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“My prefered Hotel in Madrid!”

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Iberostar Las Letras Gran Via
Ranked #45 of 443 Hotels in Madrid
Certificate of Excellence
Reviewed June 25, 2014

I come to Madrid on business oftern. I stayed in this centrally located hotel for 4 nights and really enjoyed! Great rooms, great location, great sevice, great bar, breakfast, etc. just great! I will definetely come back.

Stayed: June 2014, traveled on business
Thank Paulo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 23, 2014

Love the decor of the rooms. Surprisingly effective considering how out of the box the design is. Lovely big bathroom. Nice and attentive reception. Cute if smallish roof bar. Did not like being on Gran Via which has the charm of an Autobahn. Fortunately I did not hear the traffic noise after the second day. Breakfast included was great in nice restaurant. Gym a plus. The gay-friendly area of Chueca to the north is ok but there are nicer streets in Madrid, like Barrio de Las Letras and plaza Santa Ana. The famed Museo Chicote bar is right across the street but was empty every time I went.

Room Tip: If you face Gran Via you may need earplugs.
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  • Stayed: May 2014, traveled solo
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Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2014

We stayed here four days and were first of all very pleased by the location. It seams to be centered in the middle of everything which is great when you're walking around a lot and need a place to chill from time to time (or place your shopping). The recommendations from the receptionists was just ok (very tourist specific), but having TA this was not an issue for us. Also the Wifi only worked on our laptop and iPad, not our phones.

The room was very nice, especially the bathroom with two sinks and a tub. We had a big balcony where we could tan in the afternoon. The air condition was in great condition with variable settings for day time and night time. Spain was playing in the FIFA world cup while we were here, and the hotel invited us to watch it on TV on the rooftop with burgers (6€) and beer (3€). This was really pleasant.

The staff was pleasant and spoke good English, but didn't go out of their way to greet us when we walked in and out. The women cleaning our room always greeted us with a "hola" and a smile. They also left us something new every day: a cleaning cloth or an extra pillow case that they forgot.

The coronation of the new king also took place while we were here, and the staff informed us of this by slipping a notice under the door. They also pointed out that some streets (also the main street outside the hotel) would be closed of for many hours due to this, which was good information to get incase we were traveling that day.

All in all we were very pleased by this stay and would recommend it to others traveling to Madrid.

  • Stayed: June 2014, traveled as a couple
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Thank IngridA483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014

We stayed here for 3 nights in June. A great location on Calle Grand Via - very comfortable light and airy rooms, good shower lots of hot water , air con , safe in the room and free wifi. Very friendly and helpful lobby staff .

Great roof top bar with views over Madrid skyline.

Probably one of the best locations in Madrid as it is within 10-15 minutes easy walking distance of everywhere - bars and restaurants every where.

A very safe area and I would definitely go back .

We flew in to Madrid and took the Airport Express bus from Terminal 1 to Place de Cibles ( 20 minutes and 2 stops) which is 3 minutes walk from the hotel. The bus is excellent value runs every 15 minutes and is 5 euros. www.esmadrid.com

I can also recomend the guided tour walks of Madrid from the Plaza Mayor Tourist office at 5 euros 80 each .

Room Tip: We had a room at the back of the hotel which was very quite.
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  • Stayed: June 2014, traveled as a couple
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Thank si64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2014

We stayed here 5 days on the last leg of our Spain discovery trip, it was within walking distance to so much of what we wanted to see, plus we were able to explore neighborhoods nearby on foot as well. Large and comfortable room with a balcony that wrapped around our entire bed/living/bath area so we could step out there at night and watch the people below in the quaint streets nearby. Outstanding staff here in all ways.

Room Tip: If you like a less firm bed, ask that they put something like a foam topper on bed. Bed here was ve...
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  • Stayed: June 2014, traveled as a couple
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Thank VICKY P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2014

We stayed here back in 2009 for 4 days as the last phase of our tour of Spain. After 2.5 weeks of traveling from Barcelona-Seville-Granada-Malaga-Lisbon, we were now at the end of the road and the road led to this wonderfully central hotel. You cannot ask for a better location. The Prado (one if the very best museums I have ever visited) is only a few minutes around the corner. You also have delicious restaurants, bus stops, shops, grocery store all within a 3-5 minute walk from the hotel. You must check your schedule to see if you can catch the changing of the guard at the Royal Palace (it only sits right around the corner- 5 minutes). It is so worth it! The area right behind the hotel is like a cultural haven. The hotel itself is beautiful and the rooms are very well maintained and modern. I love the hardwood floors and that bathroom was among that best I have seen. I also love the french doors that covered the windows and the little terrace that you get to walk out on. The staff were friendly and helpful with suggestions. Overall rating 4.

  • Stayed: June 2014, traveled with friends
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Thank cbouknight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2014

My second stay at this hotel and it won't be my last. Great location within easy walk of many attractions. Plenty of interesting restuarants and tapas bars nearby. We stayed in a 6th floor suite and the bedroom upstairs was lovely and quiet. Hotel staff are very helpful and friendly. The hotel will pre-book a taxi back to the airport and this will ensure you pay the standard flat fee rate.

  • Stayed: May 2014, traveled with friends
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Thank BBtraveller11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Iberostar Las Letras Gran Via

Address: Calle Gran Via 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#19 Family Hotel in Madrid
#21 Business Hotel in Madrid
#38 Luxury Hotel in Madrid
#40 Romantic Hotel in Madrid
Price Range: $165 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Las Letras Gran Via 4*
Number of rooms: 109
Official Description (provided by the hotel):
The IBEROSTAR Las Letras Gran Via hotel is a boutique hotel that's ideal for guests who seek an enchanting experience in Madrid, brimming with the charm of the city's Barrio de las Letras district. Located on the Gran Via, the Las Letras Gran Via hotel invites guests to enjoy fantastic services such as casual fine dining at its Al Trapo restaurant. Not forgetting, its rooms with a terrace and Jacuzzi, fitness centre, library, accommodation for pets, free Premium Wi-Fi...The hotel is perfect for a tour of the main points of interest in Madrid's city centre, and it's also close to the theatres and musicals on the Gran Via. ... more   less 
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Also Known As:
De Las Letras Hotel
De Las Letras Madrid
Hotel De Las Letras Madrid

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