  Thank mijb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Pedro T, Gerente at RH Hotel Canfali, responded to this reviewResponded October 3, 2012

Estimated costumer,

Thank you for your comment, we hope to see you soon.

Regards.

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177 - 183 of 338 reviews

Reviewed July 19, 2012

This small and friendly hotel is situated up on the headland and is one of the original remaining old town buildings,overlooking the headland ,just look down from your balcony at the front of the hotel and you are looking straight down on to the sea ! one of Benidorm's 5 star hotels is right next door, but you don't pay 5 star prices for the same views !!! All bedrooms are basic but clean. with Full en suit bathrooms ,tv and most have those fantastic views of the meditaranian, and the levante beach! Just think, listening to the waves lapping below your balcony as you slowly fall asleep,magical!!
Food is buffet style, with various choices of meats,fish,salads and pastas .
Have a drink on the bar terrace which has the same fantastic views as you have from your balcony' or take your meal outside, and with those views, what a dining experience !!!
The staff are peasant, and are always there to help in any way to make your stay an enjoyable experience!!

  • Stayed: April 2012, traveled solo
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7  Thank oldtowner59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Pedro T, Gerente at RH Hotel Canfali, responded to this reviewResponded August 31, 2012

Thank you very much for these words, we are delighted that your experience at Hotel RH Canfali has been so positive.

We hope to see you soon

Regards.

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Reviewed June 6, 2012

I have just stayed for 4 nights, just a girly holiday, after reading past reviews I didn't know what to exspect, but I must say I was happy with out choice.
From arriving very late, the evening receptionist konstantine was so helpful, and a very kind and professional man, any thing we asked for he was only too willing to help us with, breakfast was adequate, we eat out for our evening meal, and I must say would definately stay here again, I do think it deserves more than 2 stars

  • Stayed: June 2012
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2  Thank traceyw321_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Pedro T, Gerente at RH Hotel Canfali, responded to this reviewResponded April 24, 2013

Hello Traceyw321_12.

Firstly, thank you very much for choice hotel RH Canfali for your holidays, thanks also for spend your time writing your experience with us, these words motivate us to continue working to achieve maximum customer satisfation.

We hope to see you again.

Best regards.

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Reviewed May 14, 2012

Attracted to this hotel as it was reasonably priced,location and has on the web site fantastic views, be aware that you will not be dropped at the hotel entrance by your transfer shuttle as the coach can not access the road leading to it, depending on the mood of a taxi driver they will also leave you at you at the bottom of the hill, its a hike with luggage! (tip,head towards the church on the pier and the strong smell of sewage and you will spot it!

We requested a sea view and balcony, what we got was a tiny room with 2 single beds and 2 put up beds, single beds were spotless and comfy, however the put up beds were shocking, the view was a deserted flat with an old mattress in the window, the room was spotlessly clean and throughout the entire holiday the maids couldn't be faulted, after complaining to the manager we were told if a room with sea view became available we could obtain it by paying an extra 4 euros each per night, however they did change the mattresses on the put up beds!

Now on to the restaurant, tip(do not forget to take your meal card with you as the waitresses go mad) we went full board and always in other hotels were provided with water tea and coffee , these are charged for at this hotel at lunch and dinner!

Breakfast, consisted of burnt sausages that were raw inside, uncooked bacon and dodgy eggs,we did complain to the staff, we may as well have saved our breath,we found restaurant staff to be unhelpful and rude, which did surprise us because reception and maids were lovely!However a good selection of fresh croissants each day, lunch was edible, dinner offered little choice, tip(visit, the bars on the pier and in old town, lovely food and very reasonable, tapas bars are fabulous in old town)!

This was our first time in the old town, and we absolutely loved it, friendly people, great tapas bars, tip(visit the queens bar, fantastic drag queen show, and the bar next door is very cheap), can not wait to visit again but we certainly will not be staying at this hotel again!!! Have given a poor rating, this would have been a terrible rating but for the maids!

  • Stayed: May 2012, traveled with friends
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4  Thank Nicky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2012

just got back from benidorm yesterday stayed at this hotel will never return to it, room number 102 has a very small bathroom cant use toilet very well asked to move room bcause of this but it took 4 days for to get another room ,the food was nothing you could say you liked , was more geared more for the Spanish ,cant see why they even bother to take english guests nobody evens tells you that the hill up to the hotel has to be climbed with suitcases as the coaches cant go up to the hotel,all in all was a holiday from hell as both of us has arthritis in our knees and are in our 60,s dont go here if you want to enjoy all of benidorm this has been the worst experience we have had in benidorm.ever,

Room Tip: take your pick no rooms are the same shape or size
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  • Stayed: April 2012, traveled as a couple
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1  Thank summerbelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Pedro T, Gerente at RH Hotel Canfali, responded to this reviewResponded April 23, 2013

Hello Summerbelfast.

In first place we want to apologize because we have not met your expectations in hotel RH Canfali.

About the bathroom, It was a shame that we couldn't offer you a diferent room, I'm sure that we have rooms with bigger baths.

Due that we have many differents nacionalities, we have made the menus thinking about that.

We have many british, spanish and other nacionalities guest who are coming for many years to this hotel, specially in winter time our guests are 60's and 70's and they come up the hill.

Unfortunately we can not do anything about our situation at the top of a hill, but one of the best things about this hotel are the views from the top of the hill as they are unbeatable.

Regards.

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Reviewed November 5, 2011

Great location and that where it ends....Friendly staff but not helpful, will stand and watch you struggle with wheelchair and cases up and down stairs to and from their reception. Very basic room, bathroom shower hose curled in the bath, nowhere to hang to have a shower. Very strong smell of sewerage. To be honest I never really unpacked looking forward so much to leaving. Restaurant very noisey, food miserable and unappertising and very little choice, ate out after first day as I found myself cleaning cutlery before using it. So disappointing as this so called hotel stands in a lovely square with a church, shops and great cafe/bistros all in a fabulous setting. No smokers will quickly notice the strong smell of stale cigarette smoke. There are far better hotels out there, this would have to be the last one standing for me to go there again and then I'd still think twice

Room Tip: seaview a must
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  • Stayed: November 2011, traveled with family
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2  Thank Jackie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2011

I have been to Benidorm many times, this is the worst hotel I have ever stayed in.Booked it because of the views. I booked a sea view with a balcony when I arrived I had a sea view but no balcony, they did move me to one on the next day. The room are very basic, both the rooms smelt of stale cigarette smoke and both bathrooms smelt of sewerage. Not much choice with the food, only went down for 1 breakfast even though I was on half board basis, it put me off when you went and put your fingers in the cutlery drawers and you came out with more than cutlery. Dont think it gets cleaned out very often. Only went in the hotel to sleep, could not get out quick enough. The first time I have been on hoilday and counted the days down to come home.

  • Stayed: October 2011, traveled with family
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2  Thank DennyWorcestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan_Pedro_Canfali, Gerente at RH Hotel Canfali, responded to this reviewResponded November 9, 2011

I would first like to apologize for failing to meet expectations you had put in our hotel.

As for the reservation of the room with sea view, we have informed all the tour operators and websites that not all rooms have a terrace such therefore can not be guaranteed, it is in any site you can see photos of rooms sea ​​view terrace with and without there being any kind of doubt.

As for the rest of criticism, I can guarantee that if any departement said the reception or me personally, have no doubt that we had solved immediately. But as we have come this way, we can see everything that comets and will do our best to give timely resolution.

I' sorry that the stay wasn't up to your expectations.

Thanks and regards.

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Additional Information about RH Hotel Canfali

Address: Placa Sant Jaume 5, 03501 Benidorm, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Free Breakfast Restaurant Room Service
Hotel Style:
#11 Best Value Hotel in Benidorm
#22 On the Beach Hotel in Benidorm
#38 Family Hotel in Benidorm
Price Range: $41 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — RH Hotel Canfali 2*
Number of rooms: 39
Reservation Options:
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Also Known As:
Rh Hotel Benidorm

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