First impressions of this hotel were good. All the plants and greenary added to making it look very upmarket. We arrived Saturday evening just in time to get in for the final hour of the evening meal. Check in at Reception was quite painless and we were taken to our room by a miserable porter (hence no tip for him). We did get a room on the first floor which we had requested, which was good as we had our 83 year old mother with us. Very unusual setting there was an office close to our bedroom with working staff in it. No complaints about the room at all to say it was Benidorm it was very peaceful, we overlooked the pool area and was far enough away from the road so as not to be disturbed.
The restaurant was very much like a works canteen, very noisy and hard to get a clean table, cutlery was like gold dust, severely lacking in staff. It was also very poorly organised and items were hard to find, who would put butter on the hot counter (dum). Nothing seemed to be where you would expect it to be. I thought that the food at the weekend was very good, probably because there were more Spanish people in. Monday seemed to see a drop in choice and I thought the food went downhill. On saying this the puddings were always to a good standard. We stayed on a HB basis and on the first day went to the pool bar at lunch for a drink, this was the first and last time, my sister was charged 23 plus euro's for 2 gin and tonics 1 malibu and orange, (rip off) across the road at the local bar's we would get charged between 13 and 15 euro's, we would normally have wine with our evening meal on holiday but did not buy another drink in the hotel, once bitten twice shy, over the road got all our business. The hotel Manager ought to seriously review his drink prices, this is my 3rd holiday abroad this year and I have never been charged anything like this, no wonder everyone sitting listening to the pianist had no drinks.
Wouldn't like to have been on a higher floor as lifts were hard to get, also never been in a hotel were there wasn't an alternative staircase, from our floor the stairs were the emergency exit stairs very underlit and time the cleaners gave them a clean lots of dirt around.
The bar's over the road are very good especially the Rock and Roll bar, be early though or you will be struggling to get a seat. Also Rachels bar worth a mention.
The weather was exceptional for the time of year and we did really enjoy the holiday, not sure I would return to the Melia it seems through the reviews the hotel is a bit up and down.
- Official Description (provided by the hotel):
- Melia Hotels International present Melia Benidorm. Located in the Rincón de Loix and at 900 meters from Levante Beach, is the perfect choice for business and leisure travelers, thanks to the extensive and comfortable facilities and its superior quality services. The rooms (526) with views to the spectacular lagoon pool with waterfalls and the magnificent gardens of the hotel with tropical vegetation. Decorated with stylish design in Mediterranean colors, equipped with 2 single beds (twin), LCD 32 'TV', hot / cold, functional workspace with Internet access (Wi-Fi) and socket for laptop, AACC, sofa bed, safe, minibar (*), bathroom and terrace (chairs / table). Enjoy the indoor heated pool, full gym, sauna and two whirlpools, and a full and varied program of day and evening activities. Playground, spacious dining areas. 10 meeting rooms and banquet facilities (*), parking exclusively for our customers (*), taxi and bus stop in front of the Hotel, amongst other sensational services. (*) With charge. ... more less
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- Also Known As:
- Melia Benidorm Hotel Benidorm
- Sol Melia Benidorm
- Melia Hotel Benidorm
- Benidorm Sol Melia
- Hotel Melia Benidorm