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“Nice hotel, very good neighborhood for restaurants and shopping”
Review of AC Hotel Recoletos

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AC Hotel Recoletos
Ranked #130 of 435 Hotels in Madrid
Certificate of Excellence
Brussels, Belgium
Level 4 Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Nice hotel, very good neighborhood for restaurants and shopping”
Reviewed July 4, 2014

Was here for business, the hotel is in one of the best neighborhoods in Madrid, with great restraurants and bars within minutes from the door. Also, the large park is 2 minutes away. I tried the gym but it was very basic with one exercise bike and a treadmill.

As I come to Madrid often, will stay here due to the location. It takes 40 minutes door to door by metro from the airport. You can walk to Puerto de sol in about 20 minutes. the metro is also just a few minutes, so I'd even recommend this place if you were coming purely as a tourist.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JTFBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
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English first
New York
Level 6 Contributor
289 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed July 3, 2014 via mobile

Our stay at this hotel was very nice. The staff were wonderful and very helpful when it came to recommendations, suggestions, and requests for help. Our room was spacious, and had a balcony overlooking the street. Everything was clean, and in good working order. This hotel is very generous to platinum Marriott members. My only complaint would be that the beds were too hard for my taste. Besides that, we had a wonderful stay.

Stayed July 2014
Helpful?
1 Thank woozel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville Beach, Florida
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 2, 2014

We only stayed two days in Madrid but the location of the AC Hotel was outstanding. We were walking distance from the majority of the sites but didn't have the noice of being on a busy street. The empolyees (especially at the front desk) were so accomodating and helpful. Would recommend it to friends and family.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank V662014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia P, Front Office Manager at AC Hotel Recoletos, responded to this review, July 5, 2014
Google Translation
Estimado cliente,

En primer lugar agradecerle la eleccion de nuestro establecimiento para su estancia en Madrid.

Tenemos muy en cuenta la opinion y los comentarios de cada uno de uestros clientes para poder satisfacer y mejorarla en la medida de lo posible.

Esperamos que vuelva pronto!

AC Recoletos by Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granada, España
Level 4 Contributor
49 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 1, 2014

First, the bad things. 1) Small rooms. 2) No free Wifi available in the room. This is too common in many hotel chains in Europe (while small and independent hotels do offer it). I believe free internet conection (at least a basic one) in the room (the hotel offers it at the lobby) is today an essential service to guests more important than a TV set or a hair dryer, and I encourage users to rate down those hotels without it (offering the service at prices equal to one month of high speed connection at home). 3) The room decoration was "too modern" and as a consequence thre was not a single drawer in the room, either in the closet or in the bedside table. The bathroom was one of those built with glass walls, so fashionable five years ago, but at present I tend to prefer the classic construction. Although everything seemd very new, the floor was spoiled in some areas (specially at th door of the bathroom).
And the fine things. A great location, with good access to public transport and in a really nice neighbouhood. At a walkable distance of the great museums of the city. Garage is available at the samehotel building with access to the lifts.The building is a beautiful old house but perfectly refurbished. Room was very silent and well conditioned.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JRG65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia P, Front Office Manager at AC Hotel Recoletos, responded to this review, July 3, 2014
Dear Sir,

First of all, thank you very much for your feedback, both positive and negative reviews, help us grow and improve every day.

Regarding the design and decor of the hotel, we would like to inform you that it is the general line of all AC Hotels by Marriott, as it is Works Department who designs and decorates our hotels.

We would note your comments to transfer them to our Works Department, as a suggestion of change in these aspects mentioned.

We appreciate your kind comments about the building where the hotel is built, quiet and room amenities and great location.

We remain at your disposal.

Sincerely,

AC Recoletos Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
52 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 29, 2014

This is a fantastic location, very central in Madrid. The Mariott brand lends this hotel credibility. However, this was a fairly no frills experience. The room and bathroom were quite basic and plain. It's a room to sleep at night, and not much else. Plenty of eateries and shops nearby, so the hotel has barely anything in it. The kitchen closes quite early. Bar was very quiet, not many people there.

Stay here if you just need a clean and comfortable place to sleep. For charm and character, go elsewhere.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank wanderwoman27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
219 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed June 28, 2014 via mobile

Its location gives AC Recoletos a massive plus. It is very handy for all of Madrid's central attractions. That said, i found the price quite high given the level of service/amenities. For the same overall price (internet and breakfast are not included) you can find better hotels in Madrid but without the location advantage.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alejandro D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level 6 Contributor
147 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed June 24, 2014

We stayed for 2 nights at the beginning of June and were not disappointed. The hotel was well maintained and is in a very good location. The rooms are a decent size but the glass bathroom walls are a bit weird. This is the first time we have ever experienced this design and were not overly thrilled. The rooms do have a safe and refrigerator which is an added bonus. There isn't a coffee pot or tea kettle in the room which I feel should be included. The location is great for walking to most sights you would want to see. We did a lot of walking and found some beautiful spots! We did eat the breakfast one morning and it has a good variety. However, we had an employee discount so it was much more reasonable, I would not pay the price they usually ask! Overall a very good hotel and in a good location.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank goingbeachy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AC Hotel Recoletos

Property: AC Hotel Recoletos
Address: Calle Recoletos 18, 28001 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Family Hotel in Madrid
#75 Business Hotel in Madrid
#89 Luxury Hotel in Madrid
#111 Romantic Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AC Hotel Recoletos 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Ac Recoletos Madrid

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