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“not a 5 star hotel for the lack of belly boy!!!”
Review of Hotel Abalu

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Hotel Abalu
Ranked #310 of 435 Hotels in Madrid
London, United Kingdom
1 review
“not a 5 star hotel for the lack of belly boy!!!”
Reviewed April 21, 2013

I enjoyed the ultra modern design concept of the decor in contrast to the ornate architecture of the historic district. I also liked the proximity to shopping, sites, and transportation. Breakfast was delicious and plentiful. The staff was helpful and friendly.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank catherine c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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415 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cheshire, UK
Level 4 Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed April 20, 2013

All in all, this was a convenient hotel for us for a city break. The service was excellent, but – sadly – called upon mostly to address our dissatisfaction with the noise coming from the adjacent building. The staff are however very accommodating and polite.

The rooms are very arty, although small and an acquired taste. Very limited choice at breakfast.

  • Stayed March 2013, traveled as a couple
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Helpful?
Thank JacQCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed April 10, 2013

Nice property, right on the Gran Vía.

Views can not be beat. Rooftop nightclub is just stupid amounts of fun, dancing & drinking until 5AM when I gave up and went home. No idea when my friends finally packed it in, but I didn't see them until 3PM the next day.

Thats what we exactly got from our 65m2 Cool Corner Suite even though we 'only' booked the Fantastic Suite which should be 3m2 smaller and less view. I did expect that it took quite awhile to reach the parking! No, its a few meters away from the hotel!

Room Tip: book a standard suite normally they upgrade you at the arrival.
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank timr245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shibuya, Japan
1 review
Reviewed February 26, 2013

we were travelling in group... so i will talk from my personal opion in english as not many japanese leave reviews....

We found the hotel perfect for us as rooms were extremely large in the middle of the city, clean, clean and fantastic shower and bedding.

Rooms are also provided with free internet access in the tv and films and music also for free using smart tvs.

We will recommend to all the japaneses travelling to madrid.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank takido d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
1 review
Reviewed February 17, 2013

I very much liked the design of the building and it was in a perfect location both for local shopping, restaurants and of course the tapas, the room was magnificent and the views out across the street were spectacular, the reception staff were in particular very helpful but generally the staff throughout the hotel were very helpful, the bar area was excellent with good service too.

The breakfasts were excellent, good choices the gym was excellent with a good variety of machines all round

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank andrew s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Segovia, Spain
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 4, 2013

After arriving in our hotel suite, I left my friends and my luggage in the room and then I went out for a nice evening, leaving my friend sleeping in the room. When I arrived back from the evening I walked into my room to discover that almost EVERYTHING had gone. My friend had asked to change room because she was scared (which they charged for and then did NOTHING) as while she was asleep a stranger had walked into our room due to faulty locks and stolen everything of value that they could see.
When I went to speak to the reception they DID NOTHING and told us that they could not help us. I 100% advise no one to stay in this hotel, it is simply not safe.
There is a police report which I filed just after the event to prove the authenticity of this statement.

  • Stayed January 2013, traveled with friends
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Helpful?
4 Thank Mariekk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
habal, Assistant Manager at Hotel Abalu, responded to this review, February 12, 2013
Google Translation
Dear guest,

We apologize for the inconvenient that you had during your stay, but we would like to complete all the history of what happened that night.
The friend that was sleeping in your room and said that somebody entered in the room (the supposed burglar enter to the apartment, opend the fridge, take a beer and drink it, turned on the lights and when he saw somebody in the apartment he was surprised and asking apologizes he run out of the apartment),then your friend came to the Hotel (we remind that you were not allocated in the Hotel, you were allocated in an apartment out of the Hotel building without a Reception service,as it is not a Hotel structure, and it was what you booked) and the receptionist at night in the Hotel gave her a room (and we would like to inform you that WITHOUT any cost). She forgot to lock the room when she left the room (and even when she was into) , and you informed us that two backpacks were stolen of your room (that she left opened again the second time) and when the rest of your friends came to the Front Desk (with a clear alcohol intoxication) we phoned to the police and the said that you had to go to the police station to report it. When you were there, other friend of yours FOUND your backpacks, as it appear in the police report.
Later you informed to the Front Desk that a mobile phone dissapeared finally .
We informed you that although we had an insurance for all the risks that may occur in our appartments (we remark that it was not the Hotel) they would not accept your claiming as there was not any violence or damage in the door or lock, it just was due because the door was left opened.
We regret if finally you lack of anything of your things, but it was all really a strange situation.
Our company provide all the necessary things to safe the goods and phisycal integrity of our guests, but as in any house it is necessary to close and lock the door when you left it and we could not check any damage or burglary joined to an advanced alcohol intoxication takes us to conclude that we are not responsible for that possible burglary.
In anycase our will be difficult to solve it as there are not any burglary evidence or phisycal description. We will maintain you informed if we had any new.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Madrid hotels

Dusseldorf, Germany
Level 5 Contributor
52 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 1, 2013

I strongly recommend this hotel well apartment. The deco is modern fashion and original. The suite has room to sleep 6 and has a full kitchen. The super bathtub with jets in the bedroom was great. The location could not be better as it is surround by trendy bars and restaurants and is only a 5 minute walk to Sol.
I will be back!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WyanIbiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
habal, Gerente at Hotel Abalu, responded to this review, February 11, 2013
Dear guest,

THANKYOU for such a nice review about your stay with us. We are so glad to find out that you enjoyed that much your stay in Abalu. I have forwarded your comments the rest of the team who are so happy to see that the daily effort is rewarded with comments like yours. Thank you again and would like to see again soon.

All the best

Antonio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Abalu

Property: Hotel Abalu
Address: Calle Pez 19, 28004 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#172 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Abalu 4*
Number of rooms: 30
Official Description (provided by the hotel):
Boutique Hotel in Madrid's Center ... more   less 
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Also Known As:
Abalu Hotel Madrid

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