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“Great choice”
Review of Hotel Tres Reyes

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Hotel Tres Reyes
Ranked #6 of 35 Hotels in Pamplona
Certificate of Excellence
Reviewed August 25, 2013

Great experience at relatively modest price. Very friendly and attentive staff at reception. Car parked by doorman and luggage brought directly to bedroom - greatly appreciated after a day's driving! Nice spacious room with good a/c, plenty of storage and nice views of the mountains in the distance and Taconera Park right beside you. Large reception area with spacious lounge to relax in. Excellent breakfast with very efficient staff at hand. Lovely swimming pool with full time attendant at hand, plenty of sun loungers and towels readily available. Really marvelous facility after a day's sightseeing in the heat of Pamplona. Great service - a broken hairdryer replaced within 5 minutes. Brilliant location, right beside lovely old town. O.K. the décor may appear a bit dated and area around pool could look better but the service, facilities and staff more than make up for this - and all for €90 B+B a night for two. And you get 50% reduction if you book the car parking in advance! Highly recommendable!

Room Tip: Rooms at back of hotel very good
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  • Stayed: August 2013, traveled as a couple
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Thank Tomdoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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144 - 150 of 681 reviews

Reviewed August 8, 2013

We spent two nights at the Hotel Tres Reyes. It has an excellent location being in the centre of Pamplona and close to the bars and restaurants. The room was very large with two very comfortable double beds and a good view over the garden and town. it had AC and was quiet. the bathroom was huge with a shower and bath. There is a restaurant in the hotel which looked great but, we did not eat in as there was so much choice nearby. There is a cafe attached to the hotel where we had coffee andTapas both mornings which was very good.
The negatives would be: We chose the hotel Tres Reyes because it had swimming pool advertised and the weather was hot. When we arrived we were informed that it would not be open for another two days (July) The other negative would be that the bar closed early in the hotel and the decor is a little dated and tired.

Room Tip: Check pool is open when booking.
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  • Stayed: June 2013, traveled as a couple
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Thank 49RozE49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

We spent four nights here for the San Fermin festival, a wonderful hotel right in the heart of the action, great views from our room and noise was not a problem the hotel has very good double glazing and we heard nothing considering this city parties 24 seven at this time of year we were very impressed with the lack of noise in our room. Rooms are very large and beds very comfortable. Breakfast was very adequate. Our only complaint would be that on day of check out our train wasn't leaving until 4pm so we spent a few hours in the lobby/bar area and were told very rudely by the bar man that we had to purchase a drink if we wanted to sit there, maybe a better way would have to been to have checked that we were actually hotel guests before suggesting we move on.

  • Stayed: July 2013, traveled as a couple
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Thank pkmathis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

This hotel was extremely expensive and very disappointing. Although we stayed there during a high season/very popular time (San Fermin) and therefore had to pay an arm and a leg for it, I would have expected so much more. The staff seemed put off by our minimal requests for help...I thought asking about areas around town and requesting a cab were pretty common for a hotel, but you would never have known it by the way we were treated here. The room was drab, plain, and reminded me more of a hospital than a nice hotel. The only saving grace was their free breakfast that was pretty good and the location. I would never stay here again.

Stayed: July 2013, traveled with friends
2  Thank Schmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

This hotel is right in the heart of Pamplona, ideal for exploring the city.
The rooms was large, the views from our window were beautiful, over looking the park, in the distance were the mountains, the bed was very comfy, pillows were perfect.

The lobby bar was open a couple of times during our stay, unfortunately the lady who worked in the lobby bar also served in the dining room, so we had to wait for her to notice that we were waiting for a drink.

We did not dine in the hotel, we chose to eat within the town, we had coffee and tapas in the cafe which is located on the ground floor of the hotel, the staff were friendly, the tapas etc was lovely.

All in all lovely hotel, great location, would certainly recommend, we will definitely go back.

Room Tip: We stayed on he 5th floor room 512, lovely views and very quiet.
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  • Stayed: June 2013, traveled as a couple
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Thank euncstwrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CARLOS F, Director de Recepción at Hotel Tres Reyes, responded to this reviewResponded July 31, 2013

Dear guest:

Thank you for taking the time to post your comments on TripAdvisor regarding your stay with us this past June. We were delighted that the overall experience was nice. Glad that you appreciated the guest rooms, but more so that you found the staff friendly. Happy to see that you liked also our Café. Thank you for that.

Hope to have the pleasure of a return visit soon.
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2013

I've already stayed twice in this hotel in Pamplona. One of the best things is It's location, it's in downtown,next to the historical old part of the city. The rooms are very big and the beds are very comfortable. Breakfast is a buffet with a great variety of salty and sweet things. The staff is high qualified and very polite. I really enjoyed my stay and although I had been in other hotels in the city before, this one is the best relation quality-price.
We also had lunch at the restaurant and It was delicious.

  • Stayed: September 2012, traveled on business
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Thank Wendy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

We had to search for a barman to spend money in the bar.
The bell boy was excellent.
We had a thunderstorm whilst we were here, we were travelling on motorbikes so asked to borrow umbrellas, the hotel could not oblige.
We called to order from room service but thy were too busy.
Rooms large, beds soft, but to build their sales I would suggest prioritising on their service.
The hotel missed out on sales from meals due to their poor service.

  • Stayed: June 2013, traveled with friends
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1  Thank frecklesK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tres Reyes

Address: Calle Taconera s/n, 31001, Pamplona, Spain
Phone Number:
Location: Spain > Navarra > Pamplona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Pamplona
#7 Business Hotel in Pamplona
#12 Romantic Hotel in Pamplona
Price Range: $82 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Tres Reyes 4*
Number of rooms: 160
Official Description (provided by the hotel):
Set in Taconera Park gardens, this modern hotel is situated in the very centre of Pamplona, close to the conference centre and Navarran Auditorium.The Tres Reyes hotel has all the services and facilities to help make your stay pleasant and relaxing. Guests can enjoy the summer swimming pool and garden. There is also access to the Ulzama Golf Club.The hotel is conveniently located on the edge of the city's historical centre, its varied cultural attractions are within easy reach. ... more   less 
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Also Known As:
Tres Reyes Resort

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