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B&B Hotel Cartagena Cartagonova
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Reviews (336)
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All reviewsgreat hotelwalking distancebars and restaurantsspa facilitiesexcellent stayshopping streetno tea coffee facilitiesfriendly helpful staffstayed for nightsmini barjunior suiterecommend this hotelcannot commentcar parkingthe hotel is cleancomfortable bedstay there again
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63 - 68 of 336 reviews
Reviewed June 6, 2013

Admit to stopping at this hotel on the off chance of a room. Gent behind the desk gave the impression that he wished the hotel was fully booked to save him having to book us in! Room was classed as suite but would argue the case on that! Over looked a courtyard of private apartments which proved to be very busy during the night, a lot of noise! Gent behind reception was in no better humour at time of check out!

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Kit R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina_Velazquez, Director de Recepción at B&B Hotel Cartagena Cartagonova, responded to this reviewResponded June 10, 2013
Google Translation

Trataremos de conocer que fue lo que paso en su estancia en este hotel, se investigara con el departamento de recepcion las situaciones que usted relata en su opinion para ponerle solucion y que no se repitan. Porque lo que queremos es que el cliente se sienta satisfecho y no muestre descontento una vez se haya marchado, todos y cada uno de nuesttros clientes es especial para nosotros y nos preocupa su opinion y que su estancia no les resulte agradable.

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Reviewed May 19, 2013

Hotel was great, clean and simple. Despite being on the 6th floor, it was noisy through the night at times as it is a city centre location.

The Spa was a real disappointment. It was not relaxing or worth the money. The Jacuzzi was so small only 2 people could fit in it. The cold foot spray sprayed over onto the jacuzzi. The sauna's temperature was dangerously high (because the door had been closed a long time) and the steam room was dirty. That was it, and it was closed over lunch, so sharing it with 16 other people at 5 o'clock when it opened wasn't worth the hassle and waiting around. We had a bath in our hotel instead! We were shocked that Balneario put their name to it. It is nothing like the Archena Spa.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank P G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina_Velazquez, Director de Recepción at B&B Hotel Cartagena Cartagonova, responded to this reviewResponded May 27, 2013
Google Translation

Lamentamos sinceramente todos y cada uno de los incidentes que se han producido durante su estancia, analizaremos cada uno de ellos y se le dara la solucion adecuada. De cualquiier manera le recordamos que nuestro servicio de Spa es urbano, no se trata de un Balneario, con las diferencias que eso conlleva. Trataremos de mejorar, porque su estancia entre nosotros nos importa y por ello le agradecemos nos haya dado su opinion.

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Reviewed 1 week ago via mobile
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Stayed: April 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
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Stayed: April 2018, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: April 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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