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Servigroup Nereo
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Reviews (1,147)
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All reviewsindoor marketgreat hotelbenidorm palacepool areaplenty of choicereception staffsomething for everyonesun terracefree ticketswalk in showerrestaurant managerhotel is spotlesslevante beachcorner roomhigh floorsmall fridgesun all day
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664 - 669 of 1,147 reviews
Reviewed June 30, 2013

Just back have to say one of the best hotels ive stayed in in benidorm. Rooms not biggest but spotless ,food good and restaurant not too overcrowded .Staff in all areas fantastic so friendly and hardworking will be going back to beni and would love to stay here again .

  • Stayed: June 2013
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3  Thank andycManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

Stayed here a few times, cant fault it. Nicely situated, great staff, very clean with great food, pool terrace and nice rooms. What more could you ask for?
It opposite the market and very close to the beach. The decor is nice, not as modern as some hotels but it is and has everything you need. Its not too far from the Mundamar and Aqualandia

  • Stayed: July 2012, traveled with family
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1  Thank Clare K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

travelled 11th june.room on 9th floor overlookjng pool.good check in.room fine,fridge and safe[to pay for] 28euroes plus 10 deposit.food not always to our liking but the hotel has to cater for all nationalities.waiter in dining room had a bad habit of reaching across you to collect plates.bar ok but a bit .expensive.good turn on the night we stayed in but you only have to cross the road to find the same drinks cheaper.note bar closes at 1pm and if you are sat outside they come and pour your drinks into plastic glasses .i have been going to benidorm for 45 years ,and this was a first for me.i would go back as this hotel has more good points than bad
benidorm needs to take control of mobile scooters as it seems to be the in thing with the young people..

Room Tip: stated in room 914.over looking pool..double glazed thick curtains good njght s sleep.
  • Stayed: June 2013, traveled as a couple
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2  Thank yvonneBurnley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013 via mobile

Nice location but that's not everything. Food not great at all. Nice pool. Far better hotels in Benidorm than this one in our opinion. Area can be quite rough. One lady mugged in day light outside of the hotel. So be careful with your processions

  • Stayed: May 2013
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3  Thank rodosteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles_Servigroup, Customer Service at Servigroup Nereo, responded to this reviewResponded July 5, 2013

Dear guest,

We would like to thank you for the time you took writing your comment as knowing your opinion is the tool to improve our service.
We are sorry to hear that your stay didn´t meet with your expectations, with reference to your comments regarding the food, we do offer an international buffet which is carefully chosen by our catering department, where a wide choice of food is available. None the less we do appreciate our guests opinions, as customer satisfaction is our sole aim.
Kind regards,
Customer Service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

my wife and i stayed at Nereo last year and came back again this year for another ten day stay, reception staff very polite and helpful (especially Karen who took relatives who were staying in nearby apartments on a guided tour of Nereo thanks for that.)We got a room poolside which we requested, towels and bed sheets changed daily, restaurant staff friendly, food very good, what a selection, really spoilt for choice. Pool area and sun terrace always clean and tidy with loads of sunbeds and parasols.We thoroughly enjoyed our holiday but on departure day our pick up time was 8-25 am and the restaurant opened at 8-00 that was a bit of a rush, but nevermind, we will stay at this hotel again.

Room Tip: pool side quiet at night
  • Stayed: June 2013, traveled as a couple
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Thank mick g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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