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Review of Caballaonce
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Reviews from our community
1 review “False/fake advertising”
When we was searching for a holiday we come across this villa it had all we needed for a complete package.
I do play golf however this was to be a family holiday - myself, wife and 3 1/2 yr old twins so the entertainment as advertised at the hotel was paramount to our decision making.
Kids club being the main feature. The hotel closed sept 2013 but dear ken still has now probably had listed in his advert.
Another clincher in my decision to give this man nearly 3k of my money was the added bonus of two sets of golf clubs being ready to use at the villa - I'm afraid another lie was advertised.
It took dear ken one week to reply to my email that I sent to a few different addresses I got for him.
His reply was sorry for the delay in answering but the previous guest left the outside and some of the clubs were stolen and the remaining clubs have been put into storage.
I sent dear ken other emails but am still waiting replies.
Very annoyed and will be taking this further
Date of stay: July 2014
| Value | Rooms |
| Location | Cleanliness |
| Service |
Would you recommend this hotel to a friend?
No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 17, 2014
Our villa, hot spa and pool is probably the best in the area. Our key holder is fantastic and offers a wide range of services from airport collections, days out, plus a huge local where to go knowledge. In order to keep our villa the best, and in perfect order for our other clients, most of them repeat guests, subsequent damages have to be paid for, hence the poor inaccurate review. We are backed up by a superb team at Holiday Lettings. Yes due to the Spanish recession the local hotel is temporary closed. Not sure why you would need to use the hotel? Our guests get our residents discount from the golf club and relatively cheap hire of clubs if needed. We often let our own clubs be used, but lost clubs become expensive to us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Problem with this review?
Date of stay: May 2014
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?
Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Jun 13, 2014
A superb review, thank you very much. We look forward to our guests re booking and holidaying at our villa again later in the year
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Problem with this review?
1 review
2 helpful votes
“Best hot tub ever”
2
people found this review helpful
We had a very enjoyable stay. The villa was clean and had all the appliances like at home. The golf course and club house were fantastic. The villa has a brilliant brand new swimming pool and inter grated spa hot tub, with full heating options as an upgrade. So we will be back to us it in the winter. Thoroughly recommend it.
Date of stay: September 2013
| Value | Rooms |
| Location | Cleanliness |
| Service |
Would you recommend this hotel to a friend?
Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 7, 2014
The new investment of the pool and spa hot tub, that can both be super heated (options), has certainly made our customers very happy!! Its now has the added benefit of making our villa open to all year round rental holidays.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Problem with this review?
Birmingham, United Kingdom
1
person found this review helpful
Date of stay: June 2013
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
Liked best:
Everything was new
Liked least:
We enjoyed all
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?
Yes.
Recommended for:
| Friends getaway | People with disabilities |
| Older travelers | Families with young children |
- Was the property as advertised?
- Would you recommend the location of this property?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
- Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Sep 14, 2013
Many thanks to our guests. We hope you have many happy holiday memories, and visit us again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Problem with this review?
1
person found this review helpful
Date of stay: July 2013
| Value | Rooms |
| Location | Cleanliness |
| Service |
Would you recommend this hotel to a friend?
Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Aug 18, 2013
We endeavour to make your stay at our villa comfortable and enjoyable. All the home comforts, with the best holiday luxuries.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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