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All reviews business trip business district the hotel is conveniently located upgraded to a suite minute walk bed was comfortable stayed for nights close to the airport minibar stadium
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Reviewed December 30, 2019

We were with a tour group and stayed for 2 nights.
Looks normal outside but reception area is impressive with expensive antique cars on display such Rolls. Fee for parking
Room is compact, nice and comfortable with most amenities including deposit box. No facial tissue. Shower hose leaks and the table lamp does not work (report to front desk first night but nothing done after second night). No English broadcasting TV channels even the listing shows “CNBC Europe and CNN International” which confirmed by front desk. Basically you don’t have TV to watch the news. Breakfast is quite nice with freshly squeezed Orange
I would have upgraded to 3\5 had the leak been fixed

Room tip: No English Channel on TV
Date of stay: December 2019
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Benfamily11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPDome, Director de Relaciones Públicas at Hotel Dome, responded to this reviewResponded January 6, 2020

We sincerely regret that your experience has not been as satisfactory as we would like. We will consider your comments to improve as much as possible. We remain at your disposal and hope you come back soon and we can increase that score.

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Reviewed August 6, 2019

This hotel was great value for a one or two night stay. The rooms are a little small but clean and bright. The bed was comfortable and the room had most of the main amenities including aircon, large tv screen and fridge, good shower etc. Whilst I was at the hotel there was a classic car display in the main lobby and lounge area, all f which are apparently owned by the hotels owner who is obviously a car fan! The breakfast I ordered via room service was disappointing however, the bacon came with mini chorizos and all tasted of the greasy chorizo. I was given scrambled eggs not fried or poached. No salt or pepper. Toast was white bread not brown. Fruit was uninteresting. Asked for a black coffee and received a small espresso. Orange juice was good but not chilled.
However all the staff were friendly and helpful and overall I would rate this 4 star and a good value hotel for a short or business visit.

Date of stay: August 2019
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPDome, Director de Relaciones Públicas at Hotel Dome, responded to this reviewResponded August 26, 2019
Google Translation

Estimado huésped, muchísimas gracias por compartir su gran valoración con nosotros, así como por sus amables comentarios. Nos alegra saber que disfrutó de nuestros diversos servicios y tomamos buena nota de sus observaciones para mejorar en todo lo posible ¡Esperamos tenerle de vuelta muy pronto!

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Reviewed July 12, 2019 via mobile

The hotel is conveniently located rather close to the airport. Large lobby, good service. Very spacious room with a kitchen and a very comfortable bed. The hotel has an outdoor swimming pool and a top terrace with a bar (even if -unfortunately- I had not the time to pay a visit). The breakfast is a little bit poor in my opinion for such an hotel expect for the freshly squeezed orange juice and the tasty croissants. Car theme pervades the ambience.

Date of stay: July 2019
Trip type: Traveled on business
Thank Alerock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPDome, Director de Relaciones Públicas at Hotel Dome, responded to this reviewResponded August 26, 2019
Google Translation

Estimado huésped, muchísimas gracias por su gran valoración y amables comentarios. Anotamos sus observaciones para mejorar en lo posible. Nos alegra saber que pudo disfrutar de nuestros diversos servicios y que se encontró atendido adecuadamente por nuestro personal. ¡Esperamos tenerle de vuelta muy pronto!

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Reviewed January 22, 2019

The hotel was conveniently located for an event I had in Madrid but beware that it is in the middle of major roads and has absolutely no charm at all but this is not what you expect from this hotel. What you get and you expect in good wi-fi and responsive reception. These were good and helpful. They even came to pick me up the airport with free transfer, was a life saver as taxis are on strike in Madrid at the moment. However I hardly could not sleep this morning as someone took a shower at 6 am and it was extremely noisy. As I am speaking I hear someone snore like if this person was in my bed.
Yesterday I was served a cheese sandwich with cheese that I would through away as too dry and old... the end of the cheese you see the kind? and I love manchego usually... The barmaid who prepared the sandwich was friendly but he made the sandwich to order and probably knew what he was putting (either had no choice or thought I would not mind as a tourist not speaking Spanish)

The shower was the worst I ever had with cold (freezing) and hot (boiling dangerous) changes and no pressure to add to this.

My scarf was also stolen in the lobby apparently no cameras to see who took it...

How come they have 4 stars? It is more like a bad 3 stars. Sorry to say this but you need to redo the insonorisation and the shower system. I did not see roomservice menu although they claim to have this. My view was on a wall.... I like the fact the the floor is not carpet but wood.And when I asked for hangers because I had none they brought me some promptly.

Date of stay: January 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank zazageneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPDome, Director de Relaciones Públicas at Hotel Dome, responded to this reviewResponded August 26, 2019
Google Translation

Estimado cliente,sinceramente sentimos no haber podido cumplir con todas sus expectativas, lamentamos las molestias. En cualquier caso, le agradecemos que se tome un momento para darnos su opinión y trasmitirnos sus variados comentarios, de los que tomamos buena nota para mejorar en todo lo que podamos.

Ojalá tengamos ocasión de volver a tenerle alojados y podamos incrementar su valoración.

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Reviewed January 7, 2019

Stayed two nights whilst attending a conference. Located in Las Tablas it is fairly close (20 minutes) to the airport and the Feria de Madrid convention centre (therefore avoiding the worst of the Madrid traffic) but probably not so convenient for the centre of Madrid.

The reception and bar area is full of a collection of old cars?? Check-in was fairly quick, but it took a little while to get a taxi each morning. I was upgraded to a suite, which was very nice, good modern design, excellent bed, effective aircon and a great shower. Good tapas restaurant a short taxi ride away but otherwise not much in the area, the hotel bar shuts fairly early as well. Reasonable selection for breakfast but they need some more orange juice glasses!

Date of stay: October 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank Man-from-CFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPDome, Director de Relaciones Públicas at Hotel Dome, responded to this reviewResponded August 26, 2019
Google Translation

Estimado cliente, le agradecemos que comparta con nosotros su puntuación y comentarios. Tomamos buena nota de todas sus observaciones para mejorar en todo lo posible. Esperamos que vuelva a alojarse en nuestro hotel y podamos incrementar su valoración.

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