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“BAD WEATHER” 4 of 5 bubbles
Review of MedPlaya Hotel Riudor

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MedPlaya Hotel Riudor
Ranked #36 of 191 Hotels in Benidorm
Certificate of Excellence
tyneside
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“BAD WEATHER”
4 of 5 bubbles Reviewed May 11, 2013

Have just returned from a week in Benidorm staying at the Riudor Hotel. Whilst there the weather was really bad for four days. Thursday thro to Sunday. I have to say thank you to the hotel management they brought in entertainers each afternoon and put on a happy hour bar each of the days. We have stayed in this hotel once before and would definately stay there again. It is central for the beach and the lovely promanade. The food was varied and always hot. The staff were friendly and everywhere was kept clean. We stayed in room 212 and found it quiet at night. The only thing we found was the bedroom walls were very thin and this could cause a problem if you had noisy neighbours but we had no problems.

Room Tip: ask for room on the Black Chicken side (pool view) these seem quietest. Room 212 is a good room easy...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank maurjam70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, May 13, 2013
Hello maurjam70,

First of all, sorry about the weather, wish we could change that!!!!

We know how disappointing it can be to come to Spain seeking for sunshine and getting the same bad weather than at home. That is why, whenever we have the opportunity, we try our best to offer alternatives to our Guests, who are always really greatefull and loyal to us...like you. Thank you for coming back. We hope you already have the Amigo Card, as you should benefit from being a repeat Guest at the Riudor. Let us reward you for that.

Many thanks for your compliments to the staff and the food.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,193 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (506)
Date | Rating
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  • French first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
West Yorkshire
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed May 9, 2013

Stayed here for a week end of April beginning of May. Nice hotel in the middle of all the shops,bar's and close to the beach. Lovely clean hotel, lovely staff and the food was excellent, something for all tastes. Food served hot and plenty of choice. Cannot understand other's complaints. Hotel next to bar's so noisy but if you want quiet dont go to this part of Benidorm.
Would recommend.

Room Tip: All rooms are near the bar's, maybe on a higher floor less noise we were in 204 and very noisy...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank naney2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, May 13, 2013
Dear naney2,

My name is Paula, I am Hotel Riudor's Guest Relations.
Thank you very much for recommending our hotel to others and stating that you consider the Riudor a 'lovely clean hotel' with lovely staff and excellent food. We very much appreciate your kind words.

We would like to see you back around soon and recommend you to get an Amigo Card.
Please, feel free to contact me to benidorm@medplaya.com should you need any assistance.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
midlands
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed May 5, 2013

Stopped here for a fortnight last two weeks April 2013, accomodation was satisfactory and poolside also very acceptable But...........The FOOD well where do we start Porridge if you like husks then you'll enjoy, bacon chewy and greasy. Main meal times meat was as tough as old boots and soups whichever variety tasted like salty hot water.
Benidorm however was sunny and friendly as usual. Plenty of other better hotels to choose from!!!

  • Stayed April 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank buenviajes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, May 10, 2013
Dear buenviajes,

I do not think there is need to be rude. We are sorry that the food was not to your liking. I have eaten here for almost three years now and I weight almost the same (oops, one or two kilos of overweight actually). Our Kitchen staff works really hard every day to cook a menu that is tasty to everyone, and I think that their work deserves respect. Most people love the Riudor's food offer, and we are sorry that it was not of your taste.

Anyhow, I would like to encourage you to report any inconvenient you shall experience on your holidays whilst in resort. In that way, at least you give the hotel the opportunity to take your comments into consideration and offer you a solution or, when it comes to the food, an alternative that suits you best. Our Guests' opinions are very important to us.

We are glad to know you liked our pool area and the accommodation, and hope you enjoyed your holiday.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wakefield
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed May 4, 2013

just arrived back after a weeks stay could not fault the hotel one bit. The food was very good n very hot some other comment people are making i think are been very picky we were full board and it was diffrent every day staff friendly every thing u could ask for yes the black chicken was noisey throught the day but the after 10 at nite was quite but then again we was in it its benidorm u go for sun sea n fun

Room Tip: if u like people watching stay at this hotel we loved it
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank thewlis3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, May 10, 2013
Dear thewlis3,

I am Paula, Hotel Riudor's Guest Relations.
'Excellent' sounds very motivating to us, thank you very much!

We are glad to know you had an enjoyable holiday at the Riudor, and hope to see you back around soon.
Please, feel free to email me to benidorm@medplaya.com if you wish to come back and I will send you an Amigo Card.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed May 2, 2013

Have just returned from 10 nights at the Riudor Hotel with my hubby and Mum. We really had a fabulous time. The hotel was always clean, our room was serviced daily by our nice cleaning lady, Antonia ( I think that's right) and fresh towels supplied as often as we needed them. The room had everything we needed. The large bath was wonderful for a nice soak with hot water always available. The restaurant staff all work very hard and we thought the food was very good with lots to choose from. Khalil was lovely and always greeted us with a lovely smile and a friendly welcome. He is a credit to the hotel and I hope that he will be made aware of these comments. The bar staff were also great, always friendly and so hard working. The bar prices are very reasonable indeed and we spent many a happy evening there watching the various entertainment. Ash who runs the entertainment programme is a real gem too, he works hard and kept everyone happy and laughing even when the weather turned bad and the rain set in. The reception staff were friendly and helpful at all times. We have nothing but praise for the hotel and it's team of staff who strive to keep us Brits happy. In terms of what we paid, we got excellent value for money. The Thomson flights were great too, no complaints at all. We didn't get to meet Paula, the guest relations organiser but we hope to do so in the future as we will definitely be going back again and again. There was some noise from the nightclubs outside but it didn't worry us. We all slept like logs. Well done to you all at the Riudor, we loved it. Thankyou!!

Room Tip: Higher rooms facing the pool have a sea view we were told by other guests.
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  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Sandytoes34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, May 10, 2013
Hello Sandytoes34,

This is Paula here. Sorry, I took some days off at the end of April and beginning of May and probably did not coincide! I swear I am a real person!! haha

It is just fantastic to know you had a fabulous holiday and enjoyed your stay even with the bad weather we had on previous weeks. We tried our best to offer you all an alternative to have fun with our artists also during the day, and I am happy to know that you liked it. Were you not in the hotel when I organized the quiz?

I let Khalil know of your comments in presence of the Manager, and his smile gleamed. Rest assured I will also pass on the compliments for Antonia and Ashley.

Please, make sure you get an Amigo Card before you come back. Just email me to Benidorm@medplaya.com You should benefit of being a repeat Guest to a Medplaya Hotel.
We will be happy to welcome you back.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farnham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed April 26, 2013

Booked a late deal and made the mistake of choosing this hotel. Was on the 8th floor facing the Black Chicken Karaoke bar. Constant noise all day until the early hours. Rooms very basic.Food inedible at times, breakfast and salads ok though. Wall are paper thin would not recommend this hotel to anyone. Wish we had paid extra and gone somewhere decent.

Room Tip: Go to the Don Pancho
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank marie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, May 7, 2013
Dear Marie,

Thank you for sharing your opinion regarding your stay at the Riudor.
We are sorry that the Hotel was not up to your expectations.

The Riudor is a very popular 3-star hotel with hard-working people who do their utmost to offer the best service possible to their Guests.
We hope you enjoyed your holiday.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
spain
Level Contributor
356 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 425 helpful votes
2 of 5 bubbles Reviewed April 23, 2013

Booked a two night stay here for a weekend to meet up with friends for a weekend of fun! had a little trouble finding the hotel has it`s tucked away behind some very busy bars which were all heaving when we arrived about 4.30 on Sat afternoon, quite intimidating & not for the faint-hearted! Room was very basic, small, no extras at all, old fashioned TVs which I thought most hotels had got rid of by now, beds not too bad once you get rid of the rubber undersheet which makes you very hot in the night & we don`t all wet the bed! No air con & curtains let in the light so no need for an alarm as the light will wake you! There wasn`t even a hairdryer & I was prepared to pay a nominal amount to hire one but was told, quite rudely, that I would have to buy one! Come on you can get a hairdryer in a 15quid a night travelodge! Thought the food wasn`t too bad on the Saturday night as they even had nice cheese but must have been a special effort for that night as the next day it was really crap with inedible lamb & strange veg which didn`t remotely got with it, even the deserts were awful! Brekkie not too bad however! Will never stay here again & it has been one of the worst hotels I have stayed in in Benidorm.My partner had to knock on the door of the room next door & ask them to turn TV down at 4.00am as rooms have paper thin walls!

  • Stayed April 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank eileen j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedplayaBenidorm, Medplaya Benidorm Guest Relations at MedPlaya Hotel Riudor, responded to this review, April 26, 2013
Dear Eileen,

Thank you for sharing your opinion.
We are sorry that you found cause for displeasure during your stay at the Riudor.

Our Hotel is very popular among British Guests, who consider the food (and especially the full English breakfasts and the good selection of desserts) is of a good quality, the staff friendly, and the location great.

We are currently in the process of buying a whole new lot of hairdryers, which shall be arriving soon. I am sorry that we did not have any of them available at the time of your stay and that you felt that the receptionist was not polite to you.

We do have air conditioning in the rooms, but at the moment we are still being asked for blankets by our Guests, so never thought of activating the air conditioning in April. Anyhow, if we receive reports from various Guests asking for air conditioning, we turn it on.

We hope you did have fun with your friends.
Kind regards,

Medplaya Benidorm Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about MedPlaya Hotel Riudor

Property: MedPlaya Hotel Riudor
Address: Avenida Mediterraneo s/n, 03503 Benidorm, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Restaurant Swimming Pool
Hotel Style:
#23 Family Hotel in Benidorm
#42 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — MedPlaya Hotel Riudor 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Riudor Hotel Benidorm

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