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“Great place right on the beach”
other travelers have booked this property

Review of LUXCENTER 20C

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Very good
7 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Benidorm, Costa Blanca, Province of Alicante, Valencian Country

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Busybee20...
Glasgow, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“DO NOT STAY HERE. OWNER TELLS LIES AND GETS YOUR HONEST OPINION REMOVED”
Reviewed November 7, 2017 for a stay in October 2017
2
people found this review helpful

This place is a dump. Greasy, horrible, uncleaned kitchen and rooms. Broken bed. Bedding not changed. Broken lights. Exposed wiring. Absolutely filthy.

Nathalie does not even turn up to meet you. Wants to send Mercedes or her Mother when problems arise.

I was on a family holiday. Noticed pretty much as soon as Mercedes left after showing us into apartment that it was unsafe and unclean.

Nathalie would not answer phone until next day, when we decided we had to leave, for our own health and well being.

She says on earlier posts, we want free holiday! Rubbish. We had paid for this hell hole and we had to pay more for another Hotel.

Yes we want our money back. Place is a dump. Nathalie is not interested in returning our payment or in cleaning this apartment. We stayed less than 24 hours and have a legitimate complaint. She was not interested. Actually said to me "Please dont write bad things online about me or apartment" Seriously???

We left after less than 24 hours because it was not fit for human habitation.

Holiday Letting not interested in fighting our case either. Total let down. Ain't ever gonna use them again.

She is just a bad mouthing wrongun who will not accept her responsibilities to her clients.

Apartment 20c is a stinking, greasy, filthy dump. Do not book here.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 21, 2017
Guest not recommended. Very conflictive. Only lies and more lies to try to get free holidays. Please avoid him. Regarding the apartment, just read other guest's opinions.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“HOLIDAY HELL HOLE!!”
Reviewed October 22, 2017 for a stay in October 2017
1
person found this review helpful

Just a warning to anybody thinking of booking this disgusting apartment. Each room is filthy, floor lamps in living rusty and don't work. Bed linen all mismatched and stained and smelly and one of the beds has broken struts. You could not use kitchen utensils or crockery as greasy and dirty. Exposed wires in bathroom with broken hook so unable to hang shower head. Need I go on - please please do not be fooled by the pictures - the place differs substantially from what it looks like on the website!!

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 23, 2017
Dear Robert, so sorry but you are not telling the true. Please read the others comments of all the guest that went to the SAME apartment, it has 5 bubbles always (see the guest before you 7th October). Best
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stevef78
Torquay, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great place right on the beach”
Reviewed October 7, 2017 for a stay in September 2017
1
person found this review helpful

My family and I ( my partner my parents and my Aunt). stayed here from the 25th of September to 5th October 2017. The property is huge!. 3 double bedrooms 2 bathroms a very large lounge and decent kitchen with washing machine. The views are amazing from the very large balcony as you're over the beach. only a couple of negatives first is that there's no Air conditioning however there are ceiling fans and second is there is a pub/club 2 floors below the apartment but that said the noise isn't to bad. We really cant complain for the price we payed ( worked out to £17pppn). There's direct access to the beach via private steps. Or if you go out of the main entrance it's a 60 second walk and you're on the beach. It's in a great location for exploring the old and new town as it's on the border of both. Plenty of places to eat and drink within walking distance. I would definitely recommend this Apartment and I'd happily stay there again.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 22, 2017
Thank you ;)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2017 for a stay in September 2017

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Oct 23, 2017
Thank you ,)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
lisa g
lancaster
Level 5 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Miss”
Reviewed May 24, 2017 for a stay in May 2017
5
people found this review helpful

I booked this apartment for 2 weeks in May for 5 adults. We arrived at approximately 11pm and we were met by Mercedes who was waiting for us with the keys. When we first saw the apartment it was very spacious with a large balcony and a fantastic sea veiw. Good sized kitchen with all amenities including washing machine,fridge freezer,oven,4 ring hob,kettle and toaster and plenty of cutlery,plates and glasses ect. There was a long L shaped corridor with 3 bedrooms running off it, 2 good sized and one smaller one but still with a double bed in it. Plenty of storage space too. One bathroom also on the corridor and one bathroom at the end of the corridor in the 3rd bedroom so really an ensuite. We was very delighted with it. On the first morning we noticed a small leak under the kitchen sink and also the shower attachment on the wall in the second bathroom was broken which meant you couldn't shower. I messaged Nathalie to let her know,she was great she sent a plumber round that day and he got both jobs sorted. Fantastic service.
We had a great 2 weeks in the apartment and the washing machine was really useful washing all our towels and clothes,big dryer on balcony so clothes dried in no time. We loved sitting on the balcony in the sun each morning and again at night time having drinks. The views are absolutely stunning looking straight on to the beach and out to sea.
I would definitely recommend this apartment and Nathalie was fantastic she messaged me back straight away no matter what time of day. She even organised another set of keys for us which was very helpful . Thanks very much Nathalie for all your help. We had an amazing stay. X

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 25, 2017
Thank you so much Lisa for your review! You were a lovely guests. X ;)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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