Just back from our first trip to Madrid. The location of the hotel is excellent we could walk everywhere. The staff go out of their way to be polite and offer any advice or guidance There are parts of the hotel such as carpets that could do with replacing but generally it was very clean and well maintained. We werent happy with our initial room and although they were full that night - as soon as one was available the following morning they knocked on our door to take us to new room and ensured we were happy with it.
The breakfast although fairly basic was adequate for our needs and the fact it was available until 12 meant we only ate out once each day. Santa Ana square is packed with great bars and restaurants with excellent tapas to choose from.
Overall the hotel is good value for money and we would recommend it for the location and staff.
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- Also Known As:
- Room Mate Alicia Hotel