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“Christmas Lunch - still waiting for coffee and mince pies”
Review of Michael's - CLOSED

Michael's
More restaurant details
Restaurant details
Good for: Romantic, Special occasions, Business meetings, Families with children, Large groups
Dining options: Dinner, Lunch, Breakfast, Late Night, Delivery, Reservations
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Christmas Lunch - still waiting for coffee and mince pies”
Reviewed January 7, 2013 via mobile

I booked a party of 5 for Christmas lunch and paid a deposit. It was necessary on request to repeat the booking detail two weeks prior as they lost the booking detail.

The starters and main meal was good however, we are still waiting for coffee and mince pies. There was clearly insufficient staff and presumably coffee making facilities. Not only where the aforementioned items not coming there was no staff interaction to even discuss the situation.

I have been going to Michael's for a number of years but the service has deteriorated.

Helpful?
Thank Victor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

280 reviews from our community

Visitor rating
    143
    60
    33
    23
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Norwegian first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Poor Service And Terrible Food”
Reviewed January 7, 2013

poor service terrible food, don't know what's happened to this restaurant we used to enjoy our visits to Michaels so much, however when we visited this year it was dreadful the place was empty we thought they maybe waiting for a group to arrive there were only 8 people in at 9pm, we always come to benidorm in january but have never seen Michaels empty and yet the other restaurants around the corner were all full, the food was awfull and way over priced and the waitress serving us gave the impression she could not care less if we were there or not so we will never go back to michaels

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jean r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stoke
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“good food”
Reviewed January 7, 2013

If you want somewhere that does nice food at a good price and decent portions find this in the old town

Visited December 2012
Helpful?
Thank jonahStoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
west yorkshire
Level Contributor
47 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“What a shame”
Reviewed January 6, 2013

That such a formerly great restaurant has gone downhill so rapidly.
We spent €10 euro in a taxi getting to the restaurant, only to find out the the Menu Del Dia now finishes at 7pm, but it's still advertised on their website that it runs until 10.30pm every evening excluding Sundays.
We made this point to the waiting staff, and they just said everything is on the main menu, hence to say the 7 of us walked out and took our money elsewhere due to false advertising on Michaels behalf.
I did email them informing of our sincere dissapointment, only to get a reply from the owner, stating we were rude and disrespectful, for even questioning this, and that we should have checked the local press for menu details.
I for one will never return to Michaels, whilst there is that regime at the restaurant, and it's no wonder the place was empty apart from one other table, where once people's were queuing out of the door to get in the place, and you had to book days in advance to get a table, not any more I'm afraid.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank yorkslee_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arboleas, Spain
Level Contributor
4 reviews
“Michael's on the way out”
Reviewed January 5, 2013

We have eaten at Michaels when it was Michaels and it was brilliant. We went again just after the new owners took over and sat for 1 hr before we had our first course.Then, all 3 courses were served in 30 mins. Not very good for our tums. We gave them the benefit of the doubt and went again for the Festive New Year dinner. There was nothing festive about it, no party poppers or tinsel or anything to say it was New Year and only a half full restaurant, so no atmosphere. The mediocre to poor food was way over priced at 45euro per head and we didn't even get the coffee, port,grapes or champagne, which we were part of the Festive meal. The waiters were closing the shutters even as we were sat finishing our drinks. We felt they couldn't get rid of us quick enough. After much debate with the owner, he finally gave a 10% discount, which worked out at 4.50euros each. Hardly covers what we didn't get, so really no discount at all. With the attitude of the staff, the mediocre food and the ridiculous prices, I shall be very suprised to see it still open on our next trip to Benidorm. We most definately will not be going again, if it manages to stay open.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Carole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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