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“Great Hotel” 5 of 5 bubbles
Review of Iberostar Las Letras Gran Via

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Iberostar Las Letras Gran Via
Ranked #41 of 444 Hotels in Madrid
Certificate of Excellence
Edmonton, Canada
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed November 5, 2012

Clean & modern. Perfect location for walking to major sights. Great staff - spoke good English and were very helpful with requests or advice. Really nice rooms - great bathroom, but if you're not travelling with your spouse/partner, be aware that it doesn't have a door that closes - just a panel that slides in front of the door frame. Wasn't a problem for my wife and I, but if you were staying with a friend, it might be a bit awkward.

As for Madrid advice:
-Do lots of walking, tons of stuff to see in the city centre.
-Definitely check out the Mercado de San Miguel. Amazing culinary experience.
-Use the metro to get to/from the airport or around town. Frequent trains and tons of stations all over town.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BrettALL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,502 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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English first
Dallas, Texas
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

We received a warm welcome on arrival at Hotel de las Letras! The lobby/reception area is very small, with an adjacent lounge area, but the staff were very gracious. Our room was on the top floor with a great terrace. The hot tub on the terrace was a nice touch but we would have enjoyed the water temp to be hotter in order to fully enjoy this amenity. Room service breakfast was on time each morning and overall housekeeping was terrific. The guest room bathroom was a bit dark and the water splashes out of the tub on each side (wet floors!). These were minor in the scheme of things. Location was terrific as we had the ability to walk to many attractions around the city. A great stay and we will happily return!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lemmondd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 3, 2012

I have just returned from a 3 night stay in this hotel, Madrid. I booked online for a standard room and upgraded to a superior room 610 for an additional E20 per night. I had seen this recommended on trip advisor. Thank you. The views were amazing and the upgrade added to the Madrid experience. There was no noise and we slept like tops. Hotel staff were very helpful and pleasant. We took the yellow airport bus outside terminal 2 and this took us very close to the hotel, stopping at Palacio de Cibeles, and a 5 minute walk to the hotel. Would recommend the bus which is a 15 minute journey cost E5 per person. Loved Madrid. Such a friendly city and the numerous bars meant we were spoilt for choice, Tried VIPs chain - very popular with Spanish and very cheap. Good option for breakfast. Im not a huge art buff but enjoyed visiting the three main art galleries, Prado, Reina Sofia and also Thyssen-Bornemiza, all very different and the last private collection of Thyssen Bornemiza was amazing and my favourite. Didnt need to use the metro as everything was walkable. Great city break and Madrid certainly didnt disappoint.

Room Tip: Definitely 610 is the room to go for.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank haggisx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed November 2, 2012

I stayed eight nights at the hotel. I found the hotel staff friendly and helpful. The room I stayed in was cleaned everyday. The hotel itself is located in a very central area of Madrid. Most attractions were walking distance. If you needed transport there were no shortage of buses, taxis and metro stations nearby.

As the location of the hotel is situated on a main road there is a lot of traffic noise throughout the night. I could hear it from my room which was on the fourth floor at the back of the hotel, although I must admit the noise did not bother me. My room was comfortable although it was on the small side. The size of the room was not a problem to me either, but for an upmarket hotel it would have been nice to have a kettle in the room to make a cup of tea or coffee. In fact the room had no extra amenities at all except for the mini-bar in the fridge. Any items you took from there had to be paid for of course.

The bar and restaurant areas are decorated nicely. There is a nice ambiance in the lounge if you wanted to relax after a day of sightseeing.

To sum up I would recommend this hotel, except, maybe for families, although I cannot be 100% sure on this, but going from my experience I think it would be a bit cramped for families to stay there. Although the hotel was busy with people from different walks of life, I did not notice any family groups.

I had an enjoyable time in Madrid and my stay at the hotel was a pleasure. I would go back to the same hotel again, but first I would check out what other hotels on the same scale has to offer.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LondonCockney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
161 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed October 26, 2012

My husband and I really enjoyed our stay at this hotel. Found it to be an excellent location on Gran Via - close walking distance to the Prado, Plaza Mayor and Plaza Santa Ana. Also nearby metro station, which was great to get to the train stations for our day trips to Segovia and Toledo. The staff was very friendly and helpful. By agreeing to stay in another hotel for one night they upgraded us to a junior suite with a terrace, which was a nice size room. There are bars and restaurants close to the hotel as well. We never made it to the roof top bar. I would recommend this hotel. Thought it was good value as well - even more so as we booked a special rate of stay 3 nights and get the 4th night free.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CLNYC85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
153 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed October 24, 2012

We stayed in six hotels on our trip to Spain and this was our favorite. Just wonderful character and details. Loved the quotes on the walls. Cute sitting area in lobby. Helpful staff. Good restaurants in very close different. BUT found the street to be very noisy at night, many sirens disturbed our sleep.

Room Tip: Maybe a room that doesn't face the front would be quieter.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mrh16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
166 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed October 22, 2012 via mobile

Amazing hotel. Great location, classy vibe, friendly staff. Roof top bar is an absolute treat at the end of long day out and about. It's pricey, but so worth it!
Bar quilombo across road from hotel has good tapas and drinks are reasonable. 
Would definitely recommend hotel de las letras to anyone coming to Madrid. 

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angeld62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Iberostar Las Letras Gran Via

Property: Iberostar Las Letras Gran Via
Address: Calle Gran Via 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#21 Business Hotel in Madrid
#26 Family Hotel in Madrid
#33 Luxury Hotel in Madrid
#40 Romantic Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Las Letras Gran Via 4*
Number of rooms: 109
Official Description (provided by the hotel):
The IBEROSTAR Las Letras Gran Vía is an avant-garde hotel standing on Gran Vía, Madrid. It has the character of a place for literati and seductive services that include informal haute cuisine, guestrooms with terrace whirlpool tub, parking in the area (charge applies) and fitness room, among others. Boasting an excellent location in Madrid, the IBEROSTAR Las Letras Gran Vía makes the perfect base to explore the theatres and musicals on Gran Vía, the museums of the Spanish capital and the nooks and crannies in Barrio de las Letras (Literary Quarter). Stay in a special, charming hotel on Madrid’s Gran Vía. The IBEROSTAR Las Letras Gran Vía is all ready for you. Charming hotel in Madrid: The IBEROSTAR Las Letras Gran Vía Hotel has a pleasant, alluring atmosphere, created by the historical façade of the building, the impressive coffered ceilings, the majestic staircase and the lean décor taking advantage of natural light. Guestrooms for perfect rest: The IBEROSTAR Las Letras Gran Vía Hotel has modern rooms where design is at the service of comfort for a holiday or a business stay in central Madrid. Snug beds, huge windows, whirlpool tub, terrace, and quotes on the walls given by the most outstanding writers and intellectuals. In addition, full room service until 11pm. A culinary hotel on Gran Vía. The IBEROSTAR Las Letras Gran Vía offers scrumptious dining options in a relaxed, carefree atmosphere in the heart of Madrid. The casual haute cuisine you can get at Al Trapo restaurant or Bocablo lounge bar is like a slice of Madrid in your mouth. Ático 11: Located on the seventh floor of the IBEROSTAR Las Letras Gran Vía Hotel, Ático 11 is an exclusive venue on Madrid’s Gran Vía where you can get wonderful views of the city centre’s skyline as you sip a cocktail, grab a bite and listen to DJ music (Available only during the summer season). Free premium Wi-Fi: Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to 3 devices – to use during your stay. Enthusiastic and elegant event planning: The IBEROSTAR Las Letras Gran Vía has several rooms to hold events, corporate meetings, press conferences, interviews, photo shoots, wedding parties and other special celebrations. Contact the hotel’s staff if you are interested in holding your event here. Perfect base to explore Madrid: Given its extraordinary location in Madrid, the IBEROSTAR Las Letras Gran Vía invites guests to explore the main tourist sights in the city: Barrio De Las Letras, Gran Vía, world-class museums like El Prado or the Reina Sofía, theatre shows and musicals on Madrid’s main entertainment thoroughfare. Experience Madrid staying at the IBEROSTAR Las Letras Gran Vía. ... more   less 
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Also Known As:
De Las Letras Hotel
De Las Letras Madrid
Hotel De Las Letras Madrid

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