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“Chic and central.”
Review of Room Mate Mario

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Room Mate Mario
Ranked #42 of 441 Hotels in Madrid
Certificate of Excellence
Reviewed May 21, 2013

What an ideal location for this city centre hotel. Set in a side street near to the Opera, this hotel has all you need for the short city break. The rooms are 'boutique' in style well set out and very comfortable. Breakfast was buffet style and the staff were friendly and welcoming.

  • Stayed: April 2013, traveled as a couple
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Thank 64Rod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this reviewResponded May 23, 2013

Dear Rod,

With your nice words, you have given us the best award that we can receive!

Thank you so much for sharing your review!!

See you again in Mario!!

Regards,

Nora Arrizurieta
Front Desk Manager
Room Mate Mario

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed May 9, 2013 via mobile

Stayed 4 nights at the beginning of our Spain trip. Loved the location - we walked to all the major museums, shopping and our favourite market San Miguel. Rooms are very stylish - we had booked a junior suite. Our room overlooked the street and was sometimes noisy at night so if you are a light sleeper ask for a room overlooking the courtyard. Something we would have liked in our room is a kettle. We would definitely recommend as an accommodation option in Madrid.

  • Stayed: April 2013
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Thank RandRPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this reviewResponded May 13, 2013

Dear Mr. Perth

Thank you for sharing your experience with Mario with other tripadvisor readers.

We are really grateful with your nice words about our location and rooms.

For your next stay, we can show you another junior suite, but overlooking the courtyard, that could be more quiet for you.

You can also ask for a kettle in the front desk whenever you want. We have two free for our customers.

Best regards;

Nora Arrizurieta
Front Desk Manager
Room Mate Mario

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2013

I wanted something clean and simple for our 4 night trip to Madrid and this place was perfect. The location could not have been better and we only paid around £75 a night. We didn't have the breakfast, but we could have for an extra 6 euros each. The room was always clean, the wifi was fast (and free) and the service at the desk was excellent. I suppose some people may have called our room small, but compared to London standards it was definitely large.

The only disadvantages were not having an iron/ironing board, no shower curtain (there was a bit of a wall thing but it didn't really do the job), and the shower temperature could be a little temperamental. Other than that the room was quiet, except for when the cleaners were banging about in the morning.

We wanted to try and walk as much as possible in Madrid, and this hotel made that possible. We only got the Metro two or three times and it was very simple with the Opera station almost on the doorstep of the hotel. We never had to get a taxi anywhere.

I would recommend this hotel to friends and would definitely stay here again.

  • Stayed: May 2013, traveled as a couple
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Thank Sara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this reviewResponded May 6, 2013

Dear Sara,

Thank you very much for a very comprehensive review!

We will share with all our staff, because that means we are doing our job well!

For your next stay, you can always request an iron (including an ironing board) from reception when you want, and we are here just to help you, if you require any help, let us know!

We hope to see you soon in Madrid!

Nora Arrizurieta
Front Desk Manager
Room Mate Mario

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2013

Very well located, right in the center of Madrid, 2 minutes away from metro station Opera and walking distance from Sol, Gran Via, Palacio Real, etc. Rooms are spacious, beds are very comfortable, bathrooms are clean and everything is modernly decorated. I really liked it.

  • Stayed: December 2012, traveled as a couple
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Thank Mamiko812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this reviewResponded May 2, 2013

Dear Mamiko,

Thank you for sharing your stay by tripadvisor!

See you in Mario again, and if you miss him, try a new "Room Mate Experience" in Room Mate Vega, in Salamanca!!

If you need anything, it will be a pleasure to help you.

Best regards;

Nora Arrizurieta
Front Desk Manager
Room Mate Mario

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2013

Last time I visited Madrid with my father so couldn't get any time from business talks. But this time, it was wonderful and I had one complete day for visiting destination and rest for business talks. I booked this accommodation on the basis of its star rating, but it was far above than that. Amazing décor of the rooms, lovely staff, and delicious food all was beyond my expectations. Services were very prompt and staff was very attentive all the times. Staying here was really a lovely experience and I would highly recommend it.

  • Stayed: January 2013, traveled on business
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Thank Nisha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this reviewResponded May 1, 2013

Dear Nisha,

It is so nice to "hear" that you have really enjoyed your stay with Mario...

Thank you so much for your nice words.

Hope to see you again here, with a new lovely Room Mate Experience!!

Nora Arrizurieta
Front Desk Manager
Room Mate Mario

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2013

Let’s start with the good things about this hotel, because it does have plenty : a very good location close to metro station “Opera”, fairly easy to reach from the airport; close to shopping street and Palacio Real. Plenty of cafés and restaurants nearby.
Staff at reception were very friendly and helpful.
We checked into room 212 which was a rather large room with twin beds, a large build-in wardrobe in which you’ll find a safe deposit box and a (full) minibar, a small desk with a chair and a luggage rack.
A bit spartan, indeed.
It would have been nice to have a seating area with 2 arm chairs e.g.
There was 1 window towards an air shaft = barely any daylight; no street noise of course, but even though it was very sunny outside we had to have the lights on to see what we were saying.
What bothered me was the sound reverberation in the hallways; some people think they are the only ones in the hotel, come in late at night & talk out loud, bang the door; the insulation of the corridors is not sufficient and doesn’t absorb some of these noises, so, be prepared to be woken up in the middle of the night by late arrivals.
The bathroom was very tiny with a sink partly hidden behind the door, a toilet and a bathtub. 2 towels per person, no washcloth.
The shower head was a bit funny : small and the water jet was hard and sometimes hot, sometimes cold. Didn’t make you stay in the shower for too long. (But maybe that was the purpose)
The website promises an alarm clock and an enlarging mirror in the bathroom, but definitely not in our room. No paper tissues either.
The mattress was too hard for me get a good night sleep.
Buffet breakfast (incl. in our room rate) was nice; 2 kinds of rolls, 2 kinds of bread, eggs and bacon, cold cuts, cheeses, tortilla, cake, croissants and Danish, fruit juice, yogurt, fresh fruit, coffee and tea etc. good and plentiful.
If you’re not too demanding and not paying too much (= not more than 85€), then I guess it’s OK.
But my feeling is : the website suggests more than you get.

Room Tip: On the street side, for more day light. (It's not a busy street)
See more room tips
  • Stayed: April 2013, traveled as a couple
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    • Cleanliness
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Thank dezdemona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this reviewResponded April 26, 2013

Dear guest,

First of all, I would like to express our most sincere appreciation for taking the time in writing regarding your stay at Room Mate Mario through Booking.

We try our best to improve our service day-to-day.

We want that our guests have a pleasant stay in our hotel and that they can enjoy a great and unique “experience Room Mate”. Your reviews help us to know the things that we must change or improve.

For your next stay, maybe we can try to show you another room, in another area, that could be more suitable and quiet for you.

Do not doubt in contacting me if you require a new booking in Madrid. In this way I hope that we can offer you the service that you expected.

Regards;

Nora Arrizurieta
Front desk manager
Room Mate Mario

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2013

We stayed here for just two days during our trip in Spain. It was a short and wonderful visit. We had everything at this place, which we were looking for our stay. Quality of accommodation, services and food, all was perfect here. Artistically decorated rooms and lobby of the building impressed my husband a lot. I too liked it. Will definitely recommend this hotel to all my near and dear ones.

  • Stayed: March 2013, traveled as a couple
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Thank Dalia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nora_Arrizurieta, Director de Recepción at Room Mate Mario, responded to this reviewResponded April 24, 2013

Dear Dalia,

Thank you for your beautiful review about your room mate in Madrid, Mario!

Choose your new room mate for your next trip with us!

If you need help (hope in a near future) let me know.

Best regards,

Nora Arrizurieta
Front Desk Manager
Room Mate Mario

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Room Mate Mario

Address: Calle Campomanes 4, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#48 Romantic Hotel in Madrid
#52 Business Hotel in Madrid
Price Range: $73 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Room Mate Mario 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Room Mate Mario Madrid
Room Mate Mario Hotel Madrid

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