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“Great Hotel”

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Hilton Madrid Airport
Ranked #80 of 440 Hotels in Madrid
Certificate of Excellence
Reviewed October 12, 2012

A wonderful hotel. Doesn't look like much from the outside but the inside is a beautiful, modern atrium-style. Great breakfast included. Staff helpful and friendly. Very close to airport but difficult to find in a rental car.

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Galahotels.com
Thank stuartjy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Guest Relations Manager at Hilton Madrid Airport, responded to this reviewResponded October 16, 2012

Thank you very much for your feedback.

I can see that the hotel has fulfilled your expectations. We really appreciate our guest’s comments about the hotel style, breakfast and service. Did you have dinner in the hotel? Ferrum Bar offers a delicious typical Spanish tapas made by our Chef Pedro Corredor. If you decide to stay again with us do not hesitate to contact us in advance to give you tips and guide you to the hotel.

Looking forwarded to welcome you back.

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1,844 - 1,850 of 3,182 reviews

Reviewed October 9, 2012 via mobile

We recently stayed one night at this hotel. Our room was perfect if you overlook the view. Location is in a semi industrial part of the city near the airport. Other than that, it was perfect. Best breakfast I have had in a hotel in many years. Highly recommended.

  • Stayed: August 2012
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Thank Dauphindave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Guest Relations Manager at Hilton Madrid Airport, responded to this reviewResponded October 15, 2012

Thank you very much for sharing your experience with us.

Great news to hear that the breakfast is the best you have had in many years, as you mentioned. I hope you found convenient the shuttle service to the airport. I suggest you to use the complementary service shuttle in your next stay with us. It drops you in the city centre.

I would like to welcome you back to Hilton Madrid Airport, maybe with bit longer stay.

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Reviewed October 9, 2012

A high quality Hilton. Far enough from the airport to have no noise, and near enough to be convenient. They do car hire from the hotel, and a shuttle service to the airport, and into the city itself.

The executive lounge facilities are very good.

Beds are comfortable and facilities are good quality.

Breakfast buffet is really delicious,with lots of choice

Staff on reception, particularly Lisa, are very helpful.

Room Tip: Fifth floor is best, or fourth for executive suite Be on rear of hotel away from motorway
See more room tips
  • Stayed: October 2012, traveled as a couple
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Thank Cwyfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Guest Relations Manager at Hilton Madrid Airport, responded to this reviewResponded October 15, 2012

Thank you for your feedback.

At Hilton Madrid Airport We truly appreciate your feedback as this helps us to further improve our service levels time after time. It is nice to hear that you enjoyed the facilities, rooms breakfast and the service. I have forwarded you good comments to Lisa and the entire team they are really proud as they work hardly to exceed Hilton Standards of quality.

Looking forward to welcome you back to the hotel.

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Reviewed October 9, 2012

currently staying for 10 days and in general very impressed. The rooms are extremely good, and the communal areas are spacious and well presented. But, the staffing is where the problem comes, their dont appear to be enough of them, and the kitchen struggles hugely. We often have to wait ages for drinks and food, and have yet to have all of our food arrive at the same time, or indeed correctly. Many of the staff are excellent and friendly......just needs to be more of them.

  • Stayed: October 2012, traveled on business
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Thank DrAbraxys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Guest Relations Manager at Hilton Madrid Airport, responded to this reviewResponded October 15, 2012

Thank you for sharing this review with us.

I am happy that you enjoyed the rooms and communal areas. Regarding the staffing needs, I apologise for the inconvenient caused in the speediness of the service but this week has been a really busy week with a high occupancy. I have forwarded your comments to the F&B manager. I invite you to contact me directly for any detail about your stay.

I hope to welcome you back soon to Hilton Madrid Airport.
gm.madridairport@hilton.com

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Reviewed October 8, 2012

We have stayed in several airport hotels and as a result, tend to steer clear of them at all costs. This time we made an exception as we didn't want to go into Madrid before beginning our driving holiday in Spain. This is a beautiful hotel, especially for an airport property and almost-new. Clean modern lines and comfort are key here. Good Hilton service which we have come to expect and are rarely disappointed.

  • Stayed: September 2012, traveled as a couple
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Thank amberlower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

The Hilton Madrid is in a great location. We stayed here September 25th and being a Hilton Diamond member, we were upgraded to the Executive Lounge. I can't say enough about Mihalela, who was working there the night we were there. She was very helpful and such a pleasant person to talk to. A real plus for the Madrid Hilton. Thanks Mihalela!

This very stylish hotel is only a few minutes from the Madrids Barajas Airport.

The free shuttle service to the airport was on time and only took us about 5 minutes to get to terminal one. We had dinner in their restaurant and was very pleased. Stay here.

  • Stayed: September 2012, traveled with family
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Thank OnTheR0adAgain2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Guest Relations Manager at Hilton Madrid Airport, responded to this reviewResponded October 4, 2012

Thank you for sharing this positive review with us!

I am glad to hear that the hotel location was of your convenience. At Hilton Madrid Airport we are always pleased to welcome Hilton HHonors to our hotel. I have personally forwarded your good comments to Michaela she is really proud of it as the rest of the team. Team memebers are constantly working hard to provide an exceptional service to our guest.

Looking forward to welcome you soon to the hotel for new and unforgettable experiences.

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Reviewed October 2, 2012

The Hilton was an easy hotel to stay in for travel in and out of the Madrid airport. It was clean and comfortable. We checked into the hotel, returned our rental car and then took the subway from the airport into Madrid for a night out. We were able to see one last museum and have a wonderful dinner before heading back. The hotel was very convenient. We were able to take the subway back to a stop near the hotel and then walk to the hotel. You can also take a subway back to the airport and then catch the shuttle back to the hotel.

All in all a really good experience.

  • Stayed: September 2012, traveled as a couple
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1  Thank Kathy245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMadridAirport, Guest Relations Manager at Hilton Madrid Airport, responded to this reviewResponded October 3, 2012

Thank you very much for taking the time to share your comments with us on Tripadvisor!

I hope you had time to discover and enjoy the city of Madrid. Nice that you found the hotel comfortable and convenient. Did you use the complimentary shuttle service to the city centre? It runs 3 times per day in the morning and it drops you in the centre of Madrid. I suggest you to use this service if you decide to come back and stay with.

Looking forward to welcome you again at Hilton Madrid Airport

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Additional Information about Hilton Madrid Airport

Address: Avenida Hispanidad 2-4, 28042 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Airport / Barajas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Business Hotel in Madrid
#43 Romantic Hotel in Madrid
#43 Family Hotel in Madrid
#62 Luxury Hotel in Madrid
Price Range: $77 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Madrid Airport 5*
Number of rooms: 284
Official Description (provided by the hotel):
The stylish Hilton Madrid Airport hotel is just minutes from Madrid Barajas International Airport and the bustling cosmopolitan city of Madrid. Take advantage of the complimentary shuttle service to and from the airport and stops at attractions or use the nearby Metro station as your link to the city of Madrid.Indulge in a fantastic selection of rooms at this Madrid hotel which include impressive marble bathrooms, flat-screen LCD or plasma TVs and wireless internet access. Guest rooms feature heated floors and floor-to-ceiling windows. Executive, deluxe and relaxation rooms offer complimentary access to the Executive Lounge. Enjoy a suite that offers a separate living room and fluffy bathrobes for your comfort and convenience. Refresh with a swim in the hydrotherapeutic pool and exercise in the fully equipped fitness center.Consider the self-contained Convention Center located in the North Tower of the Hilton Madrid Airport for business conferences, celebrations and stylish Madrid weddings. Host up to 450 guests in space that includes a board room and elegant ballroom, making this Madrid airport hotel an ideal location.Savor sumptuous Mediterranean cuisine in the Reserva Grill Restaurant and enjoy tantalizing tapas and a glass of Rioja in the Ferrum Bar. ... more   less 
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Also Known As:
Hilton Madrid Airport Hotel Madrid
Hilton International Madrid Airport
Madrid Hilton

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