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“Excellent” 5 of 5 bubbles
Review of Room Mate Mario

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Room Mate Mario
Ranked #44 of 444 Hotels in Madrid
Certificate of Excellence
United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Excellent”
5 of 5 bubbles Reviewed January 8, 2014

A big smile welcomes you as you walk in. The bedroom (junior executive) is quite big. Bed really comfortable. The shower is really big. I dont usually like the soaps, shampoos...they give you in hotels, but these ones were really nice. My only but was the tv. Such a great room deserves a better and bigger tv. The breakfast is delicious. You can have eggs, cereals, croissants, toasts....anything you can imagine. The coffee is good. Also it is located 5 minutes walking from Puerta del Sol.....excellent hotel. Not expensive. Excellent people working there. Oh!! instead of the bible you can find in some hotels, you will find the Universal Declaration of Human Rights. I love that!

Room Tip: Any kind is good.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank PilarSpain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofiaTsoumas, Director de Recepción at Room Mate Mario, responded to this review, January 21, 2014
Dear Guest,

Thank you so much for such a nice review!
We are really glad to see that you enjoyed your stay with us.
Do not doubt in contacting me if you require a new booking in Madrid.
Hope to see you again!

Sofia Tsouma
Front Desk Manager
Room Mate Mario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,762 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Wellington, New Zealand
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed January 5, 2014

Great location and facilities. Excellent value for money. Stayed three nights over Easter. The staff were really nice and easy to deal with. There is not much more to say really. Will definitely be back.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aidan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofiaTsoumas, Director de Recepción at Room Mate Mario, responded to this review, January 7, 2014
Dear Aidan,

Thank you very much for your time and comment your stay with us.
We are really glad that you enjoyed it!
All the staff hope to see you in futures dates. I´d be grateful you could contact us directly to make sure you enjoy a great experience.

Kind Regards,

Sofia Tsouma
Front Desk Manager
Room Mate Mario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed January 4, 2014

Wonderful reception staff, large safe to fit laptops, good internet connection, very good breakfast, good location.

The mattresses are low-quality and barely acceptable; they make a slight crunchy sound and are rather short for tall persons. Noisy fan in bathroom (but at least there was a fan).

The hotel claims to be a 2-star only, so from that standard it is very good. It could almost pass as a 3-star.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Europhile_Pacific
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofiaTsoumas, Director de Recepción at Room Mate Mario, responded to this review, January 7, 2014
Dear Europhile,

Thank you for including your review about Mario.
We take note of all your comments, so we can improve our attention to our customers. In fact, we are in process of changing all hotel mattresses.

Hope to see you back again!

Sofia Tsouma
Front Desk Manager
Room Mate Mario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 3, 2014

I have found this hotel via tripadvisor so wanted to leave a comment and other travelers would benefit the way I do … I generally look for a clean place ( extra clean ), somehow modernly designed , centrally located with a service standard to match my bill..I can easily say Room Mate Mario meets all these perfectly well and would never hesitate to come back again.. Firstly you can not beat this location , steps away from Teatro Real , Puerto Del Sol , Mercado San Miguel and Plaza Mayor .. longest would take 5 minutes on foot.. just in the middle of all attractions yet its very peaceful … Rooms are nicely decorated and spotless clean , I have stayed in a single room which is just enough size.. Bathroom is also quite good with some cool amenities ( wasabi shampoo ) … A mini bar , safe and a tiny size LCD TV ( little bigger than a tablet :))) is available in the room .. I have not tried the breakfast but just checked the room and the buffet , it all seem reasonable given the 7 Euro price. I wanted to try some authentic food in the morning so just went out. My check-in and all concierge needs fulfilled perfectly and never had language problem .. 2 of the ladies I met at the reception desk were great explaining everything I need in a very friendly way..Thnx to them .. For the price I paid , I do not think I can find a better place … this is my second time in Madrid , If I come back again , will not look for a place , This is it…highly recommended ..

  • Stayed January 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SerdarUcel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofiaTsoumas, Director de Recepción at Room Mate Mario, responded to this review, January 7, 2014
Dear Guest,

I have just read your great review, I would like to say a big thank you because our best awards are comments like yours.
Please feel free to contact me directly if you decide to come back!

Mario will be waiting for your next visit.

Sofia Tsouma
Front Desk Manager
Room Mate Mario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed December 18, 2013

Great hotel, superb location. The rooms are clean and funky. Helpful and enthusiastic staff. Breakfast is generous and high quality. Difficult to beat at the price.
.....................................

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gregelvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofiaTsoumas, Director de Recepción at Room Mate Mario, responded to this review, January 21, 2014
Dear Guest,

We will be waiting for you on your 4th visit!
Thank you very much for let Mario be part of your trips in Madrid.
Please feel free to contact me for a new reservation.

Kind Regards,

Sofia Tsouma
Front Desk Manager
Room Mate Mario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anacortes, Washington
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed December 18, 2013

Our room, with a balcony, overlooked the pediatrician walkway and Constitution Square. We were third floor & bothered not one bit by the almost all night street noise. In fact it was quite entertaining. Great central location and only a short walk to the stop for the Madrid City tour bus - and that is a must. We felt very safe walking the various side streets and looking in shops. We were warned by friends to watch carefully for pick pockets & we had no trouble. This hotel served an excellent buffet breakfast.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 611Marty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofiaTsoumas, Director de Recepción at Room Mate Mario, responded to this review, January 21, 2014
Dear Guest,

Thank you for sharing your experience in Tryp Advisor.
We are glad to see that you enjoyed your stay with us and hope to see you again in your next visit to Madrid.

Kind Regards,

Sofia Tsouma
Front Desk Manager
Room Mate Mario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, Wales, United Kingdom
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed December 13, 2013

Delightful 3 night stay at Room Mate Mario. The hotel is ideally located just off the Plaza Isabel II, and around the corner from the Royal Palace. The rooms basic are compact, but clean and comfortable, and have every amenity you need. The hotel is peaceful and in a quiet location, which is surprising as it's so close to the hustle and bustle of Calle Arenal. The staff are gracious and friendly, and cannot do enough for you. The breakfast is enjoyable and satisfying.
For those on a budget it's a perfect hotel for a short break in Madrid!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Natalie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofiaTsoumas, Director de Recepción at Room Mate Mario, responded to this review, February 11, 2014
Dear Natalie,

Thank you very much for sharing your comments in Tripadvisor.
We are really glad you enjoyed your stay with Mario.
Hope to see you during your next visit to Madrid.

Kind regards,

Sofia Tsouma
Front Desk Manager
Room Mate Mario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Room Mate Mario

Property: Room Mate Mario
Address: Calle Campomanes 4, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#48 Romantic Hotel in Madrid
#52 Business Hotel in Madrid
#54 Family Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:2 star — Room Mate Mario 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Room Mate Mario Madrid
Room Mate Mario Hotel Madrid

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