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“Expensive and very average”
Review of La Manga Club

La Manga Club
Ranked #12 of 99 things to do in Cartagena
Certificate of Excellence
Reviewed July 22, 2012

First impressions count,and for a 5 star establishment the first impressions were not great, having arrived at 10.30am to be told room not ready,check in at 2 this would be fine however no room was offered in which to change so we were left to sit with a case on the floor of the grand reception area to open up cases try and retrieve some swim wear for our daughter to change into in the swim change room,whilst we we left to just hand around for 3 hours.
When booking half board in any establishment I have ever visited over the years,it is a simple process,half board means breakfast and dinner,here however we are allotted a selection of cash value vouchers to offer up to whatever restaurant you choose to visit,this quite frankly makes you feel like something of a second class tourist, as the "oh you get a different menu" waiter informed.
Incidentally the menu in the Hotel restaurant ,which has a pleasant view over the golf course on to the mountains ,did not change all week.
Food quality on the whole is average, and can be compared to any type of chain establishment you may visit in the UK,the price of food though in many instances is extortionate for what you are eating.
Rooms are fine,and service is very good,if you stay in grandly titled Royal Club Room,you have a paper delivered daily, although frustratingly for a place such as this you still find guests who will lift the paper from your door !!.
Royal rooms allow you access to the lounge which has wifi,you will pay for wifi here outside this room which again for a Royal Club room is poor.
The facilities in the Felipe are fairly basic, there is not a bar where you can sit outside in the evening for example,the pool bar closes as around 6.30,and thats it,the piano bar is something of an 80's feel venue where the usual array of tribute bands play from 23.00.
In this respect this Hotel sadly lacks for a family because inclusive entertainment simply does not exist here.
Other activités, the Gym is a drive away, no gym at the hotel,and they offer a shuttle service as the do to most places on campus,the Spa has everything you would expect, as has the gym although I haven't been in to many carpeted gym's.
The one pool on site at the Hotel gets very very busy and you have the usual array of people up a 7 to head off to the pool to drape their belongings over their favoured loungers.
The pool is average in size.
The beach as is advertised ,well lets just say that very small cove with little sand is a better description.
And that leaves the final and most disappointing aspect ,the staff, with very few exceptions most seem almost unwelcoming and at times simply miserable,at this end of the market it is unacceptable for this level of service from bar staff to waiters and even front of house,who even on the day you leave could not muster a smile and a did you have a good stay and this would be a key reason for not returning,there are too many resorts who offer vastly superior service,for the management of La Manga i would suggest they take key staff on a trip to Vila Vita Parc,for a refresher course on good customer service and relations.

1  Thank timclondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"tennis academy"
in 14 reviews
"la manga"
in 62 reviews
"las lomas"
in 11 reviews
"los olivos"
in 10 reviews
"tennis facilities"
in 8 reviews
"great holiday"
in 8 reviews
"crazy golf"
in 7 reviews
"bars and restaurants"
in 13 reviews
"great golf"
in 5 reviews
"play golf"
in 5 reviews
"great resort"
in 6 reviews
"family holiday"
in 6 reviews
"huge resort"
in 4 reviews
"great facilities"
in 4 reviews
"indoor pool"
in 4 reviews
"high standard"
in 5 reviews
"bike hire"
in 3 reviews
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198 - 202 of 263 reviews

Reviewed July 8, 2012

Don't use Los lomas tennis court as its very tired. The main club is better but very expensive

1  Thank trevosegc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2012

we always call in at least on our trips to la manga and this place does not change staff are always disinterested

Thank sjbones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2012

After 4 visits to La Manga Club, despite the slight effect on the resort due to the recession, we would go back. We always relax when we are there and the kids enjoy the pools, restaurants and beach.

1  Thank Nutmegella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 11, 2012

We have played tennis at La Manga for over 10 years and had long and short breaks there, staying in villas and the hotel. In busier periods, there are lots of enjoyable tournaments, both friendly and competitive, nearly every day. The club afternoons are great for meeting people. It is quite expensive to book a tennis court though. I have a feeling that events may get cancelled in quieter periods though. The tennis shop is disappointing - it could stock much better clothing. The daily tennis clinic is very popular and again a great way to meet others in the reort.

3  Thank JudithCharming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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