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“Not the place to stay for a relaxing holiday .... Even with the views!!”

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Apartments Torre Yago
Ranked #23 of 106 Specialty Lodging in Benidorm
Certificate of Excellence
Level 6 Contributor
286 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
“Not the place to stay for a relaxing holiday .... Even with the views!!”
Reviewed January 2, 2014 via mobile

The total shambles started when searching out the key ... As a family of 6 not a good start after early flight. Accommodation in out of season not heated adequately only one heater in 3 beded apartment . One room behind kitchen near lift shaft with no heating ... And gas canister!! One socket usable in kitchen no kettle no oven ... No basics left as a welcome pack eg Scourer pad or dish clothes .... No pillow for sofa bed , more suited for young groups not family !! Security poor as lobby door nearly always open ... Maintenance man came in apartment to change canister after arrival unanounced . Balance collected by what seemed as a debt collector at the apartment as nobody was at office , had to leave keys at other apartments as office closed on day of departure. All movements from apartment above heard ...movement of furniture high heeled shoes all night from midnight till 3am and from 6am onwards . No indication on bins location and apartment never cleaned nor towels or sheets changed for a week .... Really need to look elsewhere if you want to relax .... Benidorm however was fantastic as other reviews will show!!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Charmron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
stockport
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 23, 2013

large lounge ,large dining area over looking beach front large kitchen /cooker washing machine toaster kettle steam iron in fact everything you need ,3 bedrooms 1double 1 with 2 single beds 1 single room ,+ 2 toilets 1 with bath + shower & 1 toilet & shower cubicle . apts on beach front restaurant downstairs and a shop, handy for all night life ,loved it so much have booked for a month stay next year .

  • Stayed October 2013, traveled with family
    • Value
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Helpful?
1 Thank tex6778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 14, 2013

Spent 8 days at Torre Yago ,beginning of October. Two couples. Everything that was needed was there. We ate out all the time but could have catered for ourselves as there was a hob a microwave toaster coffee machine. Two bathrooms was an advantage. Nice balcony with table and sofa. Great place to stay and a little shop next to entrance that sold all we needed. Would go to stay again

  • Stayed October 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank JULIE688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 12, 2013

These apartments are very spacious and are ideal if you have a wheelchair user theres plenty of room to move about and from the beach facing lounge to the kitchen its 26 steps so plenty of exercise. Downside is the walk in shower in the single room is very small if you need help an elderly or disabled person to shower 2 people wont fit in, So we found the best way to shower mum was to sit her at the end of the bath and lift her legs over the shower hose been quite long. We found the beds comfortable and firm. Utensils are are low but we don't go away to cook but a small saucepan would have been great to make poached eggs infact a couple of small pans would be great. The washing machine is of great use it was lovely to come home with no dirty laundry. The only downside we had was the Belgium man with the restaurant at the back of the building NOT been very helpful when wanting to charge the Motability scooter we hired for Mum but be firm and you MUST report any problems you have if you hire a scooter to The Office as they provide the electric and plug to charge your scooter. We will most defiantly book this Apartment again also the lifts are not big but you will get a wheelchair in and 2 standees.

Room Tip: we was on the 10th floor fantastic views but the have apartments on different floors
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  • Stayed September 2013, traveled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank JMCenet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 11, 2013

We werre a party of 6 ranging from the ages of 21 to 80 and suited us all. Although very basic, I feel we got what we paid for.
There was no kettle in our apartment and towels and sheets were not changed all week, but this did not deter our stay. We had a pan boiling at all times when we were in the apartment which was not cost effective for the company.

I would certainly recommend these apartments if your are looking for a no frills experience.

We were also fortunate to have the benefit of an apartment until we left (after check out) but you will need to email prior to arriving.

Room Tip: I recommend high floors We stayed floor 6 apartment 4. Other than the loud music from the tiki bar n...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Morcambe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 24, 2013 via mobile

Just got back from a one week stay here apartment is massive we were on the front and the view is beautiful. The room is basic but has everything you need for a self catering holiday and the washer is a real bonus. We paid for wifi but could only get it at certain times of the day. No luggage room so have to leave it in the lobby at your own risk but chap gave us a key to get back in. Rooms could do with a makeover but all in all I would stay here again.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank janer07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashton-under-Lyne, United Kingdom
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 4, 2013 via mobile

Booked a quick last minute 4 day break for 4 of us, wanted beach location so chose this apartment for that reason. Pictures online showed a terrace and quite modern interior, this however was not the case - could not have been more basic, not enough blankets or towels for the four of us, no hot water for 2 hours on one occasion, no plug to fit the bath which again was much older than shown in the pictures provided by the agent Arcadio. We were met on arrival as promised with 2 sets of keys, paid the 10€ for wifi (even though we only booked for 4 days!) then left to our own devices. I did try to contact the agent on the occasion when there was no hot water but his phone was turned off (suppose it was a Sunday). The beds were hard so I found myself sleeping mostly on the sofa with the heating on in a bid to stay warm enough. Will not be staying here again ever, even though the view was spectacular.

Stayed April 2013, traveled with family
Helpful?
Thank Meliname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apartments Torre Yago

Property: Apartments Torre Yago
Address: Avenida Filipinas 2, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Hotel Style:
Ranked #23 of 106 Specialty Lodging in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:2 star — Apartments Torre Yago 2*
Number of rooms: 20
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