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“Not what I expected....”
3 of 5 bubbles Review of Room Mate Oscar

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Room Mate Oscar
Ranked #51 of 444 Hotels in Madrid
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Not what I expected....”
3 of 5 bubbles Reviewed October 6, 2012 via mobile

Stayed 4 nights, located in the Chueca neighborhood, and just 2 blocks from Gran Via. Pros: The hotel fronts a nice plaza with good places to have some drinks and tapas. Great area to shop. Cons: the modern boutique concept, although nice is not practical, dimm lighting in room not practical, the rooms are showing a need for an uplift, leaky ceiling in bathroom, and the humidity smell is dreadful, and last, NO soundproofing!! You can hear everything in the halls, hotel's kitchen through a window, and noise from the bar upstairs. I enjoyed specifically for location, but will not stay here again.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EJT80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roommateoscar, Gerente at Room Mate Oscar, responded to this review, October 9, 2012
Dear Eric,

Thank you very much for your opinion. Over everything, we beg you to accept our sincere apologizes if the Hotel has not reached your expectations.

I am very sorry for all the issues mentioned in your opinion, our aim is to achieve all your needs. We take into consideration all your opinions; hopefully in your next visit we will achieve your total satisfaction.

I would be very glad if you want to come again to our hotel. If I can do anything for you do not hesitate in contact me, I will love to help you.

Yours sincerely,

Gonzalo Ladrón de Guevara
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,126 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (175)
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English first
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 5, 2012

A charming eccentric chic modern hotel just off the Gran Via in downtown Madrid's Chueca district.
Front desk staff very helpful and we were upgraded to a big fun quiet room.
There is an attached funky restaurant that serves a nice breakfast for a reasonable price.
Chueca is filled with interesting cafes, bars, shops and restaurants and has lots of gay community here. The nearby yuppy San Marco mercado is great fun to buy food or eat and drink at without paying too much. Only problem for us was loud drunk singers coming back to our corridor at 1am so be warned this is not your typical tourist hotel.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Briancodex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review, November 11, 2012
Dear Brian,

We are very happy to read that you have spent a pleasant stay hotel in our hotel. It will be a pleasure to welcome you here in Oscar on a future travel to Madrid.

We can just apologize for the inconveniences that some other guests caused you that night and please feel free to contact us at any time.

We look forward to see you in early future.

Best regards,

Támara López
Front desk manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, NM
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 1, 2012

We loved our stay at Oscar. Very cool and hip hotel in a great location making walking everywhere easy to do. Highly recommended for those looking for an affordable but stylish hotel in an energetic location. The roof top terrace was fabulous, had cocktails there every night before we went out. For the price, Oscar is hard to beat. The breakfast was more than adequate to get you going.

Room Tip: If you are looking for a sleepy quaint hotel, this will not be for you. Everyone else should enjoy i...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhilipARoss01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review, November 11, 2012
Dear Philip,

Nothing can make us happier than reading that you enjoyed your stat with us in Óscar and we thank you as well for leaving your opinion in this web page as it is very important to us.

I am happy to tell you as well we have some new products in our breakfast so I am sure you will love it in your next visit!

Kindest regards,

Támara López
Front desk manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 1, 2012 via mobile

Great place to stay close to all amenities with good size rooms. A little expensive on the drinks side but that just made us go to the wonderful bars around. Breakfast included but I would have loved a boiled egg!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevintheburgess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review, November 11, 2012
Dear Kevin,

Thank you very much for your words and for sharing your experience at Room Mate Oscar with other people.

I am happy to tell you we have added some new products to our breakfast and we have no boiled eggs yet but we do have them scrambled!

We wish to see you again in the early future so you can enjoy it by yourself!

Kindest regards,

Támara López,
Front desk manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed September 30, 2012

I stayed only for one night in the Oscar. A great location to explore the city. The main parts are all in walking distance and it seems to be a fun and interestingly designed hotel. The rooms are very spacious and you get free WLAN which is very valuable.
In the rooms you can see the age of the place. Some things are a little scretched and stained and sometimes even broken. But it's minor.
My problem was the noise. As the overall environment, even in the middle of the city was quiet, there was a techno beat playing all night and I couldn't locate it. It must have been somewhere in the building. And as it was repeating the same songs over and over, I guess it was some kind of floor or elevator music.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexander G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

Stayed with 3 girlfriends and loved every minute. Very central location - can't beat it. Really helpful staff and fab rooms. For the price this is an absolutely great place to stay. The roof terrace is great for day and night - but make sure you book (a large bed) on the terrace if you want to go up there in the day.
The work of the chambermaid was also worth a mention - sublime cleaning and care taken.

Room Tip: Deluxe rooms are quite a bit bigger. I'd go for a floor like 2,3,4 in order to avoid near the ro...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Figsnfings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review, November 11, 2012
Dear guest,

What a beautiful comment you have left here! It is a pleasure for us reading these kind of reviews and it will be a pleasure to let the whole staff know you and your friends had such a nice stay.

We really wish to see you soon again in our marvellous city!

Best regards,

Támara López
Front desk manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 20, 2012

Recently spent 5 nights at Room Mate Oscar. The hotel is situation in Cheuca district which is the gay area which has eclectic designer shops, mainly shoes, and plenty of good tapas bars. It's a great part of town, with a nice, safe atmosphere. The hotel is very close to the Cheuca underground station. Download the Madrid metro app for 99 cents...it's a bargain and really helps you to get around the city. I liked the hotel, it's position and the room was very comfortable. I didn't like that the air- conditioner in my room didn't work and the room has a split bathroom design; basin in the bedroom, shower/toilet separate...not a real issue. The rooftop pool and bar is really nice and a great way to finish our day however as a guest there is a charge, i think it was 10€, and they request that you book the time when you would like to use the pool. I thought this was unrealistic as how do you know what time you will return to the hotel and when you may like a swim. I thought you should be able to use the pool whenever you want, particularly after a day of
sightseeing. All up it is a very nice hotel and I then went on to stay at the sister hotel, Room Mate Pau, in Barcelona. I recommend the hotel as I enjoyed my stay there and would stay there again.

Room Tip: The internal rooms are quieter than those facing the square.
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this review, November 11, 2012
Dear Darren,

Thank you very much for taking your time to write here your experience in Oscar.

We are really glad to read you enjoyed your stay and you like the hotel and the pool. I am really sorry if the fact of making a reservation for the pool was disapointing or uncomfortable, but as the pool is not an olympic one ;) and we just have availibity for a maximum of 30 people, we need to ask our guests if they want to make a reservation for half or whole day. This way we can guarantee the service will be the best we can and the pool will conserve its essence, a private pool club.

We hope to see you again in the next time you will come to Madrid.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Room Mate Oscar

Property: Room Mate Oscar
Address: Plaza Pedro Zerolo 12, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Chueca
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#31 Business Hotel in Madrid
#64 Romantic Hotel in Madrid
#139 Family Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Room Mate Oscar 3*
Number of rooms: 74
Official Description (provided by the hotel):
Boutique hotel in Madrid ... more   less 
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Also Known As:
Room Mate Oscar Madrid
Room Mate Oscar Hotel Madrid

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