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“Excellent hotel and Staff”

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Hilton Madrid Airport
Ranked #74 of 435 Hotels in Madrid
Certificate of Excellence
Glasgow, United Kingdom
Level 4 Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent hotel and Staff”
Reviewed July 29, 2013

We stayed in this hotel for two nights due to a good last minute offer. The reception staff were excellent and the room was super. The hotel runs a free shuttle bus to both the airport and city centre. I will use this hotel again when visiting Madrid. Highly recommended.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Malcolm M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Director General at Hilton Madrid Airport, responded to this review, August 2, 2013
Thank you very much for your comments.

I am pleased to hear that you enjoyed your stay with us and that the hotel facilities and complimentary shuttle service to all airport terminals have been of your convenience.

I hope to welcome you again to the Hilton Madrid Airport soon.

Alessio Colavecchio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,980 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (337)
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Marden, United Kingdom
Level 4 Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 29, 2013

Cool rooms for a Hilton - very modern.

Food and beverages very expensive - probably due to its isolated location. Room service equally a wrip off. Uninspiring menu.

Pool is small and mostly covered. Handful of sunbeds outside the pool area on a tiny terrace. Very small gym. A bit disappointing.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Director General at Hilton Madrid Airport, responded to this review, August 2, 2013
Thank you very much for taking the time to wirte us a review.

I am glad that the hotel room and facilities were of your convenience and that you had the chance to unwind by the pool.

I am looking forward to welcome you again soon to the Hilton Madrid Airport.

Alessio Colavechio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midland, Texas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 26, 2013

Finally, some ice! Amenities were great, staff was excellent & very helpful. A bit of a walk to the Metro, but hotel provided shuttle service to center of town. Shuttle service to the airport was very helpful as well. Non-smoking room smelled of smoke, but we opened the window/door to get rid of that & it was ok after that.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Director General at Hilton Madrid Airport, responded to this review, July 29, 2013
Thank you very much for your kind review.

I am glad to hear that you enjoyed your stay with us and that the hotel design and amenities were of your convenience.

I have informed my housekeeping team in order to avoid similar situation about the smell in the room.

I hope to have the pleasure to welcome you again soon.

Alessio Colavecchio
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 24, 2013

Travelled on last September. A very special décor hotel. Room was extremely large and the décor was very different from the typical hotel style. Breakfast was good with some Spainish style dishes. We had dinner (late night dinner) with Sangria and small dishes. Staff were well trained & friendly. Had a good time while staying at the Hilton.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alice l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Director General at Hilton Madrid Airport, responded to this review, July 24, 2013
Thank you very much for taking the time to write us a review.

I am glad to know that you enjoyed your stay with us and that liked the hotel décor and facilities.

I have shared your comments with my team and they feel proud to have delivered the quality of service for which we are renowned around the globe.

Alessio Colavecchio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 23, 2013

Good hotel, closer to the airport. The rooms were very good surprisingly I got the room next to the swimming pool which was very helpful after the hectic day full of back to back meetings. The staff was very helpful , breakfast was very good and the serving team at the dining area made me feel like home...distance to the city doesn't matters at all as you get taxis very easily.

Room Tip: peace full area away from the city rush...
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank RAKESHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Director General at Hilton Madrid Airport, responded to this review, July 23, 2013
Thank you very much for your kind review.

It is nice to hear that you enjoyed your stay at the Hilton Madrid Airport and that the hotel location was convenient.

I hope to welcome you again soon to Madrid!

Alessio Colavecchio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
vancouver, b.c.
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 21, 2013

What a great airport hotel. We stayed two nights here. We were upgraded to a suite room. It was our 25th wedding anniversary and was given two pieces of cake and a bottle of wine in our room! The room was outstanding! The staff are friendly and some even call me by name. The free shuttle to downtown and the airport was helpful. Great selection for breakfast. The exective lounge is large and quite a nice choice. What a nice pool! Will stay here again. Thanks for helping making our vacation more enjoyable!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Director General at Hilton Madrid Airport, responded to this review, July 23, 2013
Thank you for taking the time to write us a review!

I am glad that my team made your 25th Wedding Anniversary a memorable day.

I really hope to have the pleasure to welcome you and your wife again soon to the Hilton Madrid Airport.

Alessio Colavecchio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level 5 Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 18, 2013

Excellent hotel, great staff with good facilities. I thought that it would not be good for sightseeing after work and meetings, but as you seem to have to go everywhere in a taxi in Madrid, it didn't matter and it's really close to the airport.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank awwhitfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Director General at Hilton Madrid Airport, responded to this review, July 19, 2013
Thank you for taking the time to write us a review.

Happy to hear that you had a nice stay and that the hotel was convenient for either business and leisure.

Taxi services in Madrid are really affordable compare to other European cities. On top we offer a complimentary shuttle bus 3 times a day to the city center and the metro station Alameda de Osuna y located 5 to 10 minutes walking distance with direct line to Gran Via Aera.

I hope to welcome you again soon to the Hilton Madrid Airport.

Alessio Colavecchio
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Madrid Airport

Property: Hilton Madrid Airport
Address: Avenida Hispanidad 2-4, 28042 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Business Hotel in Madrid
#43 Family Hotel in Madrid
#43 Romantic Hotel in Madrid
#57 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Madrid Airport 5*
Number of rooms: 284
Official Description (provided by the hotel):
The stylish Hilton Madrid Airport hotel is just minutes from Madrid Barajas International Airport and the bustling cosmopolitan city of Madrid. Take advantage of the complimentary shuttle service to and from the airport and stops at attractions or use the nearby Metro station as your link to the city of Madrid.Indulge in a fantastic selection of rooms at this Madrid hotel which include impressive marble bathrooms, flat-screen LCD or plasma TVs and wireless internet access. Guest rooms feature heated floors and floor-to-ceiling windows. Executive, deluxe and relaxation rooms offer complimentary access to the Executive Lounge. Enjoy a suite that offers a separate living room and fluffy bathrobes for your comfort and convenience. Refresh with a swim in the hydrotherapeutic pool and exercise in the fully equipped fitness center.Consider the self-contained Convention Center located in the North Tower of the Hilton Madrid Airport for business conferences, celebrations and stylish Madrid weddings. Host up to 450 guests in space that includes a board room and elegant ballroom, making this Madrid airport hotel an ideal location.Savor sumptuous Mediterranean cuisine in the Reserva Grill Restaurant and enjoy tantalizing tapas and a glass of Rioja in the Ferrum Bar. ... more   less 
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Also Known As:
Hilton Madrid Airport Hotel Madrid
Hilton International Madrid Airport
Madrid Hilton

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