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“First and last hotel I've been in Madrid”
Review of Room Mate Oscar

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Room Mate Oscar
Ranked #53 of 436 Hotels in Madrid
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“First and last hotel I've been in Madrid”
Reviewed February 10, 2013

I've been recommended it by a colleague and I kept coming back for the next two months during my business trips in Madrid, never really wanted to go anywhere else. Oscar Room Mate added a leisure atmosphere to my stay (and note I didn't try the rooftop bar & pool, closed due to the season). Quiet although central location, walking distance from anywhere interesting. Rooms are very clean, some small "defects" here and there due to misuse by unfriendly guests, nice trendy bar downstairs and breakfast/restaurant room inviting you to forget your working day is waiting for you. I definitely recommend it!

  • Stayed November 2012, traveled on business
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Helpful?
Thank billarman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review, February 22, 2013
Dear billarman,

First of all thank you for your time and your words. We get very happy everytime we read our guests have felt the Room Mate vibe that we intend to make them feel.

It is so satisfying to read that eventhough your stay was for business you were able to enjoy.

We look forward to see you again in Oscar,

Best regards from all the team!

Támara López
Front Desk manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Gent - Belgium
Level Contributor
52 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed February 9, 2013

After staying many times at the same hotel in Madrid, it was time to try the Room Mate Oscar. Stayed here for 1 night in January 2013. The hotel is very close to the Gran Via and next to shopping area, restaurants, etc.

Had a great stay. The rooms are nicely decorated but a bit noisy, but at the end I had a great sleep.

For sure, will come here again next time i'm in Madrid ;-)

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank Fitchy_gent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review, February 22, 2013
Dear Fitchy_gent,

Thank you very much for your nice words and for sharing your experience a Room Mate Oscar with other people,

We do wish to see you again in the future and of course, we send you our kindest regards.

Támara López
Front Desk manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandefjord, Norway
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed February 5, 2013

Perfect location and most of the times everything is about "location", easy way to get there and to have it like "base" while in Madrid. The standard room was perfect for a weekend, very nice design, the bed was delicious I must say. Breakfast was very good but the "Tortilla Espanola" was heaven... Overall the staff was friendly and nice, and you also can spend some hours in the bar for some drinks.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank JorgeKr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review, February 7, 2013
Dear JorgeRK,

Wow! What a nice review! This is exactly our aim, to make you feel like Oscar is your new friend... even best friend!

Nothing makes us happier than reading our guests enjoyed a great city like Madrid day & night, liked their rooms and had a good rest in them and moreover, loved the breakfast.

We really hope we can see you soon again in Oscar, so you can see our city in Spring or Summer,

Best regards from all the team!

Támara López
Fron Desk manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cascais, Portugal
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 5, 2013

Great location right off Gran Via in the Chueca neighborhood
Excellent customer service with friendly staff all around (big plus in Madrid)
The rooms are of “trendy bare minimum” standard, showing a lot of wear and tear although the hotel is very recent.
Good hotel Bar.
The breakfast and the hotel overall were decent, so not a bad choice in Madrid center if the price is right.

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank luvsundbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gonzalo L, Gerente at Room Mate Oscar, responded to this review, February 8, 2013
Dear luvsundbeach,

We are grateful that you have chosen the Room Mate Óscar, and also because you have spent a few minutes of your valuable time to let us know your opinion.

The most value information comes from our guests; this is how we improve day by day our service and our hotel.

We would be very glad if you want to come again to our hotel. Hopefully you will check our improvements in your next visit and we will achieve your total satisfaction.

I will make sure that your really feel that you are in a friend house, and have the Room Mate experience, that make us very proud of.

Yours sincerely,

Gonzalo Ladrón de Guevara
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 30, 2013

This Hotel is pratically new and it is a design hotel. That confers that kind of glamour and hype you look for when you're on a citybreak in Madrid.
The hotel is very well situated near Gran Via, only a 2 minutes walk from the Metro Station Gran Via and right in the heart of Chueca. From there you can go to the alternative and trendy shops of the neighborhood in no time. In the Plaza where the hotel is situated you have a terrace and some clubs that are really hustling at night. So if you dont want to be wandering around, you can have lots of fun and eat well too a few steps away.
The rooms are very confortable and well design. The pratical side of the architecture was not ignored. The bathroom is very good and clean, the space to go around in the room is wide. The decoration is fantastic and you have two walls with windows in the room, so if you want light coming in you can have it.
The service is excellent. At the hotel front desk you are always received with a smile and the employees are always ready to help - giving information, getting a sewing kit, or an aspirine.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
Thank fradocas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review, February 1, 2013
Dear Fradocas,

We would like to thank you for your kind words and most of all for taking your time to write it.

It is a huge pleasure to know you have enjoyed your visit to Madrid and your stay in Oscar, we always try to make our guests feel like they are at home and it is very restorative as well for all the team reading these comments.

We look forward to see you again in Madrid,

Best regards,

Támara López
Front Desk manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ramat Gan, Tel Aviv, Israel
2 reviews
Reviewed January 23, 2013

I stayed in the hotel between the 17th to the 24th of October.

It was a wonderful vacation and i enjoyed the hotel facilities very much. Too bad the terrace was closed due to renovation.

The front desk clerks were very nice and helpful from the moment we entered the hotel till the moment we left. All the staff members were kind and patient and functioned also as a concierge. Every question got a professional and honest answer and this is not obvious at all.

It is too bad i can't remember the names of the staff to thank everyone personally.



I am sure that their behavior turns a regular and nice hotel to a deluxe one.



I will be very happy to be hosted in the hotel in one of my next visits to Madrid.

  • Stayed October 2012, traveled with friends
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Helpful?
Thank Tsachip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review, February 1, 2013
Dear Tsachip,

First af all I want to thank your beautiful words of our great Front Desk team. Nothing make us happier than reading comments like yours.

It is so great to read you had a wonderful stay in Oscar and you enjoyed Madrid very much.

On behalf of Daniel, Alba, Salva, Laura, David, Lolo and Angel we want to send you a big hug!!

Hope to see you soon again, best regards,

Támara López
Jefa de Recepción
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
1 review
Reviewed January 8, 2013

They tried to charge the breakfast that we didn't have! The room is uncomfortable, bad distribution and conservation, awful bed, the only good thing is that is right in the middle of the scene, so it's even expensive...

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ADTFMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roommateoscar, Gerente at Room Mate Oscar, responded to this review, February 4, 2013
Dear ADTFMD,

Our team is always willing to help you and to make your stay wonderful, which, clearly, in your case we have not achieved. I would ask you to please accept my apologies and I would also like to express my regret for the inconveniences you experienced during your stay that may have spoilt your enjoinment of what we would have hoped would have been a totally satisfactory stay in our hotel.

We would be very glad if you want to come again to our hotel. Hopefully you will check our improvements in your next visit and we will achieve your total satisfaction.

I will make sure that your really feel that you are in a friend house, and have the Room Mate experience, that make us very proud of.

Yours sincerely,

Gonzalo Ladrón de Guevara
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Room Mate Oscar

Property: Room Mate Oscar
Address: Plaza Pedro Zerolo 12, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Chueca
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#31 Business Hotel in Madrid
#64 Romantic Hotel in Madrid
#139 Family Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Room Mate Oscar 3*
Number of rooms: 74
Official Description (provided by the hotel):
Boutique hotel in Madrid ... more   less 
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Also Known As:
Room Mate Oscar Madrid
Room Mate Oscar Hotel Madrid

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