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“Good priced nice hotel”

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Jardin Metropolitano
Ranked #67 of 438 Hotels in Madrid
Certificate of Excellence
Reviewed May 6, 2012 via mobile

we enjoyed our staying in this hotel. Staff was friendly, rooms are clean and big,breakfast is okay and close to metro so good value for money. Only problem you must be prepared is the noises you can here from your neighbour room. You can here clearly if your neighbour snoring, talking, coughing etc. Just like if you would live with them in the same room. That can be quite embarasssing. Otherwise it is a good hotel to stay.

  • Stayed: May 2012
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1  Thank Nagy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this reviewResponded September 10, 2012

Dear guest.
Many thanks for sharing your opinion at Tripadvisor.
We are happy to read that you enjoyed our location, our breakfast and the size and cleaning of our rooms. Regarding the noises, please note that we are already making the relevant studies to isolate all our rooms, and these jobs will be carried out as soon as possible.

Many thanks for your opinion which with no doubt will help us to improve.
We hope to welcome you again at our Jardin Metropolitano hotel or at any other of our hotel chain, VP hotels.

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133 - 139 of 558 reviews

Reviewed May 6, 2012

The Jardin Metropolitano had been recommended to me and it completely lived up to my expectations. A very responsive front desk, a very nice interior (the interior courtyard and glass elevators), and an overall nice and friendly atmosphere.

The room was great as well. Hardwood flooring (finally, no grungy hotel room carpets!), a small balcony, and a comfortable bed. Lots of space, too. Bathroom was larger than what you'll usually find, clean and well maintained.

Breakfast was including in my booking, and the selection of the buffet was quite good. Also offered omelettes cooked-to-order.

Transportation-wise, the Cuatro Caminos station is just steps away and connects you directly to the city center. It's also easy to get to the airport from here. Very good strategic location!

Overall, very much recommended place to stay. Definitely would stay here again!

Room Tip: Higher floors, facing the backside, away from Av. Reina Victoria.
  • Stayed: March 2012, traveled on business
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Thank ZwennK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this reviewResponded June 20, 2012

Dear guest,
Many thanks for the opinion you have shared at Tripadvisor about our VP Jardín Metropolitano.
We are very happy to read you enjoyed our room and the breakfast buffet. We are also very happy overcoming your expectations and we would definitely enjoy if you come back again!
Thank you once again for sharing your opinion at TripAdvisor about VP Jardín Metropolitano.

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Reviewed April 21, 2012

A wonderful hotel. We had a lovely stay in April. The staff were very friendly and extremely helpful. The rooms were beautiful and very clean. I have no fault with this hotel at all. Would definitely recommend ++++++

  • Stayed: April 2012
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Thank Pixdix09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this reviewResponded June 20, 2012

Dear guest,
We would like to thank you for your time giving us you opinion about VP Jardín Metropolitano.
It is great that you find us “a wonderful hotel”! We transmitted your comment to our staff and they are really happy about it.
We will very happy if you choose VP Hoteles again your next time in Madrid.
Once more, thank you for the comment.

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Reviewed January 3, 2012

I recently stayed here with friends over the Christmas and New Year period.

We booked a triple room - which was huge, with comfy beds and a lovely outlook onto the street below. The room was cleaned daily and was spotless, even though we caused a bit of mess (buying food from the local supermarket and leaving crumbs in various places). Staff were helpful - providing us with extra wine glasses etc when we asked.

The location was also really good - not in the city centre but on a direct line so we had a 1 min walk to the tube and then maybe 7-10 min tube ride to Plaza del Sol. It was also on the direct line for museums, city parks, shopping etc.

My only moan would be there were no tea and coffee making facilities in the room. However there is an excellent coffee shop nect door where you can get cafe con leche and other such drinks very cheaply.

Would I stay here again? Yes.

  • Stayed: January 2012, traveled with friends
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1  Thank Claire T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this reviewResponded April 23, 2012

Dear Guest.
We just wanted to thank you for the opinion you have shared about our VP Jardin Metropolitano hotel in Trip Advisor.
We are happy to read that we reached your expectations. Many thanks for sharing the tips about our location since it is really interesting for other possible clients to know that we have direct access to the historic center of Madrid by Metro, which it is only 100 meters from our front door.
We really hope to see you again very soon at any of our VP hotels.

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Reviewed November 26, 2011

Nice rooms, great location next to the metro but the biggest problem is noise. You can hear everything that is being said in the adjacent rooms. The walls are paper thin. Otherwise a nice hotel.

  • Stayed: November 2011, traveled on business
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2  Thank Gavin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin Metropolitano, responded to this reviewResponded December 6, 2011

Dear Guest,
First of all we would like to thank you for your time in giving us your opinion about our hotel.
We are sorry if we did not cover your expectations regarding the soundproofing of your room.
We are willing to solve this problem as soon as possible and are already conducting the relevant studies in all our rooms to indentify the ones that have soundproofing problems, with the goal to invest whatever is necessary to guarantee a total isolation. Please do not hesitate to contact me for further reservations you may need at our hotel and we will offer you different options of rooms for your choice, so that you may choose the one that will guarantee your rest.
Best Regards:
Sandra Serrano
Quality Department

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Reviewed November 11, 2011

We stayed ( myself and two adults sons ) at the Jardin Metropolitano
Location is excellent with metro and buses infront of the hotel and not far from the city by metro. Shops, restaurants all around the hotel. check in and out is very fast. Reception staff is friendly smiling all the time and will help you with all your requests. room was very big with one king bed and one sofa bed. beds are comfortable room was clean. bath room was clean but not enough soap, shampoos or towels for 3 adults. I had trouble using the safe, not user friendly.. WiFi was free but slow. If i am in madrid again i will stay in this hotel because of price, location. excellent staff, cleaniness and comfortable and spacieus room.

  • Stayed: November 2011, traveled with family
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3  Thank ali_o_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2011

The hotel is very close to a subway station ("Quatros caminos"), from where direct lines go to the city center ("Sol", "Gran Via") within a few minutes.

Our room was quiet big with a pleasant interior design and clean. Negative: The walls between the rooms are not soundproofed, so if you have noisy neighbours you might be disturbed. Furthermore the WLAN Signal (Internet) in the room was almost non-existant.

Staff at the reception (english speaking) was very friendly and helpful.

The breakfast is rich. Unfortunately the waiter is unfriendly and very very slow.

Advice: The offical room-prices of the hotel (around 250 euros) are far above the rates which are offered on the known hotel-booking-webpages.

  • Stayed: October 2011, traveled with friends
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1  Thank Stefan801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jardin Metropolitano

Address: Avenida Reina Victoria 12 | A 100 Metros Del Metro Con Parada Directa a Gran Via, 28003 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#50 Luxury Hotel in Madrid
#55 Romantic Hotel in Madrid
#60 Business Hotel in Madrid
#71 Family Hotel in Madrid
Price Range: $85 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jardin Metropolitano 4*
Number of rooms: 102
Official Description (provided by the hotel):
It is located in the heart of Madrid's finance district, just a few meters from the AZCA business park, the Paseo de la Castellana or the Real Madrid Stadium. It has 102 spacious rooms, exceptional naturally lit conference and banquet rooms with natural light and unique indoor gardens. If offers services such as: Free Wifi, restaurant and room service, parking with special rates for our clients, gym, and large family rooms. The nearest metro stop is located only 100 meters from our front door, and connects directly with the Madrid historical center (Gran Via) in less than 10 minutes. All the rooms have been totally soundproofed in august 2014. ... more   less 
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Also Known As:
Jardin Metropolitano Madrid
Jardin Metropolitano Hotel Madrid

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