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“Mediocre food, service borders on surly”
Review of Cafe & Te

Cafe & Te
Ranked #7,886 of 11,282 Restaurants in Madrid
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Restaurant details
Dining options: Breakfast, Late Night
Neighborhood: Barrio de Salamanca
Reviewed October 26, 2013

Gran Via location is right in heart of tourist and shopping area, place is crowded and vibe is rushed, so cannot imagine why a reviewer below said calm down and enjoy the experience. We went in for a quick simple breakfast and ordered frm the menu in serviceable Spanish, to which the young woman snapped back in English and we confirmed also in English (one breakfast and extra coffee/orange Juice). What we received was one placemat, one (truly mediocre) breakfast, and more of the same surly service, including a deep sigh when we asked for an extra fork and napkin. At that point we had no intention of ordering more. Absolutely zippo eye contact and communication in monosyllables. Odd that this place is able to stay in business with so many easier, more pleasant places around. Our experience has been that the touristy places modeled on coffee shops around the world tend to have decent staff training and put out a limited menu w quality food and service. This place doesn't have any of those! Among other things, how in the world could they be prepping these multi-page menus with any quality at all...but that's a different issue. Lots of cafes around the corner toward Plaza Espana (including Starbucks, Vip's & Nebraska), so don't get sucked in by the attractive sign out front. Avoid 'em!

1  Thank mcbeene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 - 46 of 223 reviews

Reviewed July 31, 2013 via mobile

My salmon salad looked like it should have mixed greens in the photo and the menu listed a variety of other ingredients. The reality was the greens was actually ice berg lettuce covered up by a layer of spinach, a few slices of salmon and some crushed egg. The sweet ham pizza didn't have any ham at all and was quite soggy in the middle. Disappointing meal.

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Thank Aaron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2013

Referring only to the Cafe y Te on calle Arenal, opposite the Hotel Francisco I.

Went in for a quick bite, ordered a green salad and a club sandwith. The lettuce on both dished was NOT washed and there where bugs on it. Live bugs. I pointed that to the waitress, she looked at me as if this was normal. There was no language barrier, I am a fluent spanish speaker, she only took the dishes back to the cook and he still wouldn't get what was wrong! Paid for my drink and left.

So, if you go in for a coffee or beer, that's another story. If you plan on eating at that specific shop, you have been warned!

1  Thank soterman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

Working with the staff is the key to having a meh or mahrvelous experience. We came here several times while in Madrid, and noticed that the rushed guest was rushed out the door, while the calm guest that engaged with staff had a much better time of it.

Go to Starbucks if you're in a tearing hurry. Otherwise, chill a bit, slow down, enjoy.

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Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2012

This is a really expensive place. The service is not good. The waiter was very nice though. Better going to a typical spanish place.

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Thank Nicky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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