Stayed here from Monday 25th July until 5th August 2016. On arrival found Pool lights not working or Jacuzzi Bath. The managing agent arrived the following day for the 100Euro's for the clean and was told. He ordered the pool lights and came back with the wrong lights four days later, the pool lights didn't work the whole time we were there nor did the Jacuzzi bath.

Upon arrival there were fans in all the bedrooms and the villa never felt cool with the Air Con on. At one stage it was over 40 degrees, again I called the managing agent who came and looked at the Air On and said it should be working. My 13 yr old daughter was sick twice in the villa due to the heat and non working Air con.

The morning we leave a Air con engineer knocks on the door and comes in, He informs me that he serviced the Air con on 3rd July 2016 and informed the Managing agent that the Air Con unit above the ensuite bedroom has come away from the ducting and is venting cold air in to a void. He then measures the temperature coming out the vents in front of me, they are blowing out 26 degrees instead of 18!!

The owners were emailed whilst on holiday regarding these issues, they denied any knowledge of the air con fault and never acknowledged the Jacuzzi bath not working!

In short no Pool Lights, no Jacuzzi bath and no Air con for 11 nights in over 40 degrees!!

Owner never offered any kind of compensation at all and took far longer than stated to get security deposit back, nearly two weeks!

All in all totally ruined holiday with the faulty
Air Con causing sleepless nights!

From a friendly and helpful booking with the owners, to a warm and informative welcome from the local manager, walking through the door we knew we'd made the right choice for our holiday.

The villa is well equipped, and includes many useful items for young children which saves you having to cart your own gear across the continent, oh and of course the coffee machine was a bonus! Friends of ours booked elsewhere on the resort, and in comparison we felt this villa was more loved and furnished to live in rather than rent as theirs was.

The outside space is a sun trap for those that worship and equally shaded areas for those that don't, with the biggest draw being the pool which the kids (large and small) loved; having the guard was also fantastic for peace of mind with young children.

The resort was fairly quiet (a positive), felt clean and secure, with various events on at the clubhouse and a decent round of golf with some nice scenic holes. Although we didn't venture too often away from the villa, as we couldn't convonce the children to leave the pool, there are a variety of beaches and places to visit in the region - as mentioned, a car is a necessity.

All in all, a very enjoyable holiday and a villa that we would highly recommend.

We stayed here in October 2014 and the Villa was lovely. It's modern and clean, while the pool is a good size. The resort is VERY quiet but we knew this before we went and as we wanted a relaxing break this was fine. The on site clubhouse is nice and contrary to other reviews I have read online the food is nice. The sister site, La Torre, is a few miles down the road, this had a few restaurants, we ate at both the tapas and Italian restaurants - The Italian in particular was good.

You are in easy reach of Murcia which was a very nice city and the port town of Cartegena was also very nice with good shops and cafes. We found the whole area to be very cheap. We had problems with the wifi not working on arrival but this was sorted very promptly by the owners who rang the suppliers for us. Everything else worked as described.

We have just returned home from two weeks at Villa Franka. The villa exceeded our expectations inside and out, our grandchildren loved the pool and the safety fence provided peace of mind for the adults when pool not in use. We cannot fault El Valle golf resort and celebrated our son's birthday with a lovely family meal for 12 at the clubhouse. We can definitely recommend this villa it has everything you need for a self catering holiday. Thank you Dave & Francesca.

villa franka has everything you need for a perfect holiday, especially having my grandson there the fence around the pool was an essential, beautiful villa inside and out, certainly recommended for families with young children, just remember a car is essential if you want to see a bit of murcia there is nothing within walking distance but don't be put off by this it is well worth hiring the car as there are some beautiful beaches about 15 mins away and some lovely restaurants, Fran and her husband have put a lot of thought into their home and made it a fabulous place to visit.