We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Never again”
Review of Poseidon Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Poseidon Resort
Ranked #67 of 191 Hotels in Benidorm
GreenLeadersGold level
Birmingham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Never again”
Reviewed November 20, 2013

The hotel was clean but the food was terrible, never hot. Soup was like dishwater, nothing ever seasoned just tasteless. Staff were ignorant, even if you were first at bar, if there were six spaniards there they got served first. English were not welcomed at this hotel. Will not even consider returning.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

955 reviews from our community

Traveler rating
    256
    370
    199
    81
    49
See reviews for
383
298
35
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Troon, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 17, 2013 via mobile

First time in Benidorm and so glad we chose this hotel. The food was absolutely superb with so much to choose from, staff friendly and rooms a good size and very clean. A majority of the guests were Spanish and this reflected on the entertainment which to me was no problem, if the locals stay there, it must be good. The hotel was located in a very central area which gave easy access to both the old and the new towns. Did not need to use any of the local transport as we prefer to walk, but buses appeared to be plentiful and taxis were so everywhere! We hope to return again soon!

Stayed November 2013, traveled as a couple
Helpful?
3 Thank KevPamW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barr, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 14, 2013

Having stayed there last year for a month in January half board have booked all inclusive this year
We found the hotel really nice and the staff were all great Also found no problem with other guest at the hotel looking forward to returning on 14th December We dont usually go back to the same place but were really happy there

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wendy_angell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 10, 2013

we were very impressed with this hotel would reccommend to anyone was well situated the staff are very friendly and helpful. meals were really good my hubby fussy eater but was very well catered for everywhere was very clean and well maintained. we went half board but wasnt much more to upgrade to aic we will be going again. on arrival we were disappointed not to have pool view room but realised ours was even better we could see the sea we were on level nine. we have visited spain for many years and never seen a fiesta this was our lucky year we saw first 2 nights of the fiesta of the moors and christians was amazing hotel is near the old town whichis well worth a visit some amazing things to see

Room Tip: corner suites are excellent
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crisnrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coatbridge, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 6, 2013

Returned last Sunday 29/9/13 from the Poseidon Palace, having originally booked the Poseidon Playa where we normally stay. However due to overbooking we were offered the Poseidon Palace on an A/I basis and were not disappointed. The room on floor 12 had good views, we could even see the sea a little, and was spotlessly clean. The food was good with plenty of variety and we felt the lunch time menu was better than the evening one. It is mainly Spanish people who stay here but we found them courteous and friendly. Entertainment not to our liking but we went out every night so it didn't really bother us. Hotel position was good for both the old town and "The Square" in the Levante side if that appealed There were some smashing bars just outside the hotel, in particular The Tower Lounge which had great entertainment. Our friends stayed in the Avenida Hotel which was within walking distance, so although we were disappointed not to have the lovely sea views we usually have when we visit Benidorm, it worked out quite well in the end. Next time though we will still try to book the Poseidon Playa.

Room Tip: Higher floor better views
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bettyandreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msida-malta
Level Contributor
91 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 25, 2013

We just got back from a nice 5 nights stay at the 3star Poseidon Complex in Benidorm.
We was given 4 nice clean rooms all with balcony or Terrace at the Poseidon Palace,as this resort have to separate Blocks. Rooms was so clean and was done daily.
Resort have nice two pools one of them is very big. Pool and pool deck was very nice and clean.
Evening entertainment was there by the pool every Evening.
We was on half board basis ... Buffet Breakfasts and Buffet dinners was fantastic and a lot to choose from.
Staff at resort was so Nice and Friendly ...A Big thanks to all of them.
Best of all about this resort was that it is so central to everywhere and was just between New and Old Town between Playa Levante and Playa Poniente.
To conclude I can say this hotel/resort was more then value for money we payed and sure we got much better then a 3 star service that was expecting to have.
Another think was that drinks with dinners wasn't very expensive. For example a nice bottle of red wine was only 7euros.
Great Resort for families and all .

Room Tip: We was not expecting all this from a 3 star hotel .... Poseidon is great resort for couples and fami...
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank thesegmrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed September 14, 2013 via mobile

HB was only 17 euro a week more than B&B so we booked dinner as well. Food was good but obviously it's mass catering! Staff could have been a bit more friendly but were ok! It's a great location near the old town but close enough to the new end if you prefer a euro pint and a bit of Karaoke. Sunbeds a bit disappointing as there are hardly any that can be raised at the top. Rooms were exceptionally clean and when the balcony door was closed it was very quiet. The curtains were black out and the lobby is carpeted so you get a great nights sleep. The maids wait until you're away for breakfast to clean your room so no annoying knocks on the door! Wifi was expensive at 26 euro for the week and you didn't always get a signal and it didn't work at the pool. But I would definitely go back.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DavidGlasgow2802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Benidorm hotels
1.2 mi away
Hotel Poseidon Playa
Hotel Poseidon Playa
#60 of 191 in Benidorm
4.0 of 5 bubbles 847 reviews
0.1 mi away
Hotel Benidorm Plaza
Hotel Benidorm Plaza
#33 of 191 in Benidorm
4.0 of 5 bubbles 792 reviews
0.1 mi away
Hotel Madeira Centro
Hotel Madeira Centro
#41 of 191 in Benidorm
4.0 of 5 bubbles 676 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Servigroup Diplomatic
Servigroup Diplomatic
#52 of 191 in Benidorm
4.0 of 5 bubbles 527 reviews
0.9 mi away
Sol Pelicanos Ocas
Sol Pelicanos Ocas
#36 of 191 in Benidorm
4.0 of 5 bubbles 6,647 reviews
2.1 mi away
Servigroup Torre Dorada
Servigroup Torre Dorada
#30 of 191 in Benidorm
4.0 of 5 bubbles 869 reviews
Show Prices
Show Prices
Show Prices

Been to Poseidon Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Poseidon Resort

Property: Poseidon Resort
Address: Calle del Esperanto 9, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Poseidon Resort 3*
Number of rooms: 466
Official Description (provided by the hotel):
Set 350 metres from Levante Beach in Benidorm and 300 metres from Benidorm commercial area. The Poseidon Complex*** comprises 2 neighbouring hotels, the Poseidon and Poseidon Palace united by an extensive garden and pools area. Modern, wel-equipped and tastefully decorated throughout, guests will dine in the restaurant of their particular building but otherwise are free to use all the facilities of both hotels.The Poseidon Complex*** has the following services:4 lifts in P.Palace - 14 floors, 3 lifts in Poseidon - 6 floors.2 Reception halls.24Hr. Receptions.WI-FI connection in public rooms and bedrooms for hire.Internet access for hire.Sun teraces.Sunloungers & parasols.2 Bars. 2 Lounges.Conference rooms.Summer only: Entertainment and dancing outside at the open-air stage.Winter only: Heated indoor pool (incl. Hydraulic seat for discaps) whirlpool and gym open 01.10 / 31.05 Each year.Activities:Table tennis.Pool table.Short mat bowls.Card.Playing facilities in lounge areas.Daily sports activities & evening entertainment programme.2 Freshwater swimming pools.The heated indoor pool is now equipped with 2 water jets also. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Priceline, Hotwire, Booking.com, Cheap Tickets, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Poseidon Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Poseidon Complex Hotel Benidorm

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing