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All reviews rooftop bar mode room ana la santa great location tapas trendy hotel mini bar standard room bars and restaurants amazing hotel great shower rooms are small an upgrade central location loved this hotel the heart of the city city break
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Reviewed October 18, 2017 via mobile

Lovely hotel right in the centre of town. Staff helpful and friendly. Fantastic room. Great rooftop bar, although a bit expensive! Would totally recommended staying here. You can walk to all major attractions. The hotel is surrounded by unique tapas bars.

Date of stay: October 2017
Trip type: Traveled as a couple
Thank annmG1294II
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME BY MELIA MADRID Reina Victoria, responded to this reviewResponded October 19, 2017

Dear Ann M,

Greetings from ME Madrid another time!

At the first time, we would like to thank you for choosing our hotel and for sharing your comments describing your recent stay with us.

We are really proud to read that the overall experience with us lived up to your expectations and that you enjoyed the hotel and our privileged location. Your kind comments are very much appreciated and welcomed.

The whole team of the hotel work very hard every day to improve and achieve our main goal, which is to meet the full satisfaction of our customers. And we feel very glad to know that you had an unbeatable experience for your work team.

It would be a pleasure to welcome you back in a near future for third time.

Best regards,

ME for YOU Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2017 via mobile

Stayed at the beginning of October for 2 nights.
Energy room great view over the square, clean and roomy.
Very comfortable bed, with great linen, fluffy towels and an abundance of toiletries.
Radio bar amazing, service and music.
The aura team really looked after us and we found all the staff friendly and professional.
Will be back.

Date of stay: October 2017
Trip type: Traveled as a couple
Thank Natme100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Gerente at ME BY MELIA MADRID Reina Victoria, responded to this reviewResponded October 17, 2017

Dear Natme100,

Greetings from ME Madrid! We are glad that you enjoyed your stay with us and that you felt comfortable with our staff service. We really hope you had lived a satisfying ME experience and we are already looking forward to welcoming you back soon!

Once again, thank you for your nice feedback and your valuable time.

Best regards,

ME for YOU Service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2017 via mobile

Rooms a bit tight. Nice terace at the top. Nice bathroom & shower....though not so big. Great location and friendly staff (except for lady running breakfast). Our room smelled a bit but we opened the widow so it was OK.

Date of stay: October 2017
Thank Pavel19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Gerente at ME BY MELIA MADRID Reina Victoria, responded to this reviewResponded October 16, 2017

Dear Pavel19,

Greetings from ME Madrid! We would like to thank you first for your nice feedback.

We are glad that you have enjoyed your experience due to our location in the city and our staff too. However, we regret not having reached your expectations in some aspects of you stay. Be asured that we have already passed your comments to our general manager in order of being taken into consideration when improving our service.

We are looking forward to welcoming you back soon and make your next stay more enoyable!

Best regards,

ME for YOU Service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2017

Excellent hotel in a great location with a clean appearance. Very helpful staff and always welcoming. The rooms would benefit from a tea/coffee machine but excellent standard overall. The square is a great place to spend an evening and the breakfast was good value for money

Room tip: Would benefit from tea/coffee in room
Date of stay: October 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME BY MELIA MADRID Reina Victoria, responded to this reviewResponded October 13, 2017

Dear Andrew P,

Thank you so much for your nice review! It is great to know that you enjoyed your stay with us and we hope you lived a satisfying ME experience.

Thank you once again for your feedback and your nice recommendation! It would be awesome to have you back soon!

Best regards,

ME for YOU Service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2017

We stayed at the ME Madrid at the beginning of October. This was our first visit to Madrid. We loved our visit and especially loved the ME Madrid Hotel! It was centrally located and made sightseeing, shopping, eating and exploring fun and easy. The hotel staff, from front desk to service people, were all friendly and helpful. They assisted in booking a flamenco dinner show for us. It was breath taking, amazing and passionate. An experience worth seeing. Everything about the ME was wonderful. The lobby and hotel are beautiful, as is the rooftop terrace and bar (lots of fun, great DJ and amazing drinks)! Our room was spacious, clean, comfy bed and amenities. We we were greeted every time we exited and entered by desk, staff and door personnel. What can you say about a truly luxury experience, except it was an outstanding and exceptional experience! Give the ME Madrid a visit. I know you won't be disappointed.

Date of stay: October 2017
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMadrid, Manager at ME BY MELIA MADRID Reina Victoria, responded to this reviewResponded October 12, 2017

Dear traveler John D,

Greetings from ME Madrid!

At the first time, we would like to thank you for choosing our hotel and for sharing your comments describing your recent stay with us.

We are really proud to read that the overall experience with us lived up to your expectations and that you enjoyed the hotel and our privileged location. Your kind comments are very much appreciated and welcomed.

The whole team of the hotel work very hard every day to improve and achieve our main goal, which is to meet the full satisfaction of our customers. And we feel very glad to know that you had an unbeatable experience.

It would be a pleasure to welcome you back in a near future.

Best regards,

ME for YOU Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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