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“Fun Hotel”
Review of Room Mate Oscar

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Room Mate Oscar
Ranked #55 of 438 Hotels in Madrid
Reviewed February 9, 2014 via mobile

Once again we came back to this cool hotel in Madrid. It's the second time this year and we didn't regret getting the junior suit. The price/quality is great. It's so quite, the beds are good and it's still in the pula of the city. Very recommendable. It feels like our home in Madrid.

Stayed: February 2014, traveled on business
Thank Hipp A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this reviewResponded February 19, 2014

Dear Hipp A,

I would be impossible to feel happier than us while reading you feel like Óscar is your home in Madrid!

We really look forward to seeing you soon,

Best regards and... viva Canarias!

Támara López
Front Desk manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (2,309)
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Reviewed January 30, 2014

My stay in Room Mate Oscar was a great experience. The hotel is perfectly located as it´s in the heart of Madrid. I travelled with my friends and we were really close to fantastic shops and restaurants! The staff is incredible as well. Always with a smile and ready to help you at any time. We also loved the decoration of the hotel: funny, young and different. We are definitely recommending this hotel to our friends!

  • Stayed: October 2013, traveled with friends
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Thank Emel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this reviewResponded February 19, 2014

Dear Emel G,

Thank you so much for your words, specially the ones regarding to the front desk staff :)

We feel really happy when we check our guests have had a nice stay so hope you will repeate the Room Mate Experience soon, here in Spain or maybe in Istanbul where we are goig to open a hotel called Kerem!

Best regards from all the team,

Támara López
Front Desk manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2014

I stayed at the Oscar twice last January. Location is great, it is just one block from Gran Via and in the heart of Chueca. It could not be better. The staff was friendly, considering the rudeness of the service in Spain, probably the worse in Europe. Rooms were nice, but the carpets need some renovation urgently. Actually, the furniture as well. Avoid the rooms next or in front of the elevators or you will not sleep at all! It was very noise. Breakfast were simple but ok. The hotel does not have room service, they give you a menu from a place nearby that you could order food, but it is horrible! It is ok for you to bring guests to your room, which is nice, especially if you are in Chueca. I would definitely come back.

Room Tip: avoid the rooms next or in front of the elevators or you will not sleep at all! It was very noise.
  • Stayed: January 2014, traveled solo
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Thank docarva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014

great hotel in the heart of Madrid's gay district. great rooms, spring for a front room, its worth it

helpful friendly staff, breakfast buffet had everything

will return to this or other room mate properties as they always deliver

Paris Tokyo the restaurant is great, dress it up or down, and the staff is great

Room Tip: a front plaza facing room is larger and suites are great, inside rooms are smaller
  • Stayed: January 2014, traveled solo
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Thank jack d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this reviewResponded January 19, 2014

Dear jduford,

Thank you very much for your words and for sharing your opinion with ither travellers. We are so glad you enjoy you stay with in Óscar

We look forward to welcoming you in the early future!

Best regards from all the team,

Támara López
Front Desk manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2013

To put t in a nice way, this hotel a fading beauty. A hotel that is nice and clean, but the carpets and furnitures are stained from to much bleach. The staff is friendly, but do not pay attention to details, like asking two guys, in there 30 something, with matching luggage, in Chueca Madrid if they would like a twin bed room...

And this is how it went on during our stay, all those thine things that have to work didn't. The key-cards stopped work repeatedly, the shower that didn't work correctly where not fixed. The rooftop pool they made quite much fuss of were charge extra for, and if we were late, like 10 pm. we had to show your key-card for the security guards...

So depending on your preferences and references Room Mate Oscar can be better or worse. If you compare it whit a charter hotel on e.g. Crete it's fantastic. But if you are a more experienced traveller Room Mate Oscar is just not worth the money. (we pay around € 80-90 a night)

Room Tip: Your money will work harder for you somewhere else
  • Stayed: September 2013, traveled as a couple
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1  Thank LazarusofSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gonzalo L, Gerente at Room Mate Oscar, responded to this reviewResponded February 19, 2014

Dear Guest,

Our team is always willing to help you and to make your stay wonderful, which, clearly, in your case we have not achieved. I would ask you to please accept my apologies and I would also like to express my regret for the inconveniences you experienced during your stay that may have spoilt your enjoinment of what we would have hoped would have been a totally satisfactory stay in our hotel.
We would be very glad if you want to come again to our hotel. Hopefully you will check our improvements in your next visit and we will achieve your total satisfaction.

I will make sure that your really feel that you are in a friend house, and have the Room Mate experience, that make us very proud of.

Yours sincerely,


Gonzalo Ladrón de Guevara
Manager

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Reviewed December 21, 2013

I recently had a one night stay at the Room Mate Oscar Hotel in Madrid. It was a very short visit, but the hotel catered for everything I required during that night. Checkin was quick and efficient, and I was lucky to be given one of the Superior Rooms on the 6th floor overlooking the square, the room was great. It had plenty of toiletries including a comb and a toothbrush and toothpaste. It also had a safe n the room. The bed was amazingly comfortable, and as soon as i sat on it, I knew I would have a good night's sleep.....and so I did. I did not have time to have breakfast unfortunately, but for everything I needed for a quick visit, the hotel was great, and located just off of Gran Via, the main shopping street....BRILLIANT. Thanks to the team at Room Mate Oscar!

Room Tip: Room 604 was great, worth the money to upgrade!
  • Stayed: December 2013, traveled on business
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Thank scrimch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this reviewResponded January 19, 2014

Dear scrimch,

Firstly thank you very much for your words, so well argued review!

Is a real pleasure for us to be able to exceed our guests expectations this is what we work for! And reading comments like yours is really rewarding.

We look forward to have you again with us soon!

Best regards from all the people who make possible Room mate Oscar,

Támara López
Front Desk manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013 via mobile

We had a great 3 nights at Oscar in one of their Junior suite overlooking the Plaza. The decor is cool and funky and rooms well appointed. Very friendly and helpful team at reception and great breakfast options. Very convenient location close to Gran Via and easy walking distance to Plaza del Sol and Mayor. Very enjoyable stay

Stayed: December 2013, traveled as a couple
Thank Fred N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this reviewResponded January 19, 2014

Dear Fred,

Thank you very much for your words and for taking your time to write this review which we are sure would be useful for other travellers.

We are so glad you two had a pleasent stay with us and you enjoyed our beautiful city. Hope Room Mate Hotels will welcome you in any other city around the world!

Best regards from all the front desk team!

Támara López
Front Desk manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Room Mate Oscar

Address: Plaza Pedro Zerolo 12, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Chueca
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#31 Business Hotel in Madrid
#64 Romantic Hotel in Madrid
#139 Family Hotel in Madrid
Price Range: $119 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Room Mate Oscar 3*
Number of rooms: 74
Official Description (provided by the hotel):
Boutique hotel in Madrid ... more   less 
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Also Known As:
Room Mate Oscar Madrid
Room Mate Oscar Hotel Madrid

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