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“Amazing hotel”

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Villa Del Mar Hotel
Ranked #5 of 192 Hotels in Benidorm
Certificate of Excellence
Stafford, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Amazing hotel”
Reviewed August 3, 2013

Lovely hotel with very friendly staff fantastic food, spotlessly clean. We went all inclusive and was well worth the money. Only downfall was that you couldn't get a drink after midnight even if you didn't mind paying for it and entertainment wasn't very good. Also no balconies which has put me off staying there again. But had a fantastic holiday here.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
1 Thank lesandcalv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, August 6, 2013
Dear Lesandcalv
Thank you very much for your kind words, we appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer, your satisfaction, fulfilment of expectations and enjoyment. and reviews like yours help us understand we are acomplishing our objectives.

We have intensive audit programmes that help us know the opinion of our customers,
and we will continue to work hard to make your holidays a special one.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,662 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (655)
Date | Rating
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English first
West Midlands
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 1, 2013

bThis is my 2nd visit to the hotel this year. I stayed in June with my family and enjoyed that much I went again the end of July. The rooms are very spacious and have tea/coffee facilities plus a flat screen TV with some English channels.

The food is of a good standard and I am very fussy eater, however I do think they need to add a few more vegetarian options.

The all inclusive option is brilliant all English branded drinks and high quality juice/soft drinks.

You can also use your card in other hotels (magic) and they even put a bus service on so you are able to do this.

Entertainment - need more variety. The acts that are on are brilliant however they are repeated too often.

The pool area needs to have more sunbeds and the children section need beds as currently there is only four beds and not used to the full potential.

I feel the staff at this hotel make the place. Everyone is very friendly and nothing is too much trouble.

Jose, Elizabeth, Alexi are wonderful staff

Room Tip: room 606 has a wonderful sea view
See more room tips
  • Stayed July 2013, traveled with friends
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Helpful?
3 Thank LadyBlandford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, August 6, 2013
Dear LadyBlandfod
Thank you very much for your kind words, we appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer, your satisfaction, fulfilment of expectations and enjoyment. and reviews like yours help us understand we are acomplishing our objectives.

We have intensive audit programmes that help us know the opinion of our customers,
and we will continue to work hard to make your holidays a special one.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 30, 2013

Great two week stay at this hotel. The majority of staff were very welcoming and friendly, especially Jose and Yanet. The food was good and quite a selection for a reasonably small hotel. The kids were well catered for and loved the 'make your own ice creams' and even the odd tray of haribos and chocolate sweety castle. The pool area is small but clean and adequate. There is a good separate kids pool and play area. The only negatives about this hotel are that there are no toilet facilities at the pool area - the nearest toilets are 2 floors down by reception - and the hotel does not supply towels for use at the pool. Also, the gym is very small and unappealing - perhaps this area would be better used as toilet facilities??

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
1 Thank MConnolly1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, August 1, 2013
Dear MConnolly1974
We always receive comments in a positive direction, and try to monitor these comments to manage improvementes in our services to match all of our guests expectations. Sometimes we make mistakes but in order to improve we need to be reminded of them.

In Magic Costablanca and Hotel Villa del Mar we work hard to be better day by day and to always accomplish your satisfaction and enjoyment, therefore we would like to recommend you to ask for our special amigos cards in reception on your next visit, and benefit from it's special advantatges.

We look forward to your next visit to be able to surprise you with a complete magnificent stay.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 28, 2013 via mobile

Had a wonderful 4 night stay at this hotel, which was great value for money. The staff couldn't do enough for you, the hotel was spotlessly clean, the rooms nice and modern with the most comfortable beds. The food was delicious with lots of choice and the rooftop terrace was just amazing. Would definitely return.

  • Stayed June 2013
    • Value
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    • Cleanliness
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Helpful?
2 Thank Mac21999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, August 1, 2013
Dear Mac21999

Thank you very much for your kind words, we appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer, your satisfaction, fulfilment of expectations and enjoyment. and reviews like yours help us understand we are acomplishing our objectives.

We have intensive audit programmes that help us know the opinion of our customers,
and we will continue to work hard to make your holidays a special one.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 26, 2013

Just returned from a fantastic week at the Villa del Mar. We had such a wonderful time. There were 3 of us in our party - myself, my husband and our 14 year old daughter. The hotel and rooms were immaculately presented and spotlessly clean. Everyone from the ladies who serviced our room to the staff in the restaurant and bars and the staff on the front desk could not have been more pleasant despite what appeared to be long hours for some of them. They made our stay extra special.

The food was really good always something lovely to eat and the drinks were fantastic - premium brand spirits etc and quality wine to have with your meal etc. There were fabulous cocktails too. Drinks could also be taken to the beach across the road which was a bonus!

Swimming pool was lovely and the poolside bar fabulous. We could have visited other hotels in the group as part of the package we had booked but loved the Villa del Mar so much we did not bother going.

So wish we had upgraded our room to a sea view one but as we are away to the USA in a few weeks we did not this time but as we will definitely be returning we will try and do this next time!

Thank you so much for making our holiday so special and memorable. See you as soon as we can save up! John, Sara and Jodi x

Room Tip: Upgrade to a sea view if you can!
See more room tips
  • Stayed July 2013, traveled with family
    • Value
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Helpful?
3 Thank EastTower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, August 1, 2013
Dear EastTower

Thank you very much for your kind words, we appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer, your satisfaction, fulfilment of expectations and enjoyment. and reviews like yours help us understand we are acomplishing our objectives.

We have intensive audit programmes that help us know the opinion of our customers,
and we will continue to work hard to make your holidays a special one.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Quay, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2013

we booked a last minute holiday as it was our 21st wedding anniversary and wanted to go back to Benidorm where we went for our honeymoon! we went on the 6th July for 7 nights and had a fantastic time, the hotel was fantastic as was the food and the staff! we will definitely go back and next time book a room with a sea view. we went all inclusive which was great, didn't get to use the spa as we had our younger son with us but people who did use it said it was great! so maybe next time when we return!

  • Stayed July 2013, traveled with family
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Helpful?
1 Thank samantha h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, July 25, 2013
Dear Samantha H
Thank you very much for your kind words, we appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer, your satisfaction, fulfilment of expectations and enjoyment. and reviews like yours help us understand we are acomplishing our objectives.

We have intensive audit programmes that help us know the opinion of our customers,
and we will continue to work hard to make your holidays a special one.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2013

Have booked for September great food and service. All staff made our holiday so enjoyable we are returning for another week.location is great a short walk takes you to the shops and local bars. The beach is across the road

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stevenston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fccobo, Director General at Villa Del Mar Hotel, responded to this review, July 23, 2013
Dear Stevenston
Thank you very much for your kind words, we appreciate all positive comments and are pleased to know your stay was an enjoyable one.

The main goal of the Magic Costablanca chain is our customer, your satisfaction, fulfilment of expectations and enjoyment. and reviews like yours help us understand we are acomplishing our objectives.

We have intensive audit programmes that help us know the opinion of our customers,
and we will continue to work hard to make your holidays a special one.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Del Mar Hotel

Property: Villa Del Mar Hotel
Address: Avenida de la Armada Espanola 1, 03500 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 192 Hotels in Benidorm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Del Mar Hotel 4*
Number of rooms: 108
Official Description (provided by the hotel):
Hotel Villa del Mar, totally refurbished this winter, in first line of the Poniente beach... ... more   less 
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