We had an early flight out on a Sunday so we checked in late the night before for a few hours of sleep. Shortly after we checked-in my girlfriend came down with a severe bug or food poisoning (we didn't eat in the hotel). We spent the night awake and early in the morning tried to switch our flight. Unfortunately BA wasn't very accommodating.
I called the front desk and they helped us get down. My girlfriend could barely walk. They got us a special shuttle and rushed us to the airport. There they had someone waiting with check-in. She was throwing-up the whole time. It was a really tough situation and they couldn't have been better. These people are really incredible in a time of crisis.
- Official Description (provided by the hotel):
- The stylish Hilton Madrid Airport hotel is just minutes from Madrid Barajas International Airport and the bustling cosmopolitan city of Madrid. Take advantage of the complimentary shuttle service to and from the airport and stops at attractions or use the nearby Metro station as your link to the city of Madrid.Indulge in a fantastic selection of rooms at this Madrid hotel which include impressive marble bathrooms, flat-screen LCD or plasma TVs and wireless internet access. Guest rooms feature heated floors and floor-to-ceiling windows. Executive, deluxe and relaxation rooms offer complimentary access to the Executive Lounge. Enjoy a suite that offers a separate living room and fluffy bathrobes for your comfort and convenience. Refresh with a swim in the hydrotherapeutic pool and exercise in the fully equipped fitness center.Consider the self-contained Convention Center located in the North Tower of the Hilton Madrid Airport for business conferences, celebrations and stylish Madrid weddings. Host up to 450 guests in space that includes a board room and elegant ballroom, making this Madrid airport hotel an ideal location.Savor sumptuous Mediterranean cuisine in the Reserva Grill Restaurant and enjoy tantalizing tapas and a glass of Rioja in the Ferrum Bar. ... more less
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- Also Known As:
- Hilton Madrid Airport Hotel Madrid
- Hilton International Madrid Airport
- Madrid Hilton