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All reviews sea view jacuzzi room rooftop bar branded drinks glass of sangria old town opposite the beach fantastic hotel magic group spa area premium brands entertainment room bar staff other hotels sea front all inclusive hotel sun terrace
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Reviewed July 5, 2018

The staff make this hotel,they really can’t do enough for you.... they work so hard long shifts and they are has pleasant from mornings till night........
Well done
Wasn’t overly impressed with the pool area ,or children’s pool area equipment didn’t work,but this wasn’t so much of an issue has we love the beach which was literally across the road....

Room tip: Lovely size rooms, bathrooms could do with new shower screens, but overall good
Date of stay: June 2018
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Gregg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, General Manager at Villa Del Mar Hotel, responded to this reviewResponded July 6, 2018

Dear Gregg

Many thanks for the lovely review following your recent stay with us.

We really do appreciate you taking the time and trouble to post it and thank you for your kind comments which I have shared with all the team here.

I hope it is not too long before we have the privilege of welcoming you back again.

Yours sincerely,

Miguel A. Barrero
Hotel Villa del Mar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2018

Just home from a wonderful week. The hotel is in a perfect location the old town is so far removed from what everyone expects from Benidorm. The hotel is spotless and the staff work so hard but are always smiling & friendly. Elizabeth Patricia & Alex on reception are so helpful. Olivia and the bar staff are so welcoming. All the drinks are premium brands and very generous measures. The food is varied & delicious. Even though we had an early flight we were able to have breakfast which was really nice. The pool is small but very relaxed and great for me as I’m not a strong swimmer. The beach is a few steps away across the road so you can pop back for food drinks or the loo. We had a sea view room it was wonderful to open the curtains & windows in the morning and have a cup of tea looking at the sea. Be assured we will be back as will every person that we spoke to. Next year the hotel will be adult only.

Date of stay: June 2018
Trip type: Traveled as a couple
1  Thank pat52Richmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, General Manager at Villa Del Mar Hotel, responded to this reviewResponded July 5, 2018

Dear Pat,

Thank you for taking the time to share your feedback of your recent visit. We are glad that you had an enjoyable experience with us.


We looking forward to welcoming you very soon,

Kind Regards

Miguel A. Barrero

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Reviewed June 28, 2018

This was my second visit to the hotel and nothing has changed, it's still top class.
Miguel and all the hotel staff were helpful and friendly.
If you get a chance to stay here, take it, you won't be disappointed.
Food is amazing to, drink options are fantastic with no cutting corners. Bottled beers and original baileys are just an example of whats on offer.
We would definitely go back
Craig (June 2018)

Room tip: Sea View rooms
Date of stay: June 2018
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
6  Thank craigsmith19782018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, General Manager at Villa Del Mar Hotel, responded to this reviewResponded June 28, 2018

Dear Graig,

It is a pleasure to read your glowing review and we are thrilled to learn that you had a top class stay with us. We have a great team here at Hotel Villa del Mar and it is evident that they played a part on making your stay a memorable one.

Thank you for sharing your experience with us and we hope to have the opportunity to welcome you again very soon.

Best wishes,

Miguel A. Barrero
Hotel Villa del Mar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2018 via mobile

Where do I start!....A very disappointing hotel after reading reviews. 3 adults aged between 45-68 in a Sea-View room with 2 single beds and a very uncomfortable sofa bed of which cost us over £1000 each, SHOCKING!!! Not enough wardrobe, drawer, or floor space, very cramped room 3
Reception quick and pleasant 3
Room 204....directly above reception, noisy and not spotlessly clean! thick dust under bed, and dirty windowsill, (see photos)2
Indoor lounge area....seats 10 people, not good for a hotel with I 108 rooms.2
Dining room & Food....seats 108 people and is very small with only a few inches between some tables, staff not very pleasant or efficient, clearing of tables were very erratic, either plates piling up or asking if finished before eating? Food ok, usual buffet style catering nothing special except the fish, slow in replacing empty food tray, some mornings no fried eggs!! 3
Pool Area....tiny, 27 sun beds and a plunge pool not swimming pool,with a lounge area and poolside bar, have to say Brenda the bar lady was lovely!!!2
Outside seating area....very busy and a wind tunnel which can be chilly sitting on a night, needs blocking off at one end3
Bar Staff....throughout the day we’re brilliant! very happy smiley young men and ladies, especially Daniel & Olivia.4
Entertainment... only attended once and it was ok.
Rooftop Sun Terrace.....lovely area, but again only ten double beds! Not enough! Views stunning from up here 4

Date of stay: June 2018
Trip type: Traveled with family
3  Thank 104angelam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, General Manager at Villa Del Mar Hotel, responded to this reviewResponded June 25, 2018

Dear Angela,

Thank you for your feedback on your recent visit to Hotel Villa del Mar, I am delighted to learn that you enjoyed your interaction with our staff, who are a credit to the hotel

Your feedback is greatly appreciated and we take coments like yours very seriously. However, I was disappointed to read those issues first time here as its very difficult to do anything after a guest has departed. I would have enjoyed the opportunity to rectify your spàce issue as soon it arose .

As mentioned before, Thank you for bringing those issues to our attention.and we take them on boards

Best wishes,

Miguel A. Barrero
Hotel Villa del Mar

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Reviewed June 18, 2018 via mobile

Just got back from a great holiday at the villa del mar. I can only speak for my wife and I as I know people like different things. We had a lovely room right on the front, it was of a lovely size,spotless when we arrived, and kept that way for our entire stay by our very friendly chambermaid Maria . The pool area is quite small , but neat and tidy with a very friendly barmaid Sandra . The only problem we found was a couple of families with noisy children that insisted on using the adult pool and putting towels out early to reserve beds which is not allowed and staff did politely remove them when asked we never saw kids in the kids pool ?. The hotel is spotless throughout. It could do with more lounge area I do believe there is a plan for this. In my opinion this hotel should be adults only then the pool area could be extended using the kids area.the lounge area needs to be extended perhaps into part of the dining room near to the bar. The restaurant staff Iva , Maria , Ava , Ali Kahn Joachim and all the others including Olivia and Alexis were the most friendly people and so polite they were like friends from day one . Finally reception Patricia and her colleagues,nothing was too much trouble we thank you all . Russell and Kay room 706 . Adults only ? Yes please . there are plenty of family friendly hotels

Date of stay: June 2018
Trip type: Traveled as a couple
1  Thank 111pvt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director V, General Manager at Villa Del Mar Hotel, responded to this reviewResponded June 20, 2018

Dear Russell,

Thank you for sharing your experience of your recent visit to Hotel Villa del Mar. I will be sure to pass on your kind words to the rest of the team and I hope we have the opportunity to welcome you again in the near future.

Best wishes,

Miguel A. Barrero
Hotel Villa del Mar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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