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Rothem N
Tel Aviv, Israel

Very nice and clean

4.0 of 5 bubblesReviewed Mar 20, 2019via mobile
We stayed at the petit palace triball hotel for 3 nights.
It is located in center Madrid close to plaza Mayor, Puerta del Sol and all the nice neighbehoods. It took us few minuits to walk from the hotel to the important sites in the city. From the window you can see Promarl Gran Via🤓
The hotel is clean, the service is very good, breakfastvis tastey. The room was small but very worm and nice.
Date of stay: March 2019
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina D, Director General at Petit Palace Triball, responded to this review
Responded Mar 21, 2019
Dear Rothem,

We are very pleased to hear that your stay with us was so satifying, and you enjoyed our great location, the services provided and our delicious breakfast!

We hope to welcome you back in a near future so you can have an amazing experience with us!

Best regards,

Sabrina Puerta
Hotel Manager

Petit Palace Triball
+34 915159450
sabrina.puerta@petitpalace.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,185)
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All reviews great hotel perfect location bunk beds gran via metro la gran hotel is located the hotel is clean enjoyable stay the hotel staff walking distance metro station small room main attractions breakfast buffet primark pablo street
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Reviewed March 12, 2019

Simply excellent. clean place, service, room, location.
Recommended.
Primark 2 meters. On the gran via. Can walk everywhere . No need for transportation. Good breakfast. Service with smile! Worth the price.

Date of stay: March 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
1  Thank Explore00144339136
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina D, Director General at Petit Palace Triball, responded to this reviewResponded March 12, 2019

Thank you so much for your kind words about your recent stay at Petit Palace Triball.

We are delighted to know that you had a great stay and that you enjoyed our central location, our service and the comfortable rooms.

We hope to see you back soon!!

Warm regards,

Sabrina Puerta
Hotel Manager

Petit Palace Triball
+34 915159450
sabrina.puerta@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2019

We spent a two day city break at PPT.
Nothing fancy, very simple but we found no reason to complain.
They were very helpful at reception making good dinner recommendation (Public-very nice) and assisting us to hire bikes.

Could do with some more tv channels.

Date of stay: February 2019
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank Johnny b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina D, Director General at Petit Palace Triball, responded to this reviewResponded March 12, 2019

Thank you very much Johnny for your review about your recent stay at Petit Palace Triball.

We are glad to know that you had a pleasant stay, and we appreciate your suggestion about the tv channels so we can improve our services and provide a better experience for our guests.

It would be great for us to welcome you again in the future, please do not hesitate to contact us for anything you may need for a next reservation.

Warms regards,

Sabrina Puerta
Hotel Manager

Petit Palace Triball
+34 915159450
sabrina.puerta@petitpalace.com


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2019 via mobile

Underpromise and overdeliver seems to be the concept of this lovely Hotel, close to all Madrid Attractions, Highstreet and Restaurants.
Escaping from german Carnival my wife and I spent three nights in Triball Hotel and it all started with a very warm welcome from Pablo and Patricia.
Their friendliness and support ensured an outstanding time throughout the entire stay. That includes Pablo‘s Initiative in showing us available rooms to select between a quiet room with courtyard view or an alternative room facing the street, which was a bit more noisy but with more „exciiting“ view. We decided for the streetview option.
Patricia helped in recommendations of restaurants and booking and both, Pablo and Patricia, helped to figure out the best places to go.
On departure day, we have got late checkout and a pre-booked taxi waiting in front of the hotel.

Again: This is a three Star Hotel and the service level is of such an authentic, customer focussed, unintrusive Style, you often will not find in much higher rated accommodations.

Rooms have been very clean, indeed not too big, however, great refreshing water pressure from rain shower even on level four and beds, that have been very comfortable.
Breakfast was excellent, again much better, than expected and re-filled even Breakfast Time was almost over.
I would definitily recommend this Hotel to my Friends and Family and for sure will re-visit.

Date of stay: March 2019
Trip type: Traveled as a couple
1  Thank RainerMentz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina D, Director General at Petit Palace Triball, responded to this reviewResponded March 6, 2019

Dear Rainer,

We are thrilled about your kind words dedicated to our team regarding your recent stay with us. The entire Triball team is passionate about what we do and we work every day to ensure that all our guests have a wonderful experience. We want to be the best hosts and we are really proud when we get it, and we are happy that it is so with you.

It would be a pleasure to welcome you again in the near future, we will continue working so we can improve and provide the best service to all our guests.

Warm regards,

Sabrina Puerta
Hotel Manager

Petit Palace Triball
+34 915159450
sabrina.puerta@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2019

Well located, friendly staff and good and healthy breakfast.
Hotel and rooms are clean and offer value for money, especially the family room.
I would recomend the hotel to any of my friends. We enjoyed our stay.

Date of stay: February 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank HettyP7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina D, Director General at Petit Palace Triball, responded to this reviewResponded March 6, 2019

Thank you Hetty for having chosen us, and for sharing your experience at Petit Palace Triball.

We are pleased to hear that enjoyed our location, our tasty breakfast and the service provided.Thank you also for highlighting our cleanliness and confort.

It would be a pleasure to see you back and we hope to welcome many of your friends in a near future!!

Best regards,

Sabrina Puerta
Hotel manager

Petit Palace Triball
+34 915159450
sabrina.puerta@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2019

한국어로 전환

The hotel is clean and the staff is friendly. The subway station is also close by and it is the best place if you want to shop.

But it is located in the heart of the city center. If you are sensitive to noise, the noise of distances can be disturbed at night.

Room tip: The door of bathroom is glass. Staying in the middle of the night may interfere with sleep when using the bathroom.
Date of stay: February 2019
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank Maps43275526816
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina D, Director General at Petit Palace Triball, responded to this reviewResponded March 2, 2019

Dear guest,

Thank you so much for sharing your experience at Petit Palace Triball.

We are pleased to hear that you had a great stay and you enjoyed our central location and service provided by the whole team. We hope to welcome you back in the near future if you return to Madrid, we remain at your disposal for anything you may need for a new reservation.

Warm regards,

Sabrina Puerta
Hotel Manager

Petit Palace Triball
Sabrina.puerta@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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