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“Great for Gluten Free” 5 of 5 bubbles
Review of Servigroup Rialto

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Servigroup Rialto
Ranked #20 of 191 Hotels in Benidorm
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great for Gluten Free”
5 of 5 bubbles Reviewed January 27, 2014

This is a fantastic hotel. The staff were marvelous. The rooms were spotlessly clean. They offer a gluten free menu which has plenty of choices and the quality of the food was great.

The staff are a credit to Servigroup, they really make you feel at home. This was our first time at the hotel, we stayed for four days and we loved the place.

The food is really amazing, we stayed full board which was the best decision we ever made. We didn't expect to eat at the hotel all the time. We thought we would eat out a few times but it was that good we ate at the hotel for every meal.

I always read reviews before booking a hotel and thats why we booked the Rialto. The reviews are very accurate, this is a great place and if you are not sure about booking, go ahead and take a chance, you will be truly amazed.

Room Tip: We were on the 6th floor overlooking the pool and we thought it was ideal.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank johnj241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,154 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (392)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
London
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 20, 2014 via mobile

This little hotel is a gem!! Once again had a fantastic time at the Hotel Servigroup Rialto. From the moment we arrived, greeted by smiling faces and courtesy from the receptionist Oscar. So glad to see that Nicky has now been made a permanent feature at the hotel as she is always welcoming and informative and happy to please. She is a definite plus point for all the British guests as nothing is too much trouble. Great food throughout our stay, all the staff excellent service from bar, maintenance, cleanliness...cannot fault anything. Book on web site and receive loads of advantages. Free night at the Benidorm Palace included for all guests...great show!! Cannot wait to see you in May. Thankyou once again Servigroup. Regards and well done to all your staff.

Stayed January 2014
Helpful?
6 Thank Christine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tywyn, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed January 19, 2014

great hotel always a pleasure coming to the rialto. staff top class. everybody very helpful and speak good english. recommend for the older traveler its always warm and clean. though some of the rooms need updating a little. cosmetic. we will be back in 8 weeks time. pavlos 1

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pavlos1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ancaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 18, 2014

Our stay as a couple was from the 6th January, 2014 for 10 days, and we couldn't have had a better holiday considering the weather at the time of year, and not even the wonderful staff at the Rialto could do anything about that. We had a corner room on the 3rd Floor which had a sea view, and when the sun did come out in the afternoon, we could take advantage of it.

The staff were all excellent, and couldn't do enough to assist, and it would be unfair to single out any one member for special mention. I would however like to thank Nicky for the time and trouble that she went through, both before and after our arrival with a minor medical problem that I had shortly prior to our arrival.

The food was superb, lots of choice and something to suit all tastes, and the only danger was that because it was so good you had to be careful that the pounds didn't pile on. A good walk after breakfast and dinner managed to sort that problem out for those of us who were lacking in will power.

The free entrance offer to to the Benidorm Palace Night club by the Servigroup Hotels is well worth taking up and we took the coach shuttle arranged by the Rialto (Euro's 6 per person) to get there. The price of drinks was very reasonable at Euro's 3 per pint.

The 2 for 1 offer for drinks in the Rialto bar was very helpful if you didn,t fancy going out into town at night.

Once again thanks to all at the Rialto and we will be back later in the year.

Room Tip: Corner rooms with a sea view overlooking the pool have the best chance of winter sun
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Woody576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 10, 2014

We stayed at the Rialto Hotel from 22 December to 30 December 2013. This is an excellent hotel, all the staff were very friendly and obliging, nothing was too much trouble for them. The food was absolutely amazing, especially the Chistmas Gala Dinner. There was plenty of choice at all meal times, something to suit all tastes! The rooms were spotless, warm and cosy with maid serivce daily. We had an excellent night in The Benidorm Palce, tickets courtesty of the hotel.

I can not fault this hotel and will definately returning this year! Thanks for a lovely holiday!!!

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank LauraR123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 8, 2014

What a fabulous time we had at the Rialto!! A big thankyou to Nicky and every member of staff for making us so welcome. We could NOT fault a thing everything exceeded any expectations of a Christmas in Benidorm. Just trying to plan our next visit to the Rialto! Hope to see you all in March! Many Thanks to you all.

  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Russell G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midlands
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 8, 2014

We have travelled a lot and this hotel was one of the best hotels that we have stayed in in Spain. It was very, very clean and the staff were amazing. They really couldn't do enough for you. Andrea on reception was so very helpful to us when two of our party were ill in bed on Christmas day. The two for one offer on drinks was great ,free Wi-Fi ,fridge and T.V and free tickets to the Benidorm Palace all added to an excellent stay. Entertainment was geared to the Spanish and the older generation, but we feel it added to the charm of the hotel. To get to the hotel you have to go uphill. The beds were the best we have had in Europe. Thanks to all at the Rialto

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sparrow06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles_Servigroup, Customer Service at Servigroup Rialto, responded to this review, January 9, 2014
Dear guests,

We would like to thank you all for your nice comments about our hotel which encourage us to keep working hard as our effort is reflected in our guests´enjoyment.

It is a great satisfaction for us to know that you have enjoyed Christmas and New Years Eve with us.

We hope to see you all soon.

Kind regards,
Customer Service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Servigroup Rialto

Property: Servigroup Rialto
Address: Av. De Estocolmo, 14, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#2 Family Hotel in Benidorm
#5 Romantic Hotel in Benidorm
#13 Best Value Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servigroup Rialto 3*
Number of rooms: 133
Official Description (provided by the hotel):
Located in a residential area of Rincon de Loix, just 300 m. Walk from Benidorm's Levante Beach.Facilities and services:Sun terrace with swimming pool for adults and children, sunbeds, parasols and bar service to pool. Children's playground.Large restaurant, lounge-bar and air-conditioned public areas. Lounge bar Venecia, 400 m2.Entertainment programme in high season and live music at night.Free wifi connection throughout the hotel, including outoor areas.Computer with Internet access in the reception area (supplement).Hotel-owned covered parking spaces (supplement): 42.Rooms:103 comfortable rooms: air conditioning by fan coil system, heating, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Rialto Hotel Benidorm

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