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“Central good quality hotel.”
Review of Room Mate Oscar

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Room Mate Oscar
Ranked #55 of 438 Hotels in Madrid
Reviewed October 1, 2012 via mobile

Great place to stay close to all amenities with good size rooms. A little expensive on the drinks side but that just made us go to the wonderful bars around. Breakfast included but I would have loved a boiled egg!

  • Stayed: September 2012
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Thank Kevintheburgess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this reviewResponded November 11, 2012

Dear Kevin,

Thank you very much for your words and for sharing your experience at Room Mate Oscar with other people.

I am happy to tell you we have added some new products to our breakfast and we have no boiled eggs yet but we do have them scrambled!

We wish to see you again in the early future so you can enjoy it by yourself!

Kindest regards,

Támara López,
Front desk manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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632 - 638 of 2,376 reviews

Reviewed September 30, 2012

I stayed only for one night in the Oscar. A great location to explore the city. The main parts are all in walking distance and it seems to be a fun and interestingly designed hotel. The rooms are very spacious and you get free WLAN which is very valuable.
In the rooms you can see the age of the place. Some things are a little scretched and stained and sometimes even broken. But it's minor.
My problem was the noise. As the overall environment, even in the middle of the city was quiet, there was a techno beat playing all night and I couldn't locate it. It must have been somewhere in the building. And as it was repeating the same songs over and over, I guess it was some kind of floor or elevator music.

  • Stayed: September 2012, traveled on business
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Thank Alexander G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

Stayed with 3 girlfriends and loved every minute. Very central location - can't beat it. Really helpful staff and fab rooms. For the price this is an absolutely great place to stay. The roof terrace is great for day and night - but make sure you book (a large bed) on the terrace if you want to go up there in the day.
The work of the chambermaid was also worth a mention - sublime cleaning and care taken.

Room Tip: Deluxe rooms are quite a bit bigger. I'd go for a floor like 2,3,4 in order to avoid near the ro...
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  • Stayed: September 2012, traveled with friends
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Thank Figsnfings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this reviewResponded November 11, 2012

Dear guest,

What a beautiful comment you have left here! It is a pleasure for us reading these kind of reviews and it will be a pleasure to let the whole staff know you and your friends had such a nice stay.

We really wish to see you soon again in our marvellous city!

Best regards,

Támara López
Front desk manager

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Reviewed September 20, 2012

Recently spent 5 nights at Room Mate Oscar. The hotel is situation in Cheuca district which is the gay area which has eclectic designer shops, mainly shoes, and plenty of good tapas bars. It's a great part of town, with a nice, safe atmosphere. The hotel is very close to the Cheuca underground station. Download the Madrid metro app for 99 cents...it's a bargain and really helps you to get around the city. I liked the hotel, it's position and the room was very comfortable. I didn't like that the air- conditioner in my room didn't work and the room has a split bathroom design; basin in the bedroom, shower/toilet separate...not a real issue. The rooftop pool and bar is really nice and a great way to finish our day however as a guest there is a charge, i think it was 10€, and they request that you book the time when you would like to use the pool. I thought this was unrealistic as how do you know what time you will return to the hotel and when you may like a swim. I thought you should be able to use the pool whenever you want, particularly after a day of
sightseeing. All up it is a very nice hotel and I then went on to stay at the sister hotel, Room Mate Pau, in Barcelona. I recommend the hotel as I enjoyed my stay there and would stay there again.

Room Tip: The internal rooms are quieter than those facing the square.
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  • Stayed: September 2012, traveled solo
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Thank Darren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this reviewResponded November 11, 2012

Dear Darren,

Thank you very much for taking your time to write here your experience in Oscar.

We are really glad to read you enjoyed your stay and you like the hotel and the pool. I am really sorry if the fact of making a reservation for the pool was disapointing or uncomfortable, but as the pool is not an olympic one ;) and we just have availibity for a maximum of 30 people, we need to ask our guests if they want to make a reservation for half or whole day. This way we can guarantee the service will be the best we can and the pool will conserve its essence, a private pool club.

We hope to see you again in the next time you will come to Madrid.

Kind regards,

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Reviewed September 20, 2012

I got to the hotel chain recommended for a business trip by a friend and it looked quite nice.
Good location overall.
I asked for a quite room. Eventhough I was promised at reception it is a quiet room - it was next to the elevators and the kitchen!! could fall a sleep only at 2am! due to the noise and the bad sound-proof doors! (you hear everything).
The room was smelling of cheap citron room spray and did not have a hair dryer to use!
Next day when I got a new room, I got one which smelled of MOULD! absolutely aweful! after that I got upgraded to a suite, which was nice BUT again next to the elevator! the bad doors, where you hear everything!! meaning everything! and no sleepless night! what a desaster!! (1-3.30am party next door until they stopped when I called the security guy!!

The price of more than EUR 150 per night is definitely not worth it!
an extra 6 or 7 EUR for the breakfast is also too much! no basics such as fried eggs/bacon or beans, no serivce (all self service!) - really not worth it!!!

what a surprise at the end... even complaining at the check out I god only a 'we are so sorry for that' and that is all. - not what I call a great design hotel!
It was "nice" to hear a couple next to me talking to the hotel manager and complaining about a sleepless night too! and fighting for a 50% discount... which they got after fighting it!

Roof terrace is night - apart from having to pay in cash rather than putting it onto the room invoice.

definitely horrible stay with lots of migraine!!

  • Stayed: September 2012, traveled on business
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1  Thank Passion_to_travel_j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roommateoscar, Gerente at Room Mate Oscar, responded to this reviewResponded September 25, 2012

Dear Guest,

I am very sorry for all the issues mentioned in your opinion, our aim is to achieve all your needs.

Our team is always willing to help you and to make your stay wonderful, which, clearly, in your case we have not achieved. I would ask you to please accept my apologies and I would also like to express my regret for the inconveniences you experienced during your stay that may have spoilt your enjoinment of what we would have hoped would have been a totally satisfactory stay in our hotel.

I would be very glad if you want to come again to our hotel. Please contact me directly to make your booking. This will give us the chance to show you the Room Mate experience.

Yours sincerely,

Gonzalo Ladrón de Guevara
Manager

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Reviewed September 13, 2012

The staff were extremely helpful and couldn't do enough for you.
We had a deluxe room which was spotless and felt very spcious.
The roof terrace is a must. It is known as one of the best sunbathing spots in Madrid so try and reserve your bed before your arrival as they do book up.
The location is perfect. The immediate area is full of quirky bars& restaurants. You are minutes from the shops, gran via& Sol :)

We would return in a flash to this hotel and would definitely recommend it as a place for single, couples or group holidays.

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank 4467Ro1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamara L, Director de Recepción at Room Mate Oscar, responded to this reviewResponded November 11, 2012

Dear guest,

We get very happy everytime we read our guests have felt and lived what we call "The Room Mate Experience".

Thank you very much as well for sharing your experience with other travelers who can find it useful if they are planning to visit our great city.

We do wish to welcoming you again in your next visit to Madrid.

Kindest regards,

Támara López
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2012

I was in Madrid for a couple days on business and it was recommended that we stay at the Hotel Oscar. I would highly recommend this hotel for those just visiting the city for fun but for those business travellers...this is the wrong place to stay. The hotel is not set up for the business traveller.

The room itself was mostly ok. It was good size but very basic. My main concern that in the shower, there was quite a bit of mold that was growing on the ceiling...didn't give me the sense that the rest of the hotel must be very clean.

There is a very lively and very nice roof top bar and pool. Had a couple of great nights there. It does mean that the hotel elevators are very busy. The stairways are only accessible for key holders but still there are alot of people in the hotel and the hall ways are quite dark.

I would easily stay here again on a personal and fun trip back in Madrid...but have to say that the business traveller would be better suited staying somewhere else.

  • Stayed: June 2012, traveled on business
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1  Thank ord2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roommateoscar, Manager at Room Mate Oscar, responded to this reviewResponded September 17, 2012

Dear Guest,

Thank you very much for your stay at Óscar and for your time giving us your opinion.
Over everything, we beg you to accept our sincere apologizes if the Hotel has not reached your expectations. I am sorry indeed about the things you mentioned in your opinion, because the principal aim of Room Mate Óscar is to obtain the maximum satisfaction of all our clients.

We are a hotel ready to achieve the satisfaction of all our clients: with free WIFI in the whole building, breakfast till noon, comfortable beds with soft linens, best service, thoroughly clean.

I would be very glad if you want to come again to our hotel. Please contact me directly to make your booking.

Yours sincerely,

Gonzalo Ladrón de Guevara
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Room Mate Oscar

Address: Plaza Pedro Zerolo 12, 28004 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Chueca
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#31 Business Hotel in Madrid
#64 Romantic Hotel in Madrid
#139 Family Hotel in Madrid
Price Range: $94 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Room Mate Oscar 3*
Number of rooms: 74
Official Description (provided by the hotel):
Boutique hotel in Madrid ... more   less 
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Also Known As:
Room Mate Oscar Madrid
Room Mate Oscar Hotel Madrid

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