I have just returned from a stag do in Benidorm staying at the Sol Pelicanos for 3 nights and in general it is a decent straight forward hotel. The food was standard all inclusive/ half board, the rooms were basic but clean and exactly what we needed for the short stay. The location is excellent for the Levante side with it's pubs and clubs. But as the title suggests all was not well with our stay.
When we arrived we were told that as a group booking we would have to pay a 50 Euro deposit per person, to cover any damage to the rooms as in the past such incidents had occurred. The reasoning is totally justifiable but this additional cost should have been presented to us at the time of booking so that we could make an informed decision and cost the trip fully. This impacted on people's budgets and even though we had our deposits returned in full, the trip was finished and we lost money converting it back to pounds on returning to the UK.
The hotel management blamed the booking agencies but for me they choose who they work with and have a responsibility to ensure their guests are fully informed of their policies. They fell well below this basic standard.
- Official Description (provided by the hotel):
- Sol by Melia present Sol Pelícanos Ocas is situated in Benidorm, in Rincon de Loix, 300m from the magnificent Levante Beach and close to the shopping and leisure areas. Ideal for a family holiday. Its climate, its beaches, nightlife and a variety of theme parks, Benidorm become a destination where you can enjoy all year round. The complex has 5 swimming pools, one lagoon-style where guests can enjoy a Jacuzzi area, and the Bar Caribbean (July and August). Its cuisine offers international themed buffets, areas dedicated to local specialties, different bars and cocktail bars and a complete Snack Bar where you can discover the advantages of All Inclusive. You can also enjoy our full program of sports and fitness activities for adults and evening shows inspired by Broadway musicals. program of activities for children and childcare facilities, playground area games room are some of the proposals for our youngest guests. ... more less
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- Also Known As:
- Sol Pelicanos Ocas Benidorm
- Pelicanos Hotel Benidorm
- Sol Melia Benidorm
- Sol Pelicanos Benidorm
- Pelicanos Benidorm
- Benidorm Hotel Pelicanos
- Benidorm Sol Pelicanos
- Hotel Sol Pelicanos Ocas