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All reviewsclean tidymetro stationnice stayhotel is locatedcity centrepuentewifisupermarkettvbath
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Reviewed December 7, 2016

The hotel was easy to get by from airport using taxi for 30 Euro. The rooms where clean and well kept. It was not too much noise either from corridor or from the street and it was very close by the subway (which I never used).
Rather small breakfast, but everything served was nice. Still a bit pricy, it is probably cheaper to take the breakfast at a cafe close by.

  • Stayed: November 2016, traveled on business
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Thank Ulf L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2016

You can book this hotel without any hesitation. The staff was very friendly. Madrid was ok. Try a visit to the retiro park. Our stay was only for 2 days so we cannot tell you much for Madrid. Near the hotel there is a free parking area.

  • Stayed: October 2016, traveled as a couple
    • Value
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Review collected in partnership with NH Hotels
Thank SpirosZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2016

We thought we reserved the NH Hotel near Madrid's Atocha station I guess we made a mistake. I kept thinking it was a great way to direct traffic to a hotel in a less busy area. Once the desk clerk discovered our mistake it was like a wall came down even though the two hotels are in the same chain. All he could say was that we were in the wrong place. The problem may have been due to the fact that English was his second language. Once he saw the this will not go well for you look on my face he changed and became super helpful getting us to our destination.

The NH SUR is not located near anything we needed. It is a 1/2 mile walk to the nearest metro and the buses don't easily get to the central city.

The lock on our room door had a problem that we discovered by happenstance. It did not lock when the door is closed. If you are inside we have to turn the deadbolt. If leaving the room after the door is closed you must put the card in the lock wait until the light turns green then remove the card. When the card is removed the door locks.

Using the card on room entry to turn on lights at night or if the curtains are closed means fumbling around to find the slot for the card.

WIRES were hanging down behind the TV.

THE wall,paper was peeling behind and below the TV.

There could have been a waist high soap / shampoo holder in the shower.

I like the fact that there was an adequate number of outlets convenient for charging devices. Bring your own adapters if needed.

Room Tip: Check locks
  • Stayed: October 2016, traveled as a couple
    • Value
    • Cleanliness
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Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2016 via mobile

The room was modern,clean and location was near the train station and bus station,due to the accomodation was limited i would have asked to change the room as the aircondition was bad and wouldn't be fixed immediately.
But it is acceptable value for money

Stayed: August 2016, traveled as a couple
Thank Yasmin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2016

I was fully satisfyed for the service/money value. Good room design, friendly staff. 7 minutes bus to Atocha station. (Of course if you are going for sightseeing the location is not the nearest, but it is about 15 minutes to get to the center by metro)

  • Stayed: July 2016, traveled with friends
    • Value
    • Location
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Review collected in partnership with NH Hotels
Thank Trip444590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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