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“Superb Hotel” 5 of 5 bubbles
Review of Servigroup Rialto

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Servigroup Rialto
Ranked #20 of 191 Hotels in Benidorm
Certificate of Excellence
Chesterfield, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Superb Hotel”
5 of 5 bubbles Reviewed April 20, 2014

Just returned from a week long stay at the Rialto and it was superb from our arrival to the moment we left. The reception staff are fantastic and very helpful particularly Nicky who was able to give us lots of information about buses and places to visit and things to do. The two tickets to the Benidorm Palace were a real treat and we had an amazing night out. The food and service in the restaurant was some of the best we have had. Everything was always hot and the staff are constantly checking that it is filled up so that you were never having to wait.
The pool area was also lovely and clean and there was always a sun bed.

Room Tip: A room overlooking the pool was superb as it had the afternoon and evening sun we stayed in 610 and...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ErikaChesterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,153 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (392)
Date | Rating
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English first
East Kilbride, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 19, 2014

I came in March, in a party of 20 (!), for a hen party. Instantly, upon arrival we were met by a lovely receptionist who couldn't have been more helpful or nicer if she'd tried. One of our party had managed to loose her passport between Alicante Airport and the hotel and the receptionist was wonderful- so helpful and basically sorted in all out within 20mins!!!!
We were given a very gentle and polite warning that it was a family hotel and noise/ hen party madness should be kept to a minimum. It was done in a lovely way and every single girl took the request on board. The rooms were spotless, large and pretty soundproof. The bar seemed to run a 24hr happy hour which was great and we always went to the bar before heading out in te evening. Food wise- breakfast was good, we never ate lunch (only because we were out) and dinner fine. Not wonderful, gourmet or michelin, but absolutely fine.
We couldn't complain about a single thing! The location was excellent and we are already hoping to return later in the year!!! Thanks to all the staff x x x

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Ali5377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed April 19, 2014

This hotel is as good as it gets from when you enter and meet nicky who can,t do enough to help you ,the staff are excellent the food is very good , the pool area is not crowded and big enough for the size of the hotel and the cleanliness is brill, you will no be disappointed if you choose this hotel

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank royboy37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seaham, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed April 15, 2014

Rialto a lovely hotel fantastic value.there 4 of us our party for a 21st birthday what a lovely gesture they left a bottle of cava in birthday girls room.hotel was immaculately clean and pool area.we would like to thank nicky for a very friendly welcome . restaurant staff are friendly and good selection of good quality food there's a chef show cooking each meal time. We got free Wi Fi which at other hotels it's about 20 euros a week.at checking in nicky asked if we would like free tickets for benidorm palace we only had to pay for the bus which was 6 euros each return fantastic show.we will definitely return again.thank you rialto staff for lovely 3 night stay

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lynndave2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
115 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed April 15, 2014 via mobile

Was awarded best hotel in Spain 2013 (3 star),well deserved.Top marks for hygiene and general cleanliness,good quality food,good selection.Location good for seafront and beach.Big thank you to Nicky who leads a really nice team of staff,very polite and very helpful.

Stayed April 2014, traveled with friends
Helpful?
1 Thank bwarneresq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 13, 2014

Having stayed at the Riviera Beach Hotel in the past,decided on a change to be slightly nearer to the Beach. The location was excellent and away from the noisy entertainment strip. First impressions were good and we were quickly checked in by Nicky who was so helpful and kind throughout our stay( as were all the reception staff). Within 10 minutes we were having lunch in the restaurant having opted for full board.
Apart from a few noisy hen party 3 night neighbours( which can happen at any hotel) we could not fault this lovely hotel. For a 3* the standards were as good as 4* hotels we have stayed in. The place is spotless and daily room service was over and above expectation. Food was excellent, breakfast, lunch and evening meals and the restaurant and kitchens were spotlessly clean. Two for one at the bar was a bonus and drinks were served with good humour by Jonathon , Jesus and Ceasar( who is a star in the dining room).
Entertainment in the hotel was limited but not really a negative in Benidorm as there is so much going on elsewhere. Great weather was a bonus but we found this 11 day stay very relaxing(comfy beds) and we will definitely return.
We would advise anyone to book directly with Servigroup who include free transfer/ welcome drink and free tickets to the Benidorm Palace ( a must see )

Thank you to Nicky and all the staff and Shaun sends his love ( see picture)

Room Tip: Rooms with a pool view are a good option if you want afternoon/early evening sun. The lift is near t...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 13, 2014

what more can we say, this is the third time here,and its just like going home. everyone is so friendly. staff cant do enough for you. its no wonder its been voted the BEST hotel in SPAIN,let alone benidorm,hence the wife and i will be going again,this year, i think everybody that works should all be given a well deserved patt on the back

Room Tip: if you want the sun ask for poolside and if you want qiute and shade ask for the back
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank davedee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Servigroup Rialto

Property: Servigroup Rialto
Address: Av. De Estocolmo, 14, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#2 Family Hotel in Benidorm
#5 Romantic Hotel in Benidorm
#12 Best Value Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servigroup Rialto 3*
Number of rooms: 133
Official Description (provided by the hotel):
Located in a residential area of Rincon de Loix, just 300 m. Walk from Benidorm's Levante Beach.Facilities and services:Sun terrace with swimming pool for adults and children, sunbeds, parasols and bar service to pool. Children's playground.Large restaurant, lounge-bar and air-conditioned public areas. Lounge bar Venecia, 400 m2.Entertainment programme in high season and live music at night.Free wifi connection throughout the hotel, including outoor areas.Computer with Internet access in the reception area (supplement).Hotel-owned covered parking spaces (supplement): 42.Rooms:103 comfortable rooms: air conditioning by fan coil system, heating, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Rialto Hotel Benidorm

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