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“A wonderful hotel with great staff in Madrid”
Review of AC Hotel Recoletos

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AC Hotel Recoletos
Ranked #170 of 441 Hotels in Madrid
Certificate of Excellence
Reviewed December 27, 2012

Our family just returned from a trip to Spain, which included four nights at the AC Hotel Recolettos. This is wonderfully located property, near the Prado and walking distance from the center of the city and numerous neighborhoods and two metro stations. As nice as the hotel is physically, what stands out is the outstanding service and friendliness of the front desk staff- front desk manager Patricia worked tirelessly to help us with various travel logistics, making numerous phone calls on our behalf, checking reviews, and clearing up a very confusing set of circumstances surrounding football tickets. And Monica helped us out when we left some money in our room and discovered this at the railroad station, making arrangements to retrieve the cash and arrange for it to be credited to our account at our AC hotel in Barcelona. Great property, staffed with terrific employees.
On a

Room Tip: Go for a high floor facing the side street to avoid the street noise.
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  • Stayed: December 2012, traveled with family
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3  Thank DavidLido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 2, 2012

Overall a good stay. Rooms are average size but updated fairly recently. Beds are very comfortable. The bathroom is a frosted glass enclosure - if traveling as a couple that may be an issue, traveling alone - not an issue. Hardwood floors so I got some neighbor or upstairs noise early one the days I was there. Some limited exterior noise as well, courtyard or higher floor rooms are likely safer - I was 1st floor.

Breakfast was good. Exercise room is very limited but the Retiro park is around the corner so it's very convenient for a jog. Metro station is close and many restaurants are walking distance.

Mini 'bar' is complimentary which is nice.

Room Tip: Courtyard or high floor or you'll likely get exterior noise
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  • Stayed: November 2012, traveled on business
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Thank Kurt N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012

I picked this hotel partly because it is part of the Marriot chain, so I was able to earn reward points, and partly because of the location. The hotel is within walking distance of many of Madrid's must see sites: the Prado, the palace, the park, "old" Madrid and the indoor market. There are also many restaurants on the street. I wasn't sure what the room would be like after reading other reviews, but was pleasantly surprised. Although the room was not huge, it was probably one of the cleanest hotel rooms I have stayed in. The bed and pillows were very comfortable, the room had a nice work area, and large closet. The bathroom set up was a little odd, in that, as others have mentioned, the bathroom walls are frosted glass so you can see through them. This is something to consider if you are sharing a room, but would be fine for someone staying alone as I was. The free items in the mini bar were a bonus-water, tomato juice, Coke, and even beer. I really liked the hotel overall, but did not give 5 stars for a few reasons: no coffee maker in the room, no iron/ironing board, and a charge (12.95 Euros/day) for the wireless internet which seemed very steep (there is free wireless available in the lobby). Free wireless and the other amenities are common in most hotels and as part of the Marriot chain, should be included in the AC Hotel Recoletos.

Room Tip: I stayed on the 4th floor overlooking the street. The room was noisy when the window was opened, bu...
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  • Stayed: November 2012, traveled on business
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1  Thank Wilson60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Stayed in Madrid for 5 days with wife & young son. Excellent location. Very close to Retiro park & the Prado. Nice, comfortable, moderm room. Free mini-bar (soft drinks, beers ) which was very welcome. The glass walled bathroom is a bit weird since even tho we've been married a good number of years now we all need an element of privacy - tho I suspect our son thought it was amusing! Excellent links to Barajas airport from Recoletos station + Reriro metro very close. Hotel staff very friendly & helpful. Free wifi in hotel lobby area which was very quiet during our stay. Decided to eat out for breakfast since at €18 each that would have been a small fortune each day for us 3! Good selection of cafeterias/bars nearby.

  • Stayed: November 2012, traveled with family
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2  Thank TonyBerks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

The hotel is conveniently located near two metro stations on the edge of lovely Salamanca neighborhood. The room was nice and clean with comfortable firm bed; small minibar had excellent selection of complimentary soft drinks. As Marriott gold members we had free WiFi in our room, otherwise it’s free only at the lobby of the hotel. Helpful and professional receptionist equipped us with Madrid map and directions to the major attractions.
Before booking we read prior negative reviews about the glass enclosed bathrooms at AC Hotel Recoletos. Traveling as a couple the privacy issue didn’t bother us, but in a morning when I turn the bathroom lights on to use the shower, the entire room lit up, and my husband couldn’t sleep and was quite annoyed with the whole situation.
We used two free nights and paid for additional one night. With the similar offer or if traveling alone I would happily stay here again.

  • Stayed: August 2012, traveled as a couple
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1  Thank travfirst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

The best thing about this hotel is its location, really close to everything. Plenty of restaurants, grocery shops, pubs, bars, museums etc. The room is rather small, nothing fancy but well appointed. It's the bathroom that will get you though! It's just a glass enclosure in the room. And if you are staying with kids, it can be embarrassing as the door doesn't have a lock either!
But that aside, the bathroom was well stocked with even toothbrush and razors free. So was the mini bar! The lobby has free wi-fi.
All major attractions of Madrid, such as Prado Museum are very close. You can walk to most of the places. I will recommend La Dragon, the chinese restaurant and Ramses, the lounge bar. Also close by is VIPS, which is a life saver, if you are traveling with kids as it offers plenty of fast food. Great for breakfast too. Also not very far is the Hard Rock Cafe.
Incidentally, every floor has a 3 bed room, which is surprisingly large in size and has a proper bathroom. So,if you are traveling with kids, it's best to opt for that room.

Stayed: September 2012, traveled with family
1  Thank Ibnbatutaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

The AC Recoletos, which is now operated by Marriott has not changed. The location is great, Salamanca area full of shops, the top museums are walking distance, as well as the Chueca district. The staff is friendly and helpful. The rooms are comfortable but the bathrooms are a little awkward since they are literally glass enclosures inside the room. Still a very good value. Just in front is Delinas, a food shop where you can buy and inexpensive breakfast, and in Serrano street to the other side is Mallorca, where you can also have very nice snacks, coffee and gourmet goodies, the Pain Quotidien is also a five minute walk.

Room Tip: The ones on the side street are more quiet.
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  • Stayed: October 2012, traveled as a couple
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3  Thank Megustaviajar007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AC Hotel Recoletos

Address: Calle Recoletos 18, 28001 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#75 Business Hotel in Madrid
#111 Romantic Hotel in Madrid
#122 Luxury Hotel in Madrid
Price Range: $141 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Recoletos 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Ac Recoletos Madrid

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